Manage Levitytime

How to cancel levitytime and protect your wallet in the philippines

Understanding levitytime and why you might want to cancel

Levitytime is a subscription-based wellness platform that offers guided meditation, stress relief tools, and mindfulness exercises designed to help you build healthier daily habits. If you signed up expecting short-term access but now face recurring charges, or if the service no longer fits your routine, canceling is your right as a Philippine consumer.

What levitytime actually is

Levitytime operates as a digital wellness service where you pay for ongoing access to meditation sessions, mindfulness content, and stress management tools through your account. Unlike a one-time purchase, this is a recurring subscription, which means your card or payment method gets charged automatically unless you actively cancel before the next billing cycle.

The service terms available at Levitytime's website do not always make the subscription structure crystal clear to new users. This lack of transparency is exactly why Stopee exists: to help you understand what you signed up for and guide you through canceling without unnecessary friction or surprise charges.

Common reasons you might cancel levitytime

You may decide to cancel Levitytime for several practical reasons. Perhaps you realized you prefer in-person yoga or therapy over digital meditation. Maybe you signed up for a free trial that auto-renewed without clear warning. You might have discovered a competitor with better content, or your financial situation changed and you need to cut subscriptions. All of these are valid reasons, and Stopee recognizes that your money is yours to control.

Whatever your reason, the goal is the same: stop the charges before your next renewal date and reclaim clarity over your spending. The Consumer Act of the Philippines (Republic Act No. 7394) protects you by requiring clear cancellation terms and fair refund practices, even if Levitytime's public messaging does not make this obvious.

Your consumer rights under philippine law

The Consumer Act of the Philippines gives you specific protections when dealing with subscription services like Levitytime, and understanding these rights is your strongest tool if cancellation gets messy.

What the consumer act of the philippines says about subscriptions

Under Republic Act No. 7394, companies must provide you with clear, truthful information about their subscription terms before you commit. This means Levitytime should spell out the price, renewal date, cancellation process, and any free trial terms upfront. If they do not, you have grounds to dispute charges or request a refund.

The law also requires that you be able to cancel easily, without jumping through hoops or contacting multiple departments. If Levitytime makes cancellation deliberately difficult or hidden, that violates your consumer protection rights. Stopee has reviewed hundreds of cancellation processes, and when a company hides the cancel button, that is almost always intentional.

Your refund rights if you cancel within a trial period

If you signed up for a Levitytime free trial and were charged without your clear consent, you can request a full refund. Philippine consumer law assumes that trial periods must be free unless explicitly agreed to. If you canceled during the trial but were still charged, document the exact date you canceled, take screenshots of your account status, and contact Levitytime's support team in writing (email or chat) to request a reversal.

For paid subscriptions, refund eligibility depends on when you cancel. If you cancel before your next billing date, you should not be charged again. If you were charged after canceling, request a refund citing the Consumer Act of the Philippines and your proof of cancellation. Stopee recommends keeping all cancellation confirmations for at least 90 days.

Levitytime's pricing plans and what you are paying for

Understanding what you are actually paying for helps you decide whether canceling is the right move and ensures you do not get surprise charges at a different tier.

Current levitytime pricing in the philippines

Based on verified billing data, Levitytime offers several subscription tiers in Philippine Pesos. Pricing varies by plan, and the platform does not always advertise all options on its homepage, which can lead to confusion during signup.

These figures represent the best available verified data for Philippine subscribers. Actual pricing on Levitytime's website may differ or be subject to promotional discounts. Always check your billing page within your account to confirm your exact plan and renewal date before canceling.

What your monthly payment covers

Your Levitytime subscription gives you access to guided meditation sessions, stress relief content, and mindfulness exercises. You do not own this content; you are renting access to it. This means that if you cancel, your access ends immediately (or at the end of your current billing period, depending on Levitytime's policy).

Most importantly, Levitytime does not clearly state in its public terms whether your saved progress, completed sessions, or downloaded content remain available after cancellation. Before you cancel, Stopee advises you to download or screenshot any personal wellness records, meditation milestones, or saved content you want to keep. This takes five minutes and prevents regret later.

How to cancel levitytime step by step

Levitytime requires you to cancel through your account on its website or app. There is no published email address, phone number, or physical mailing address for cancellations in the Philippines-specific context, which means your account settings are your primary cancellation route.

Before you cancel: preparation steps

Taking five minutes to prepare before you hit cancel saves you stress and gives you proof if a dispute arises later. You want to document everything, because if Levitytime charges you after cancellation, you will need evidence that you canceled on a specific date.

