Manage Autods

How to cancel autods and stop paying for dropshipping automation you do not need

What autods is and why you might want to cancel

Autods is a software subscription built for online sellers who automate dropshipping tasks like product importing, inventory tracking, price updates, and order handling across marketplaces and e-commerce platforms. The service uses recurring billing with monthly plans, and if you signed up for the 14-day trial at PHP57 (USD $1.00), the Terms require you to cancel before the trial ends or face automatic renewal at the full plan rate.

For sellers in the Philippines, the frustration often starts here: you test the tool, see the value proposition, then realize the monthly cost does not match your sales volume or business goals. The conversion from USD to PHP means even a basic plan costs real money when your card gets charged. At Stopee, we help you understand exactly what you are paying for and how to stop the charges before they pile up.

How much autods actually costs you

The base plans range from PHP559 (USD $9.90) for the Basic tier to PHP1,011 (USD $17.90) for the Starter tier, but add-ons can quickly double your monthly spend. Here is the full pricing breakdown you should know:

Because Autods bills in USD but converts through your card provider, the peso amount fluctuates with exchange rates. A basic subscription with one add-on can easily cost PHP1,400 to PHP1,900 per month, which adds up to PHP16,800 to PHP22,800 per year. If you are not actively using the service, that is money leaving your account every month without benefit.

The auto-renewal trap and why cancellation matters now

Many users discover Autods through the discounted trial offer, subscribe, and then forget about the renewal date. The Terms clearly state that your subscription renews automatically unless you cancel before the trial ends. Once the full charge kicks in, you have a short window to request a refund under the Consumer Act of the Philippines (Republic Act No. 7394), which protects you against unfair billing practices and gives you the right to cancel within a reasonable timeframe and claim damages if the service is not as described.

At Stopee, we have seen countless sellers waste hundreds of pesos because they delayed cancellation by even a few days. The sooner you act, the better your position if you need to dispute a charge with your bank or payment processor.

Your consumer rights under philippine law

The Philippines Consumer Act (Republic Act No. 7394) is your legal shield against unfair subscription practices, and you should know exactly what protections it gives you.

What the consumer act of the philippines protects you from

The law requires that any subscription service must clearly disclose all material terms, including the trial period, renewal date, and cancellation method. If Autods made the cancellation process deliberately hard to find or failed to disclose the auto-renewal clearly, you have a right to file a complaint with the Department of Trade and Industry (DTI) or seek a full refund.

Additionally, if you cancel within 14 days of a charge and the service did not meet your reasonable expectations, you can request a chargeback from your card issuer. The Consumer Act also allows you to claim damages for unfair or deceptive practices, which is why Stopee always recommends you document your cancellation request and keep screenshots of billing charges.

Escalation path if autods refuses to help

If you submit a cancellation request and Autods continues charging you after 7 business days, you have the right to escalate to the DTI Consumer Complaint Center. You can file a complaint online at www.dti.gov.ph or visit your local DTI office with proof of your cancellation request and billing statements. The DTI takes Philippine consumers seriously and can force the company to issue a refund or face penalties.

Stopee recommends you always save evidence: screenshots of your account, the cancellation request confirmation, and all billing emails. This documentation is your leverage if a dispute arises.

How to cancel autods step by step

Your cancellation method depends on where you signed up: directly on the Autods website, through the Apple App Store, or via Google Play for Android. Here are the exact paths for each.

Cancel autods through the web account portal

If you subscribed at autods.com or via their website, this is the fastest cancellation route in the Philippines because it avoids app store billing delays and gives you a direct confirmation email from Autods.

1. Open autods.com and log in to your account using your email and password.
   • If you forgot your password, use the "Forgot Password" link and reset via email.
2. Click the menu icon (three lines) or your profile image in the top right corner.
   • Look for "Settings" or "Account" in the dropdown menu.
3. Select "Account and Billing" or "Billing Settings" from the left sidebar.
   • Scroll all the way to the bottom of this page.
4. Look for a button labeled "Manage Account," "Cancel Account," or "Pause Account."
   • Click this button - do not click any retention offers or discount codes that appear first.
5. You will see a confirmation page asking why you want to cancel. Select your reason (optional feedback).
   • Some users see retention discounts here - ignore them and click "Continue" or "Confirm Cancellation."
6. Click "Yes, cancel my account" or the final confirmation button.
   • You will receive a confirmation email within minutes. Save this email as proof.

Pro tip: After you click confirm, take a screenshot of the page showing "Your account has been cancelled" or similar language. If Autods charges you again after this, you have proof of your cancellation request and can dispute the charge with your card issuer or file a DTI complaint.

Cancel autods through apple app store (iOS)

If you signed up via the Autods app on your iPhone or iPad, the cancellation happens through your Apple ID subscription settings, not through Autods directly.

