Manage Jobscan

How to cancel jobscan and stop paying ₱2,822 monthly for resume optimization

What is jobscan and why you might want to cancel

Jobscan is a resume optimization software that helps job seekers improve their chances with Applicant Tracking Systems (ATS). You upload your resume, paste a job description, and the platform scores how well your document aligns with the role's keywords and format. It is a subscription service, not a one-time purchase, and that matters when you decide to leave.

The subscription costs and what you actually pay in the philippines

Jobscan Premium costs $49.95 per month (approximately ₱2,822) or $89.95 every 3 months (approximately ₱5,082). If you signed up for the quarterly plan, you may have received a two-week free trial. That trial end date is critical because it is where cancellation problems usually start. When the trial ends, your card gets charged automatically unless you cancel before that date arrives.

Since Jobscan bills in US dollars, Philippine credit card users, GCash users, and Maya card holders will see exchange rate fluctuations on their statements. Your actual peso amount may differ by a few hundred pesos each billing cycle. This is important to track when you are verifying whether a refund has been processed correctly.

What features you lose when you cancel

Jobscan Premium gives you unlimited resume scans, One-Click Optimize, Match Rate insights, LinkedIn profile optimization, and access to job-specific optimization recommendations. If you only apply to a handful of jobs per month, the Free tier may be enough. Many users cancel after a hiring sprint ends because they no longer need unlimited scans and premium tools every single month.

When your subscription ends, your account automatically downgrades to Free. You keep your account login, but you lose access to premium features. Jobscan does not provide a clear public policy on data retention, so before you cancel, download or save any resume versions or job match reports you want to keep.

Your rights as a philippine consumer when canceling jobscan

The Philippines protects you through the Consumer Act of the Philippines (Republic Act No. 7394). This law requires businesses to provide clear cancellation terms, honor cancellation requests promptly, and refund your money for services you did not use.

What the law says about cancellation and refunds

Under Republic Act No. 7394, businesses must make cancellation as easy as purchase. Jobscan is not exempt from this rule, even though it operates from the United States. If you cancel during a free trial, you have the right to a full refund of any charge made after the trial period technically began. If you cancel mid-month, you may be entitled to a pro-rata refund (a refund for the unused portion of your billing period).

Pro tip: Keep all email confirmations of your subscription purchase, the trial end date, and your cancellation request. These documents prove what you paid for and when you asked to stop being charged. If Jobscan refuses to refund you, this paperwork becomes your evidence for escalation.

Where to escalate if jobscan ignores your cancellation

If you cancel Jobscan properly and get charged anyway, or if support does not respond within a reasonable timeframe, the Department of Trade and Industry (DTI) in the Philippines accepts consumer complaints. You can file a formal complaint if Jobscan violates your rights under the Consumer Act. Stopee recommends documenting every step: your cancellation request email, support replies (or lack thereof), and your billing statement showing unwanted charges.

The DTI's role is to investigate unfair business practices and can compel Jobscan to refund your money. This escalation path exists precisely because consumers like you deserve protection against hidden charges and unresponsive support.

How to cancel jobscan before you get charged again

Cancellation works differently depending on where you signed up. If you subscribed directly on Jobscan's website, cancel on the website. If you used Apple App Store or Google Play, cancel through that platform. Mixing these up is a common reason why people think they canceled but still get charged.

Step-by-step cancellation through the jobscan website

1. Log in to your Jobscan account at jobscan.co/login using your email and password.
   • If you forgot your password, use the "Forgot password" link to reset it before proceeding.
2. Click on your profile icon or "Account" in the main navigation menu.
   • Look for "Account Details," "Billing," or "Subscription Settings" - the exact label varies slightly depending on recent updates.
3. Scroll to the bottom of the Account Details page and locate the "Cancel Plan" or "Manage subscription" button.
   • Warning: Do not click "Delete Account" unless you also want to permanently remove your saved resumes and job match history. Cancellation and account deletion are separate actions.
4. Click "Cancel Plan" and read the confirmation screen carefully.
   • Jobscan will ask you why you are leaving. You do not have to answer, but sometimes honest feedback helps them improve.
5. Confirm your cancellation by clicking the final "Cancel Subscription" button.
   • You should receive an immediate confirmation email at the address on file.
6. Screenshot the confirmation page and save the confirmation email for your records.
   • This proof protects you if a charge appears later on your card statement.

Cancellation through apple app store or google play

If you subscribed via your iPhone, iPad, or Android phone, you must cancel through the app store, not inside the Jobscan app itself.

1. For iPhone or iPad: Open the Settings app, tap your name at the top, select "Subscriptions," find Jobscan, and tap "Cancel Subscription." Confirm the cancellation in the popup.
   • Apple sends a confirmation email to your Apple ID inbox within moments.
2. For Android: Open Google Play Store, tap your profile icon, go to "Manage subscriptions," find Jobscan, and tap "Cancel subscription." Follow the on-screen prompts.
   • Google sends a confirmation to the email linked to your Google account.
3. Take a screenshot of the cancellation confirmation screen from your device.
   • This screenshot proves the store processed your request, not just Jobscan's website.

Contacting jobscan support if you need help

If you cannot find the cancel button, the website is slow, or you get stuck, contact Jobscan directly. Their verified support email is support@jobscan.co. You can also use the blue Support button (usually in the bottom right corner of the website) if you are logged in.