• Log into your Levitytime account and navigate to your billing or account settings page.
• Write down your renewal date, current plan name, and monthly charge amount (this appears on your billing page).
• Take a screenshot of your active subscription showing the date, plan, and next billing date. Save this file with today's date in the filename (for example, "Levitytime_cancel_proof_25Jan2024.png").
• If you want to keep any wellness data, download or screenshot your meditation history, completed sessions, or saved preferences now. Levitytime does not guarantee these remain accessible after cancellation.
• Locate your most recent transaction receipt or payment confirmation from GCash, Maya, your bank, or your app store (iOS/Android). Note the transaction ID and date.

Canceling through your levitytime account

The primary method to cancel Levitytime is through your user account on the platform's website or app. Follow these steps exactly:

1. Open your web browser and go to the Levitytime login page. Alternatively, open the Levitytime mobile app on your iOS or Android device.
2. Sign in with your email and password. If you have forgotten your password, reset it before proceeding (a locked account cannot be canceled).
3. Once logged in, look for a "Settings," "Account," "Billing," or "Subscription" menu. This is usually located in the top-right corner (web) or in a hamburger menu (mobile app).
   • On the web: Click your profile icon or avatar in the top-right corner, then select "Account Settings" or "Subscription."
   • On mobile: Tap the menu icon (three horizontal lines) and select "Settings" or "Account."
4. Find the section labeled "Subscription," "Billing," "Plan," or "My Membership." Click or tap it.
5. Look for a button or link that says "Cancel subscription," "Cancel plan," "Downgrade," or "Manage subscription." Warning: Some platforms hide this button under "Advanced options" or "More actions." Keep looking if you do not see it immediately.
6. Click that button. Levitytime may ask you why you are canceling (optional feedback) and may offer you a discounted renewal. If you are sure, select "Cancel" or "Confirm cancellation" at the final prompt.
7. After you confirm, Levitytime should display a confirmation message on screen. Take a screenshot of this confirmation including the date and time shown.
8. Check your email inbox (including spam/promotions folders) for a cancellation confirmation email from Levitytime within 24 hours. Save or screenshot this email as proof.

If you cannot find the cancel button after reviewing all account sections, or if the cancel option is grayed out or non-functional, contact Levitytime's support team via their help center, chat, or email. Document that you attempted to cancel through your account and the date you contacted support.

If you cannot cancel through your account

In rare cases, the cancel button does not work, or Levitytime makes it deliberately obscure. This is where your consumer rights under the Consumer Act of the Philippines come into play. Stopee has helped thousands of consumers navigate exactly this situation.

If the in-account cancellation fails, take these steps:

1. Try canceling through your payment method instead. If you signed up via your app store (Google Play or Apple App Store), you can cancel your subscription directly there.
   • Google Play (Android): Open Play Store, tap your profile icon, select "Payments and subscriptions," then "Subscriptions." Find Levitytime, tap it, and select "Cancel subscription."
   • Apple App Store (iOS): Go to Settings, tap your name, select "Subscriptions," find Levitytime, and tap "Cancel subscription."
2. Document the exact date and time you attempted to cancel. Take screenshots of every step.
3. Use Levitytime's official support channels (help center, live chat, or email) to request cancellation in writing. State clearly: "I request cancellation of my Levitytime subscription effective immediately. My account email is [your email]. My renewal date is [your renewal date]. Please confirm cancellation in writing."
4. Keep copies of all support messages and responses.
5. If Levitytime refuses or delays, contact the National Bureau of Investigation's Anti-Cybercrime Group or file a complaint with the Department of Trade and Industry (DTI) consumer protection division, citing the Consumer Act of the Philippines.

What happens after you cancel levitytime

Cancellation does not end instantly for many subscriptions, and understanding the timeline prevents confusion and unwanted charges.

Immediate changes after cancellation

Once you confirm cancellation through your account, Levitytime should deactivate your access at one of two points: either immediately, or at the end of your current billing period. The platform's terms do not clearly state which applies, so check your cancellation confirmation email or account page to see the exact date your access ends.

If you still see Levitytime content available after cancellation, this is usually normal if your paid period has not ended yet. You are allowed to use the service until your billing period closes; after that, the app will likely lock you out or prompt you to resubscribe.

Before your access fully ends, download or screenshot any personal data you want to preserve. Levitytime does not guarantee that your meditation history, progress notes, or downloaded content remain available after cancellation, so act within a few days of canceling.

Billing after cancellation

You should not be charged again after you cancel. Your renewal charge should stop immediately or at the end of your paid period, whichever comes first. If you see a charge on your statement after cancellation, that is a billing error and you have the right to dispute it.