1. Open the Apple App Store app on your iPhone or iPad.
   • Tap the profile icon (your face or initials) in the top right corner.
2. Tap "Subscriptions" from the menu.
   • You will see a list of all active subscriptions linked to your Apple ID.
3. Find "Autods" in the list and tap it.
   • If you do not see Autods, scroll down - it may be under a different name like "Autods Inc." or "Dropshipping Automation."
4. Tap "Cancel Subscription" or "Remove" (the button text varies by iOS version).
   • You will see options to downgrade or pause; select "Cancel" to stop all charges.
5. Confirm your cancellation on the screen that follows.
   • Apple will send you a confirmation email to your Apple ID address.

Warning: If you cancel through the App Store but still have an active web account at autods.com, Autods may still charge you through their website. Always cancel both your app subscription AND your web account to be completely sure.

Cancel autods through google play (Android)

Android users who signed up via the Google Play Store must cancel through Google Play, or the subscription will continue to renew every month.

1. Open the Google Play Store app on your Android phone or tablet.
   • Tap your profile icon in the top right corner (usually a circle with your initials or photo).
2. Select "Payments and subscriptions" from the menu.
   • Then tap "Subscriptions."
3. Find "Autods" in your subscriptions list and tap it.
   • If the list is long, use the search bar at the top to find "Autods" faster.
4. Tap "Cancel subscription" at the bottom of the page.
   • Google will ask for feedback about why you are canceling - you can skip this or answer.
5. Review the cancellation details and confirm by tapping "Yes, cancel" or "Confirm."
   • Google Play will send you a confirmation email shortly after.

Pro tip: Mark your calendar for the date your current subscription period ends. Google Play will stop charging you after that date, but you still have access to the app until the period expires. If you are charged after your cancellation date, contact Google Play support immediately and request a refund - they typically approve refunds within 48 hours.

What happens after you cancel autods

Cancellation is only the first step; what comes next is just as important, and understanding the timeline protects you from surprise charges.

The 14-day and 30-day buffer periods

Autods states that after you cancel, your account data (stores, products, settings) stays saved for 30 days. This means you can log back in during this window if you change your mind or need to export important information. However, after 30 days, the account can be automatically deleted or reactivated, and billing may resume without warning.

If you cancel and later see a charge on your statement within 30 days of cancellation, contact Autods support immediately. Most of the time, this is a delayed refund or a system error, and Stopee has helped users recover these charges by acting fast.

For permanent deletion of your data, request this explicitly through the help center or support chat. Do not assume automatic deletion happens; confirm it in writing with Autods.

Getting a refund after cancellation

Your refund eligibility depends on when you cancel relative to your billing date:

• If you cancel within 14 days of being charged, you have the strongest case for a full refund under the Consumer Act of the Philippines.
• If you cancel after 14 days but before your next renewal date, you can request a prorated refund (a partial refund for the unused portion of the month).
• If you cancel after the next renewal date has already charged, you can only claim a refund for the most recent charge and must dispute it with your bank or the DTI.

To request a refund, reply to your cancellation confirmation email or contact Autods support through their help center at help.autods.com. State your cancellation date, the charge date, and the amount in PHP. Keep it simple and professional - support teams respond faster when you are clear and calm.

Pro tip: If Autods denies your refund or ignores your request for 7 days, file a chargeback with your credit card company or payment processor (GCash, PayMaya, etc.). You have the Consumer Act on your side, and the burden of proof is on Autods to show you received the service you paid for.

Common cancellation mistakes and how to avoid them

Canceling a subscription sounds simple, but small errors can cost you money and leave you trapped in billing loops. Here are the traps Stopee sees most often and how to sidestep them.

Mistake 1: canceling the app but forgetting the web account

Many users delete the Autods app from their phone and assume the subscription is gone. It is not. If you downloaded the app but also have an account at autods.com, you must cancel both separately. The app and web account are linked, and Autods will continue billing the web account even after you uninstall the app.

How to avoid it: Before you cancel anything, log into autods.com and check if you have an active subscription there. If yes, follow the web account cancellation path above. Then, separately, cancel through the app store (Apple or Google Play). Verify in writing that both are cancelled.

Mistake 2: not taking a screenshot of your cancellation confirmation

Once you click confirm, Autods shows you a confirmation message, but it disappears if you close the browser or app. If you need to prove later that you cancelled on a specific date, you have no evidence. Stopee always recommends you take a screenshot of the confirmation page and save the confirmation email.

How to avoid it: After you click "Confirm Cancellation," immediately take a screenshot of the entire page showing the date and time. Forward your confirmation email to yourself or save it in a folder labeled "Autods Cancellation." This takes 30 seconds and can save you hours of dispute resolution later.

Mistake 3: canceling right on your renewal date

If your renewal date is today and you cancel today, Autods may still charge you because the system processes renewals in batches overnight. To be safe, always cancel at least 24 hours before your renewal date.

How to avoid it: Log into your account and check your renewal date (visible in Billing Settings). Set a phone reminder for 2 days before that date. Cancel on that day, not the day of renewal. If you cancel on your renewal date, contact support immediately and ask them to reverse any charges that post within 24 hours.

