Manage Madmuscles

How to cancel madmuscles and reclaim your fitness investment

What is madmuscles and why you might want to leave

Madmuscles is a fitness app designed to deliver personalised workout routines and nutrition plans tailored to your specific goals. You access customised training schedules, meal guidance, and progress tracking through either their mobile app or web dashboard. The service operates under AmoApps Limited (registered in Cyprus) and AmoApp Inc. (registered in the USA), but serves users across Singapore with pricing in SGD.

Whether you've completed your fitness journey, found a better alternative, or simply need to cut back on subscriptions, cancelling Madmuscles should be straightforward. At Stopee, we believe you deserve clear guidance on every step of that process, and we're here to walk you through it.

Core features and subscription access

Madmuscles offers three main features: adaptive workout plans that adjust to your fitness level, meal plans customised to your dietary preferences, and real-time progress tracking. You can subscribe through three channels: the official Madmuscles website, Apple App Store, or Google Play. This flexibility in purchase method means you have flexibility in cancellation channels too - though it also means understanding which route works best for you.

Why cancellations happen

You might cancel for many valid reasons: achieving your fitness goals, losing motivation, facing unexpected financial pressure, or discovering a competitor app you prefer. Whatever your reason, Stopee understands that cancelling fitness subscriptions is a normal part of consumer choice. You're not locked in, and you shouldn't feel guilty about reassessing whether a service still serves your needs.

Madmuscles pricing and subscription plans

Understanding what you're currently paying helps you make informed decisions about whether to keep or cancel your subscription.

Subscription tiers in singapore

Madmuscles offers a range of plans at different price points. The pricing below reflects current listings on the Apple App Store (Singapore) and represents the most common options available to you.

If you're currently on a monthly or quarterly plan, you're probably aware that charges recur automatically. If you're on a lifetime plan, cancellation works differently - you'll want to understand your rights regardless. Stopee tracks hundreds of subscription services, and we've learned that clarity about what you're paying prevents regret later.

Your consumer rights under singapore law

Singapore's Consumer Protection (Fair Trading) Act protects you when you buy digital services like Madmuscles, and understanding these rights strengthens your position if the company refuses a refund.

What the law guarantees you

The Consumer Protection (Fair Trading) Act requires that any service you purchase must be of acceptable quality and delivered as described. If Madmuscles stops working, fails to deliver promised features, or misleads you about what's included, you have legitimate grounds to request a refund or compensation. The app must function as advertised, and the company must honour its billing terms.

Your cancellation rights

You have the right to cancel your subscription at any time. The company cannot force you to complete a billing cycle if you've decided to leave. However, they can enforce legitimate charges for the current period before cancellation takes effect. Madmuscles advertises a 30-day money-back guarantee if you subscribed on their website, though approval is discretionary and depends on conditions they set. If you subscribed through Apple or Google, those platforms have their own refund policies - typically up to 48 hours from purchase for some requests.

When disputes arise with Stopee's help, you can escalate unresolved complaints to the Consumer Association of Singapore (CASE), which mediates disputes at no cost to you. This leverage matters if Madmuscles refuses to honour your cancellation or refund request.

How to cancel madmuscles on the official website

If you subscribed directly through store.madmuscles.com using a credit card or payment method, you'll cancel through your account dashboard.

Step-by-step cancellation process

1. Open your web browser and go to store.madmuscles.com.
   • Make sure you're using the official domain - never click links from unexpected emails.
2. Click "Log In" and enter your email address and password.
   • If you've forgotten your password, click "Forgot Password" and follow the email link to reset it.
   • Check your spam folder if you don't receive the reset email within 2 minutes.
3. Navigate to "My Account" from your dashboard menu.
   • This is usually in the top-right corner or within a hamburger menu on mobile.
4. Select "My Subscription" or "Subscriptions."
   • You'll see your current plan, next billing date, and available actions.
5. Look for and click the "Cancel renewal" or "Cancel subscription" button.
   • Warning: The cancel button may take up to 24 hours to appear after you first access this page. If you don't see it immediately, refresh your browser or try again in a few hours.
   • Pro tip: Screenshot the page before cancelling so you have proof of the date and action.
6. Confirm your cancellation when prompted.
   • The company may offer a discount to stay subscribed - you can ignore this and proceed with cancellation.
7. You'll receive a confirmation email to the address associated with your account.
   • Save this email as proof of cancellation.

Important note about account deletion

Deleting the Madmuscles app from your phone does not cancel your subscription - it only removes the app from your device. Unsubscribing from marketing emails also does not stop your recurring charges. You must cancel through the website account settings or via your app store. This is a common mistake that costs people money, and Stopee wants you to avoid it.

