Manage Evernote

How to cancel evernote and understand your cancellation rights in singapore

What evernote is and why you might want to cancel

Evernote is a cloud-based note-taking app that syncs across your devices-phone, tablet and computer. You create notes, organise them with notebooks and tags, and access them anywhere. The free version covers basic needs, but Evernote's paid tiers unlock higher upload limits, offline access, task management and advanced search features.

Your reasons for cancelling are valid. Maybe you have found a cheaper alternative, switched to Apple Notes or Microsoft OneNote, or simply realised you no longer need the premium features. Whatever your reason, Stopee is here to guide you through the cancellation process step by step, ensuring you don't lose data and understand exactly when your access ends.

When cancellation makes sense

You should cancel Evernote if you are not regularly using the app, if you have found a tool that suits your workflow better, or if the subscription cost no longer fits your budget. Cancelling early gives you time to export your notes before your paid period ends and you lose premium features.

When you might want to keep your subscription

Keep Evernote if you rely on its cross-device syncing, task management features or integration with other apps. The free tier is genuinely useful for light note-takers, so you can always downgrade instead of deleting your account.

Evernote pricing in singapore

Below is the current pricing for Evernote's paid plans in Singapore dollars (SGD). These prices are taken from the official App Store and Evernote's web platform.

Monthly and annual plan costs

If you subscribed via the Apple App Store or Google Play, your pricing may differ slightly based on platform fees. Keep track of which service you used to subscribe-it affects where you cancel.

How to cancel evernote on the web

Cancelling through your Evernote web account is the quickest method if you subscribed directly. Your access continues until the end of your current billing cycle, so you have time to download your notes.

Step-by-step web cancellation

1. Open your web browser and go to Evernote.com.
   • Sign in with your email and password.
   • Make sure you are logged into the account you want to cancel.
2. Navigate to your Account Settings.
   • Click your profile icon in the top right corner.
   • Select "Account Settings" from the dropdown menu.
3. Find the Billing section.
   • Look for "Billing" or "Subscription" in the left sidebar.
   • Click on "Manage plan" or "Cancel plan."
4. Review your current subscription details.
   • You will see your plan name, next billing date and payment method.
   • Read the cancellation summary carefully before proceeding.
5. Confirm your cancellation.
   • Click the "Cancel subscription" or "End plan" button.
   • You may be asked why you are cancelling-this feedback is optional.
6. Check your email for confirmation.
   • Evernote sends a cancellation receipt within minutes.
   • Save this email as proof of cancellation.

Pro tip: Cancel before your next billing date so you do not pay for another cycle. Evernote will tell you exactly when your next charge is due.

What happens immediately after web cancellation

Your account stays active and fully functional until the end of your billing period. You keep all your notes, notebooks and premium features until that date. On the last day of your paid period, your account automatically downgrades to the free tier and some features become unavailable.

How to cancel evernote on your phone or tablet

If you subscribed through Apple App Store or Google Play, you must cancel through that platform, not through Evernote itself. Evernote cannot process cancellations for app store subscriptions-those services handle billing separately.

Cancel via apple app store (iPhone and iPad)

1. Open the Apple App Store app on your iPhone or iPad.
   • Tap the profile icon in the bottom right corner.
2. Tap "Subscriptions."
   • You will see all your active app subscriptions listed.
3. Find Evernote in the list.
   • Tap on "Evernote" to open the subscription details page.
4. Tap "Cancel subscription" or "Edit."
   • Choose "Cancel subscription" if you see that option.
   • If you see "Edit," tap it and then select the cancel option.
5. Confirm the cancellation.
   • Tap "Confirm" or "Yes, cancel" when prompted.
   • You will get an on-screen confirmation immediately.
6. Check your email for an Apple receipt.
   • Apple sends a cancellation confirmation to your Apple ID email address.

Warning: Cancelling the app from your phone does not cancel the subscription-you must use the App Store's subscription manager. Deleting the Evernote app will not stop your charges.