Pro tip: Send an email to support@jobscan.co with a clear subject line: "Request to cancel my Jobscan Premium subscription." Include your account email and the date you want the cancellation to take effect. This creates a written record that Stopee strongly recommends for all subscription cancellations. Support typically replies within 24 to 72 hours, though response times can vary.

What happens after you cancel your jobscan subscription

Cancellation is not always instant. Understanding the timeline helps you avoid panic when you see your account status change over the next few days.

Your account status after cancellation

When you cancel, your Premium access continues until the end of your current billing period. If you cancel on July 15 and your next billing date is August 1, you keep Premium features until July 31. Then your account automatically downgrades to the Free tier on August 1. You do not lose your login or resume history; you just lose premium features.

Your billing stops after your final paid period ends. No charge should appear on your card after that date. If one does, that is a billing error, and you have the right to dispute it with your bank and file a complaint with Jobscan and the DTI.

Refund timeline and what to expect

Jobscan does not automatically issue refunds for mid-month cancellations unless you are within a free trial period or you have a valid reason under the Consumer Act. However, this policy is not legally airtight in the Philippines. Under Republic Act No. 7394, you are entitled to a refund for services you did not receive. If you cancel on day 3 of a 30-day billing cycle, you used only 3 days of service; the remaining 27 days should be refunded as a pro-rata credit.

If Jobscan denies your refund claim, contact them in writing via email (support@jobscan.co) and explain your entitlement under Philippine consumer law. If they still refuse, file a complaint with the DTI. Stopee has seen refunds approved after formal DTI complaints when Jobscan realizes the consumer knows their rights.

Common mistakes that trap you into paying longer

Cancellation mistakes are frustrating because they feel like your choice did not work. Most mistakes are preventable with a few careful steps.

Mistake 1: canceling in the wrong place

You cancel the Jobscan app on your phone, but the subscription was purchased through Apple App Store. Your app cancellation does nothing; the App Store still owns your subscription and still charges you monthly. This is the most common trap. Jobscan's website cancellation does not touch App Store subscriptions and vice versa. Always cancel where you subscribed.

Mistake 2: assuming cancellation is instant

You click "Cancel Plan" on Tuesday, your billing date is Friday. You think you are safe because you canceled "before" your next charge. But if you canceled too late on Tuesday or Wednesday, your billing system may have already queued the Friday charge. That charge still hits your card. This is why Stopee always recommends canceling at least 5 to 7 days before your renewal date, not 2 days before.

Mistake 3: not saving proof of cancellation

You receive no confirmation email, or the email ends up in your Spam folder. Three weeks later, a charge appears. You tell your bank you canceled, but you have no screenshot, no email, nothing. Your bank asks for proof. Without it, you look like you forgot you were subscribed. Always take a screenshot of the cancellation confirmation page and save the confirmation email to a folder labeled "Cancellations."

Mistake 4: ignoring the free trial conversion date

You sign up for Jobscan's free trial on June 1 and note that it ends June 14. But you forget to check your email or account on June 13. On June 15, you are charged ₱5,082 for the quarterly plan. You call support on June 20 asking for a refund. By then, five days of paid service have passed. Jobscan may refuse the refund. Mark your trial end date in your phone calendar and cancel 2 days before, not after.

Before you cancel: a quick checklist

This checklist takes 10 minutes and saves you hours of frustration later.

• Log in and verify your current plan: Monthly or quarterly? Renewal date? Premium or Free tier?
• Take a screenshot of your Account Details page showing your plan, renewal date, and payment method.
• Save your latest payment receipt from your email or bank statement.
• Download any resumes or reports you need. Jobscan does not guarantee data retention after cancellation.
• Check where you subscribed: Jobscan.co directly, Apple App Store, or Google Play?
• Note your current date and the billing renewal date. Cancel at least 5 to 7 days before the next charge.
• Open your calendar app and add a reminder for 5 days before your next renewal. Do not rely on Jobscan to remind you.
• Plan where to send your cancellation. Website account settings, App Store, Google Play, or support email?

Pricing and comparison: is jobscan worth keeping or canceling?

The decision to cancel depends on your job search timeline and budget. This comparison helps you decide.

How stopee helps you avoid subscription traps

Canceling Jobscan is straightforward if you know the rules and avoid common pitfalls. Stopee (stopee.com) provides step-by-step guides for hundreds of subscriptions, helping Philippine consumers like you reclaim control of recurring charges. Whether you are canceling Jobscan, a gym membership, or a streaming service, Stopee walks you through every platform and flags the traps that trap other users.

The resources at Stopee include verification of cancellation policies, escalation contacts, and your rights under Philippine consumer law. Stopee has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and stop paying for services they no longer use. Your time and money matter, and Stopee makes sure you get both back.

Summary: cancel jobscan in three steps

1. Log in to your account (or open the App Store where you subscribed) and verify your plan and renewal date.
2. Click "Cancel Plan" (on the website or app store) and confirm your cancellation request.
3. Save your confirmation email and take a screenshot as proof in case a charge appears later.

If you are within a free trial, you have a strong refund case under Philippine law. If you are mid-cycle, request a pro-rata refund citing Republic Act No. 7394. If Jobscan refuses, escalate to the DTI. You have rights, and Stopee ensures you know how to use them.

Contact information for escalation:

• Jobscan support email: support@jobscan.co
• Department of Trade and Industry (DTI) Philippines: www.dti.gov.ph or file a complaint through their consumer hotline for unresolved billing disputes.
• Your card issuer's dispute department: Contact your bank or credit card company if a charge appears after cancellation is confirmed.