Monitor your bank or GCash account for 30 days after cancellation. If an unexpected Levitytime charge appears, contact Levitytime support immediately with proof of your cancellation. If they do not reverse it within 7 days, dispute the charge through your bank (chargeback) or payment platform, citing your cancellation proof and the Consumer Act of the Philippines.

Requesting a refund from levitytime

Refund eligibility depends on when you cancel and whether you are still within a trial period or free access window.

Refund scenarios and your options

How to request a refund

If you believe you deserve a refund, request it in writing within 30 days of the charge. Stopee advises you to contact Levitytime through their support email or help center with this message:

"I request a refund for my Levitytime subscription charged on [date] (Transaction ID: [ID]). I cancelled my account on [cancellation date] before this charge processed / within [days] days of signup. Please process a full refund to my original payment method [GCash/Maya/Card ending in XXXX] within 7 business days. Under the Consumer Act of the Philippines (RA 7394), I am entitled to this refund due to [unclear cancellation terms / unauthorized auto-renewal / cancellation proof enclosed]."

Attach screenshots of your cancellation confirmation and bank statements showing the charge. If Levitytime does not respond within 10 days, escalate to the DTI Consumer Protection Division or your bank's dispute process.

Common mistakes when canceling levitytime

Many users think they have canceled when they actually have not, or they cancel but forget to verify, leading to surprise charges the following month. Learning from these mistakes now saves you money and stress.

Mistake 1: assuming deletion of the app is the same as cancellation

Deleting the Levitytime app from your phone does not cancel your subscription. The app and the subscription are separate. You can delete the app today and still be charged tomorrow if your subscription is active. Always cancel through your account settings or the app store, never just delete the app.

Mistake 2: not saving your cancellation confirmation

If you cancel but do not screenshot or save the confirmation email, you have no proof if Levitytime claims you never cancelled and charges you again. This is your strongest defense against unwanted renewals. Stopee recommends saving the confirmation with your email or filing it in a cancellation records folder on your computer.

Mistake 3: canceling a few days before your renewal, but not verifying the date

If your renewal is on the 25th and you cancel on the 23rd, you are cutting it close. Delays in account processing can mean the renewal charge still goes through. Cancel at least 5 to 7 days before your renewal date, and verify the cancellation confirmation email shows the correct date.

Mistake 4: not checking your payment method for the final charge

After canceling, your next charge should not occur. Many users cancel and assume everything is fine, then discover three months later that a charge went through. Check your bank or GCash statement 3 to 5 days before and after your old renewal date. If you see a charge, contact Levitytime immediately.

Mistake 5: not knowing which channel to use

Trying to cancel via an old support email that no longer works, or submitting a cancellation request through a contact form that is not monitored, leaves you without proof of cancellation. Use the official channels: in-app settings (primary), app store (if applicable), or the help center chat (documented).

Post-cancellation checklist and timeline

Use this checklist to stay organized and protect yourself from surprise charges or disputes after you cancel.

Immediately after cancellation (today)

• Screenshot your cancellation confirmation from Levitytime, including date and time.
• Save or forward the cancellation confirmation email to yourself or a dedicated folder.
• Note your old renewal date on a calendar.
• Take note of your last transaction ID and charge amount for reference.

Within 3 days

• Download or export any personal wellness data, meditation history, or saved preferences you want to keep.
• Delete the Levitytime app from your phone if you wish (optional, but it helps you remember your subscription is gone).

3 to 7 days before your old renewal date

• Check your bank account or GCash balance to confirm no Levitytime charge appears.
• Verify your account login still works (in case you need to dispute anything later).

On or after your old renewal date

• If you see a charge, contact Levitytime support immediately with your cancellation proof.
• If no charge appears, your cancellation was successful. You can delete your account login if desired.
• Keep your cancellation confirmation for at least 90 days in case of chargebacks.

How stopee helps you stay in control

Canceling subscriptions should not be complicated, yet companies often design their processes to keep you paying. Stopee exists to level the playing field by giving you clear, step-by-step guidance and empowering you with your consumer rights. Whether you are canceling Levitytime or any other subscription, knowing your rights under Philippine law and having a documented cancellation process protects you.

If Levitytime makes cancellation difficult, refuses to honor your cancellation, or continues charging you after you cancel, document everything and use that documentation as leverage. The Consumer Act of the Philippines is on your side. File a complaint with the Department of Trade and Industry if needed, and contact your bank's dispute team if charges continue.

Stopee has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and reclaim their monthly budgets. Your money is yours to control, and your subscription choices should reflect your values and needs, not a company's push to keep you paying. If you get stuck or face resistance, remember that Stopee is here to help you understand your options and stand up for your rights as a Philippine consumer.