Cancel via google play (Android)

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon in the top right corner.
2. Tap "Manage subscriptions" or "Payments and subscriptions."
   • You may need to scroll down to find this option.
3. Select "Subscriptions."
   • All your active subscriptions appear on this screen.
4. Find Evernote and tap it.
   • Tap "Cancel subscription" on the Evernote subscription page.
5. Confirm your cancellation.
   • Tap "Yes, cancel" or "Confirm cancellation."
   • Google Play will show a cancellation confirmation message.
6. Look for a confirmation email.
   • Google sends a cancellation receipt to your Google Account email.

Pro tip: After cancelling on Google Play or the App Store, sign out of the Evernote app on that device and sign back in to avoid confusion. Your account will show as "free tier" once the billing period ends.

What happens after you cancel evernote

Cancelling Evernote does not delete your account or notes immediately. Understanding what changes helps you plan your transition and avoid losing important data.

Your access during and after the billing period

You retain full access to your paid features until your billing period ends. On the cancellation date, your account converts to the free tier. You lose premium features like higher upload limits, offline access and advanced search, but your notes remain in your account.

The free tier includes basic note creation and cross-device sync, so you are not locked out entirely. You can continue using Evernote free for as long as you like, or export all your data if you want to leave completely.

Protecting your notes before downgrading

Export your notes to your computer before your billing period ends. This gives you a local backup in case you decide to delete your Evernote account later or need offline access to critical notes.

• On the web, go to Settings and select "Export notes" or use the notebook export feature.
• Choose HTML or PDF format for universal compatibility.
• Download the file to a folder you can find easily.
• Store it on your computer or cloud storage (Google Drive, Dropbox, OneDrive).

Stopee recommends completing this export within a week of cancelling so you do not forget before your access changes.

Will you get a refund for evernote

Evernote's refund policy depends on how you subscribed. Direct web purchases and app store purchases have different rules. Knowing this before you cancel helps you decide whether to request a refund.

Refunds for web subscription purchases

If you subscribed directly through Evernote.com using your credit card or PayPal, you may qualify for a refund within a specific window.

• Monthly subscriptions: you can request a refund within 20 days of payment.
• Annual subscriptions: you can request a refund within 60 days of payment.
• Outside these windows, refunds are not offered as a matter of policy.
• No prorated refunds are given-you either get the full refund or none.

If you fall within these timeframes, contact Evernote support immediately. Provide your proof of payment (receipt email or statement screenshot) and request a refund. Evernote processes approved refunds within 5-10 business days.

Refunds for apple app store and google play purchases

Evernote does not process refunds for app store subscriptions. Apple and Google control those refunds through their own platforms.

• Apple App Store: you can request a refund within 14-60 days, depending on the type of purchase and your account history. Visit reportaproblem.apple.com to submit a refund request.
• Google Play: you have 48 hours from purchase to request a refund. Open the Google Play app, go to your purchases and select "Report a problem."
• Evernote cannot override these decisions or issue refunds on your behalf.

Discretionary refunds and exceptions

Evernote may grant a one-time courtesy refund or credit in exceptional cases-major service outages, billing errors or policy changes announced after your purchase. These are granted at Evernote's sole discretion and are not guaranteed. If you believe your situation qualifies, contact support and explain clearly.

Your consumer rights in singapore

As a consumer in Singapore, you have protections under the Consumer Protection (Fair Trading) Act. Stopee believes you should know these rights when cancelling any subscription.

What the law covers

The Consumer Protection (Fair Trading) Act protects you from unfair contract terms, misleading advertising and unfair business practices. When Evernote advertises a free trial or easy cancellation, the law holds them to that promise. If the cancellation process is deliberately hidden or confusing, or if Evernote continues charging after you cancel, you have legal grounds to complain.

Your right to a fair refund claim

You have the right to a refund if Evernote fails to deliver the service as advertised. If the app crashes frequently, loses your data or does not sync across devices as promised, you can request a refund outside Evernote's standard windows. Document the problem with screenshots or dates and contact support in writing.