How to cancel madmuscles via apple app store

If you subscribed through the Apple App Store (either on iPhone or through iTunes), Apple processes your billing, not Madmuscles directly. You manage subscriptions in your Apple ID settings.

Cancellation steps for apple users

1. On your iPhone, iPad, or Mac, open the Settings app (or System Settings on Mac).
   • On Mac, click the Apple menu and select "System Settings."
2. Tap or click your name at the top of the screen to access your Apple ID account.
   • If you don't see your name, you may not be signed into iCloud - sign in first.
3. Select "Subscriptions" or "Media & Purchases."
   • On some iOS versions, this appears under "iTunes & App Stores" first - tap that, then your Apple ID.
4. Find "Madmuscles" in your active subscriptions list.
   • If you don't see it, check "Expired" or scroll down - it might be listed under a different section.
5. Tap "Madmuscles" to view the subscription details.
   • You'll see your renewal date and billing amount.
6. Tap "Cancel Subscription" or "Edit."
   • Warning: If you see "Manage" instead of "Cancel," tap "Manage" first, then look for "Cancel Subscription."
7. Confirm cancellation when Apple asks if you want to cancel.
   • Apple will show you a final attempt to keep you subscribed with a discount - you can reject this.

Timing is critical

Cancel at least 24 hours before your next billing date. Apple charges you at the exact renewal time, and if you cancel less than 24 hours before, you will still be charged for the next cycle. Check your billing date carefully before confirming cancellation. You'll receive a confirmation email from Apple, separate from any message from Madmuscles.

How to cancel madmuscles via google play

If you subscribed through Google Play on an Android device, Google manages your billing. You control your subscription through your Google Play account settings.

Cancellation steps for android users

1. On your Android phone or tablet, open the Google Play Store app.
   • Look for the colorful triangular Play Store icon in your apps.
2. Tap your profile picture or initial in the top-right corner.
   • This opens a dropdown menu with account options.
3. Select "Manage subscriptions" from the menu.
   • This shows all your active and cancelled subscriptions.
4. Find and tap "Madmuscles" in your subscriptions list.
   • Scroll if necessary - subscriptions are often listed alphabetically.
5. Tap "Cancel subscription" at the bottom of the details screen.
   • Pro tip: Read the cancellation reason options Google presents - your feedback helps hold companies accountable.
6. Confirm cancellation when Google asks you to verify.
   • Google may offer a prorated refund or discount code - review this before confirming.

Billing timing on google play

Similar to Apple, you must cancel at least 24 hours before your renewal date to avoid being charged again. Google charges automatically at your billing date and time. After you cancel, you'll receive confirmation from Google Play via email. Your access to Madmuscles continues until the end of your current paid period, then stops automatically.

What happens after you cancel madmuscles

Cancelling doesn't mean instant loss of access - here's what really happens to your account and data.

Your access after cancellation

When you cancel, you keep full access to all Madmuscles features until the end of your current billing period. If today is the 5th and your renewal date is the 20th, you can use the app until the 19th at 11:59 PM. After that final moment, the app locks you out of premium features. Free or trial content may remain visible, but customised plans, advanced tracking, and meal plans become unavailable.

This grace period means you're not losing anything by cancelling mid-month - you've already paid for that access, and you own it until the cycle ends.

Your data and account

Madmuscles retains your workout history, progress photos, and personal data in your account for a period after cancellation (their retention policy isn't always transparent). If you want to preserve your data before cancelling, export or screenshot your progress. Your account itself remains accessible - you can log back in and resubscribe later if you change your mind, and your data will still be there.

Deleting the app does not delete your account or data. Only the company can delete your account through a formal deletion request, which is a separate process from cancellation.

Will you get a refund from madmuscles

Refunds depend on where and how you subscribed, and neither Madmuscles nor the app stores are required to issue refunds simply because you changed your mind - but consumer protection laws give you leverage in certain cases.

Refunds if you subscribed via apple app store

Apple processes all billing for App Store subscriptions, so Apple makes the refund decision, not Madmuscles. You can request a refund directly from Apple within 48 hours of the charge in many cases. After 48 hours, refunds become discretionary and harder to obtain. To request an Apple refund, visit reportaproblem.apple.com, find the Madmuscles charge, and select "Report a Problem" or "Request a Refund." Apple reviews your request within 48 hours and emails you their decision.

Pro tip: If Apple denies your refund and you believe the service didn't work as advertised, you can escalate via Stopee's guidance to Apple Support directly, referencing the Consumer Protection (Fair Trading) Act.

Refunds if you subscribed via google play

Google Play typically allows refunds within 48 hours of purchase for app subscriptions. After 48 hours, refunds are at Google's discretion. Request a refund through Google Play by going to your subscription details and tapping "Request refund." Google will ask why you're requesting it - select the most accurate reason, as this helps refund approval. Google usually responds within 48 hours.

