Manage Yoga International

How to cancel yoga international in singapore: a step-by-step guide

Why you might want to cancel yoga international

Yoga International is an online-only platform offering unlimited access to thousands of yoga classes, workshops, and learning resources for all levels. The service is headquartered in Pennsylvania and operates worldwide, including in Singapore, but you may decide to cancel for many reasons-a change in fitness priorities, budget constraints, or simply a need to streamline your subscriptions.

Whatever your reason, canceling should be straightforward. At Stopee, we help you navigate subscription cancellations with clarity and confidence, ensuring you don't accidentally get charged after you've made your decision.

When cancellation makes sense

You might cancel if you've completed your wellness goals, found a local yoga studio that suits you better, or discovered a more affordable alternative. You could also cancel if you subscribed during a trial period and decided the platform wasn't right for you. The key is acting before your next billing cycle, which Stopee guides you through every step of the way.

Common reasons for canceling

Many users cancel because they prefer live, in-person instruction, struggle with self-directed learning, or face unexpected financial pressure. Others simply lose interest after the initial excitement fades. Whatever your situation, Stopee recognizes that cancellation is a legitimate choice, and you deserve a frictionless process.

Understanding your consumer rights in singapore

Your protection as a consumer in Singapore stems from the Consumer Protection (Fair Trading) Act, which safeguards you against misleading advertising, unfair contract terms, and unclear billing practices.

Key protections under singapore law

The Consumer Protection (Fair Trading) Act requires businesses to act honestly and fairly when selling goods or services. This means Yoga International must clearly disclose billing dates, renewal terms, and cancellation policies before you complete your purchase. If the company fails to clearly explain that your trial converts to a paid subscription, or if renewal terms are hidden or ambiguous, you have grounds to challenge the charge.

Additionally, if Yoga International engages in misleading conduct-such as making false claims about course content or teacher credentials-you can lodge a complaint with the Consumers Association of Singapore (CASE). Stopee encourages you to document all communications and billing evidence in case you need to escalate.

Your right to cancel and refund claims

While Yoga International's published policy states that memberships are non-refundable after billing begins, consumer law provides important exceptions. If you can demonstrate that the renewal was not clearly disclosed, or that you were misled about the service, you may have a legal basis to request a refund. The Consumer Protection (Fair Trading) Act takes precedence over blanket "no refund" policies when unfair practices are involved.

Stopee advises keeping screenshots of the sign-up page, confirmation emails, and your account settings. These documents become vital if you need to dispute a charge or lodge a formal complaint.

Cancellation methods: choose your path

How you cancel depends on where you subscribed. Yoga International processes cancellations through multiple channels, and each has distinct steps.

Cancel directly via the yoga international website

Canceling through your account on the official Yoga International website is the most direct method and gives you immediate confirmation.

1. Visit the Yoga International website and log into your account using your email and password.
2. Click on your profile icon in the top right corner.
3. Select "My Account" from the dropdown menu.
4. Navigate to "Membership" and select "Cancel Membership".
5. Review the cancellation notice and confirm your decision.
6. Screenshot or save the cancellation confirmation page for your records.

Pro tip: Cancel at least 5 business days before your next billing date to ensure the system processes your request before renewal. Stopee recommends performing this action early in the day (Singapore time) to avoid end-of-day processing delays.

Cancel if you subscribed through an app store

If you subscribed via Apple App Store, Google Play, Amazon Fire TV, or another third-party platform, you must cancel through that store's subscription settings, not through Yoga International directly. The company does not manage these subscriptions.

1. Open the app store where you subscribed (Apple App Store, Google Play, or Amazon Fire TV).
2. Navigate to your account or subscription settings.
   • Apple App Store: Tap your profile icon > Subscriptions > Find Yoga International > Tap "Manage" > Select "Cancel Subscription".
   • Google Play: Open the app > Tap your profile icon > Manage subscriptions > Select Yoga International > Tap "Cancel subscription".
   • Amazon Fire TV: Go to Your Account > Subscriptions > Select Yoga International > Choose "Cancel Subscription".
3. Confirm the cancellation and save the confirmation message.

Warning: Simply deleting the Yoga International app from your phone does NOT cancel your subscription. You will continue to be charged unless you explicitly cancel through the app store's settings. This is one of the most common mistakes Stopee sees consumers make.

Cancel if you subscribed via PayPal

If you set up your subscription through PayPal, the cancellation process varies depending on when you subscribed.

1. Log into your PayPal account on the PayPal website or mobile app.
2. Navigate to Settings (gear icon) and select "Payments".
3. Choose "Manage pre-approved payments" (for subscriptions created before September 2019) or "Subscriptions" (for subscriptions created after September 2019).
4. Find Yoga International in the list and click "Cancel" or "Remove".
5. Confirm the cancellation and take a screenshot of the confirmation page.