Escalating a complaint

If Evernote refuses your refund request or ignores your cancellation, contact the Consumers Association of Singapore (CASE) or the Ministry of Trade, Energy and Industry. You can file a complaint online at case.org.sg. Include your proof of payment, cancellation emails and any supporting evidence. Singapore's consumer authorities take unfair billing practices seriously.

Stopee recommends keeping copies of every email and confirmation receipt. This documentation protects you if you need to escalate a dispute.

Common cancellation mistakes to avoid

Cancelling a subscription sounds simple, but small mistakes can leave you charged unexpectedly. You are not alone if you have made these errors-they happen to thousands of users every month.

Mistake 1: forgetting which platform you used

If you subscribed via Apple App Store or Google Play and try to cancel on the Evernote website, nothing happens. Your subscription stays active and you get charged again. Always check your email receipts to confirm where you subscribed, then cancel through that exact platform.

Mistake 2: deleting the app without cancelling the subscription

Uninstalling Evernote from your phone does not cancel your subscription. Your payment method is still charged on billing day. You must cancel through the App Store or Google Play subscription manager before deleting the app.

Mistake 3: cancelling too close to your billing date

If you cancel on the day your next charge is due, the charge may still go through. Cancel at least 2-3 days before your renewal date to give Evernote time to process the cancellation. Check your next billing date in your Account Settings before you cancel.

Mistake 4: not exporting your notes

Your notes are not deleted when you cancel, but if you later delete your Evernote account, they disappear permanently. Export your notes to your computer first-it takes 10 minutes and saves you from regret.

Mistake 5: assuming the free tier is useless

Many people cancel and then reinstall Evernote weeks later because they miss it. Try the free tier for a month before you make a final decision. You might find it covers your actual needs and save yourself the trouble of switching apps.

Cancellation checklist for evernote

Use this checklist to ensure your Evernote cancellation is complete and your data is safe.

• Check your email receipts to confirm where you subscribed (web, Apple App Store or Google Play).
• Note your next billing date from your Account Settings or most recent receipt.
• Export your notes to your computer in HTML or PDF format.
• Cancel your subscription through the correct platform (web account, App Store or Google Play).
• Take a screenshot of the cancellation confirmation page.
• Save the cancellation confirmation email that Evernote or Apple/Google sends you.
• Wait 48 hours and log in to your account to verify the cancellation shows in your billing settings.
• Depending on the refund window, decide whether to request a refund and gather your proof of payment.
• Keep all cancellation documentation for at least 6 months in case a dispute arises.

Evernote alternatives to consider

If Evernote is not the right fit anymore, other note-taking apps might serve you better. Here is a quick comparison.

Why consumers turn to stopee to cancel subscriptions

Cancelling a subscription should not feel like a puzzle. Many apps hide their cancellation buttons or charge you multiple times before you escape. Stopee exists because you deserve clarity, step-by-step guidance and your consumer rights explained in plain English.

Whether you are cancelling Evernote, a gym membership or a streaming service, Stopee has helped thousands of consumers cancel subscriptions with confidence, avoid hidden charges and claim refunds they did not know they were entitled to. Our guides are written by consumer advocates who understand the frustration of unclear processes and unfair billing practices.

Your time and money matter. Stopee is here to make sure you keep both.

Evernote contact and mailing address

If you need to send a formal written cancellation notice, Evernote's primary address is listed below. For most cancellations, the web and app store methods are sufficient and faster. However, if you want a paper trail or have a dispute, registered post to this address creates legal proof.

Evernote san diego office (primary address for written notice)

Evernote Corporation
305 Walnut Street
Redwood City, California 94063
United States

Include your full name, account email, subscription plan, billing dates and a clear statement requesting cancellation. Send it via registered mail or courier so you have proof of delivery. Allow 10-15 business days for processing.

Stopee recommends cancelling through your web account or app store first, then sending a written notice only if you encounter a billing dispute. This two-step approach gives you immediate cancellation plus a formal record.