Refunds if you subscribed on the madmuscles website

This is where Madmuscles' 30-day money-back guarantee applies - but only if specific conditions are met. The company advertises that you can request a refund within 30 days of purchase if you haven't achieved satisfactory results. However, "satisfactory results" is vague and determined by them, not you.

To request a website refund, first cancel your subscription, then email the Madmuscles Billing Team with your request, order number, purchase date, and reason for the refund. Include evidence that you used the app and followed the plan if possible - this strengthens your case. The Billing Team reviews your request and either approves or denies it within 5-7 business days.

If Madmuscles refuses your refund and you believe the service failed to deliver on its promises, you have grounds to escalate. Singapore's Consumer Protection (Fair Trading) Act requires digital services to be of acceptable quality. If Madmuscles misled you about features, the app crashed frequently, or the app genuinely didn't work, you can lodge a complaint with the Consumer Association of Singapore (CASE) for free mediation. Stopee recommends keeping all communications and billing receipts as evidence.

Common mistakes to avoid when cancelling

Cancelling can feel stressful, especially if you've forgotten about a subscription and only just noticed the charges. Let's make sure you don't accidentally sabotage your own cancellation.

Mistake 1: deleting the app instead of cancelling

This is the most expensive mistake. Removing Madmuscles from your phone stops notifications but does not stop automatic billing. You'll keep paying every month without access, and the company has no obligation to refund you for charges incurred after you deleted the app. Always cancel through the website or app store - never rely on app deletion.

Mistake 2: cancelling too late

If you miss the 24-hour window before renewal, you get charged for another full cycle. Mark your calendar or set a phone reminder for 2 days before your renewal date. Stopee's best practice: cancel the day after your current billing starts, not the day before renewal - this removes all ambiguity.

Mistake 3: unsubscribing from email and assuming you've cancelled

Opting out of Madmuscles' marketing emails does not cancel your subscription. You'll simply stop receiving promotional messages while still being charged. Go through the proper cancellation process in your account settings or app store - email preference changes are separate.

Mistake 4: not keeping cancellation proof

Screenshot or save the confirmation email you receive after cancelling. If Madmuscles (or your app store) charges you again after cancellation, you'll need proof that you cancelled. This becomes critical if you file a dispute or complaint with CASE.

Mistake 5: cancelling through the wrong platform

If you subscribed through Apple, cancelling on the Madmuscles website won't work - you must cancel in Apple Settings. If you subscribed on the website, cancelling in Google Play won't affect your web subscription. Always cancel where you signed up. Cross-cancellation doesn't exist.

Checklist for a successful madmuscles cancellation

Use this step-by-step checklist to ensure you've completed everything correctly.

Contact details and company information

If you need to escalate a complaint or dispute, here's where to find Madmuscles and the relevant authorities.

Madmuscles company addresses

Madmuscles operates under two legal entities. For billing or account issues, you can attempt contact at the registered addresses below, though direct customer support channels may be more responsive:

• AmoApps Limited (Cyprus): This is the primary entity processing subscriptions for users worldwide, including Singapore.
• AmoApp Inc. (USA): This entity handles app development and platform operations.

Neither entity publishes a direct mailing address readily online. You can attempt to reach them through the Madmuscles website's contact form (store.madmuscles.com) or by replying to billing emails from the service.

Escalation to consumer authorities

If Madmuscles refuses to honour your cancellation or refund, escalate to Singapore's Consumer Association (CASE) for free mediation:

• Consumer Association of Singapore (CASE)
  Email: contact@case.org.sg
  Phone: 6100 0315
  Website: www.case.org.sg

CASE mediates disputes at no cost and has successfully resolved thousands of subscription disputes. Provide them with your cancellation confirmation, billing history, and any correspondence with Madmuscles. This authority has real leverage and companies take CASE complaints seriously.

Stopee has guided consumers through refund disputes with dozens of fitness apps, and CASE intervention often resolves cases that direct negotiation doesn't. You're never powerless - the law is on your side.

Final guidance: your path forward

Cancelling Madmuscles is a straightforward process if you follow the right steps and avoid the common pitfalls. Whether you're leaving because your fitness goals have changed, your financial situation has shifted, or you've simply found a better app, your decision deserves respect - not resistance.

Remember: cancellation is not refund, refund is not guaranteed, but transparency and evidence give you power. Screenshot everything. Cancel through the official channel where you subscribed. Escalate to CASE if the company refuses to honour your rights. And if you're uncertain at any point in this process, Stopee's cancellation experts stand ready to help you navigate the details.

Thousands of Singapore consumers have successfully cancelled their Madmuscles subscriptions with Stopee's guidance. You can too. Take control of your subscriptions today.