Mistake 4: ignoring the "pause" option when you mean to cancel

Autods offers a pause subscription feature that temporarily halts charges for 30 days but keeps your account active. If you select "Pause" instead of "Cancel," you will still be charged after 30 days. Always choose "Cancel" or "Cancel Account," not "Pause."

How to avoid it: Read the button text very carefully. Look for the word "Cancel" or "Permanently cancel." If you see "Pause" or "Deactivate," do not click it - go back and find the full cancellation option.

Pricing summary and cost comparison

If you are still deciding whether to cancel, here is a clear comparison of what you are paying yearly versus what you might be leaving on the table:

If you are on the higher tier plan and have not made a sale in 3 months, canceling saves you PHP32,436 per year. At Stopee, we believe that money should go back into growing your actual business, not paying for tools you do not use.

What to do before you actually cancel

The last thing you want is to cancel and then realize you lost important data or forgot to document something. Run through this checklist before you hit the cancel button:

• Log into your Autods account and screenshot your current plan, add-ons, and next renewal date.
• Export any product lists, price history, or order records you may need later (if the export feature exists in your dashboard).
• Note the email address associated with your account - this is where your cancellation confirmation will arrive.
• Check if you have any pending orders or active campaigns that depend on Autods automation.
• Identify your next renewal date and set a phone reminder for 24 hours before it, just in case you want to cancel at the last minute.
• Screenshot your current billing address and payment method (last 4 digits of card) for your records.
• Write down the exact URL of the page where you cancelled (autods.com, App Store, or Google Play) so you can confirm later if needed.

This checklist takes 10 minutes and protects you from 90% of the headaches Stopee sees in user complaints.

Reaching autods if your cancellation fails

If you follow the steps above and the cancellation does not go through, or if you need to dispute a charge, here is how to reach Autods directly:

Official support channels for autods

Autods does not publish a direct phone number or mailing address in the Philippines, but you can reach them through these channels:

• Help Center: help.autods.com - live chat support is available here during business hours (usually 8 AM to 6 PM UTC).
• Email support: Check your account dashboard for a support email or reply directly to any Autods billing email.
• In-app support: Open the Autods app, go to Help or Support, and use the chat feature to contact support staff.

Pro tip: When you contact support, include your account email, the last 4 digits of your card, your cancellation request date, and screenshots of your cancellation attempt. This speeds up the resolution process dramatically.

Escalation to DTI and your bank

If Autods does not respond to your cancellation or refund request within 7 business days, escalate immediately:

• File a complaint with the Department of Trade and Industry (DTI) Consumer Complaint Center at www.dti.gov.ph. Include all screenshots and email correspondence.
• Contact your bank or payment processor (GCash, PayMaya, credit card issuer) and request a chargeback or dispute for the unauthorized or unwanted charge.
• Post your complaint on public review platforms with dates and amounts - this often prompts faster corporate response.

The Philippines Consumer Act (Republic Act No. 7394) backs you here. Do not hesitate to escalate if the company ignores you.

Why you should use stopee to manage all cancellations

Canceling a subscription should be easy, but Autods and thousands of other services make it deliberately hard to find the cancel button, obscure renewal dates, or use dark patterns to keep you subscribed longer than you want.

Stopee helps you navigate every step: we list the exact cancellation paths for major services in the Philippines, explain your consumer rights under Philippine law, and provide templates for escalation emails if a company refuses to honor your cancellation. Our research team has documented the cancellation process for Autods, and we update it every quarter as the service changes its interface or policies.

Most importantly, Stopee has helped thousands of consumers cancel recurring subscriptions, recover refunds, and avoid surprise charges. We know the traps because we have seen them work on real users.

If you cancel Autods today using the steps above and Stopee has helped you avoid a mistake or recover a refund, let us know. Your story helps us make the cancellation journey simpler for the next seller in the Philippines who realizes they are paying for a tool they no longer need.

Summary and next steps

Canceling Autods takes 5 to 10 minutes, and you have three paths: web account, Apple App Store, or Google Play. Whichever you choose, cancel both your app and web account if you have both, take a screenshot of your confirmation, and keep the confirmation email as proof.

Under the Consumer Act of the Philippines (Republic Act No. 7394), you have the right to cancel within a reasonable timeframe, and Autods must process your request within 7 business days. If they refuse or you are charged after cancellation, file a DTI complaint or request a chargeback from your bank.

Before you cancel, take the 10-minute checklist above seriously. Export any data you need, screenshot your current billing settings, and note your renewal date. After you cancel, monitor your account for 30 days to ensure no additional charges appear.

Stopee is here to demystify subscription cancellation for sellers, professionals, and consumers across the Philippines. Whether you are leaving Autods because it does not fit your business or because you found a better alternative, you deserve a clear, fast, and fair cancellation process - and Stopee has helped thousands of users like you get exactly that.