If you're unsure whether your subscription was created before or after September 2019, check your PayPal transaction history. Stopee advises contacting PayPal support directly if you encounter any difficulty locating your Yoga International subscription in your account.

What happens immediately after you cancel

After you submit your cancellation request, it's important to understand exactly what changes and what remains the same.

Your access after cancellation

You retain full access to Yoga International classes, workshops, and materials until the end of your current billing period-the period you've already paid for. If you cancel on the 10th of the month but your billing cycle runs from the 1st to the 30th, you can use the service until the 30th without interruption.

Cancellation prevents any future automatic charges. Once your current paid period expires, your account will be downgraded, and you'll lose access to all premium content.

Account data and course progress

Your course progress, bookmarks, and practice history remain stored on your Yoga International account even after cancellation. You can reactivate your membership later and pick up where you left off, though Yoga International does not guarantee how long it retains inactive account data.

If you want Yoga International to delete your account entirely, you must request this separately. Contact Yoga International's support team and explicitly ask for account deletion. Keep a copy of this request and any response you receive. Stopee emphasizes that account deletion is different from subscription cancellation and requires a deliberate second step.

Payment methods after cancellation

Deleting your saved payment method from your Yoga International account does not cancel your subscription. Your cancellation is only final when you follow the step-by-step process outlined above for your specific subscription method. Stopee has seen consumers mistakenly believe they've canceled by removing their credit card, only to be surprised by a renewal charge weeks later.

Yoga international pricing and plans

Understanding what you're paying for helps you decide whether to cancel or pause.

Official pricing in USD

Yoga International displays all prices in US dollars (USD) on its website. Singapore customers typically pay in SGD, with conversion rates applied by your bank or payment provider at checkout.

The annual membership offers the best value if you're committed long-term. However, if you're uncertain, the 7-day free trial lets you test the platform risk-free-as long as you cancel before the trial ends.

Refunds: what the policy says and what the law allows

Yoga International's stated refund policy is strict, but consumer protection law in Singapore creates important exceptions.

The published no-refund policy

After billing begins, Yoga International treats all membership payments as non-refundable. The company does not offer pro-rated refunds for unused portions of your subscription period. Single-course purchases are also non-refundable, even if you complete only part of the course.

This policy applies regardless of whether you cancel before or after using the service. If you were charged USD $19.99 on the 1st of the month and canceled on the 5th, you would not receive a refund for the remaining 26 days.

Legal exceptions under consumer protection law

However, the Consumer Protection (Fair Trading) Act allows you to challenge a non-refund policy if Yoga International engaged in misleading or unfair conduct. Specific scenarios where you may have a legitimate refund claim include:

• The trial-to-paid conversion was not clearly disclosed before you were charged.
• The renewal date was hidden or communicated in unclear language.
• Yoga International misrepresented the course quality, instructor credentials, or content availability.
• You were billed without explicit consent to proceed from the trial to the paid membership.

If any of these situations apply to you, Stopee recommends gathering evidence and filing a complaint with the Consumers Association of Singapore (CASE) at case.org.sg. CASE can mediate disputes and sometimes persuade companies to issue refunds even when their policy says otherwise.

Dispute resolution and chargebacks

If Yoga International refuses to refund you despite clear evidence of misleading practices, you can dispute the charge with your bank or credit card issuer. Most financial institutions allow you to contest charges within 90 days of the transaction. Provide your bank with screenshots of the sign-up page, your confirmation emails, and any communication with Yoga International's support team. Stopee advises keeping all documentation for at least 6 months.

Common mistakes that delay or prevent cancellation

Cancellation is frustrating when you discover you've taken the wrong step or missed a crucial detail. Let's protect you from the errors Stopee sees most often.

Mistake 1: deleting the app instead of canceling the subscription

This is the most common cancellation error. Uninstalling the Yoga International app from your phone makes it disappear from your screen, but it does nothing to stop the renewal charge. Your subscription remains active, and you'll be billed on your next billing date unless you formally cancel through your account or the app store.

Always cancel your subscription through your account settings or the app store before deleting the app.

Mistake 2: removing your payment method without canceling

If you delete your credit card or payment method from Yoga International, the company may retry the charge using a backup card on file, or send you an invoice if no valid payment method exists. This is not a cancellation. You must explicitly request cancellation through your membership settings.

Mistake 3: canceling too close to the billing date

If you cancel on the 28th of the month but your billing date is the 1st of the next month, the system may process both your cancellation and your renewal charge within hours. This creates confusion and disputes. Cancel at least 5 business days before your billing date to ensure your request is processed first.

Mistake 4: not keeping cancellation confirmation

Many consumers cancel, see a confirmation page, and close the browser without saving or screenshotting the confirmation. If Yoga International later claims you're still a member or a dispute arises, you have no proof of cancellation. Always save a screenshot or forwarding confirmation to your email.

Mistake 5: canceling the wrong subscription

If you've purchased multiple memberships or courses across different platforms (website, Apple App Store, Google Play), make sure you cancel the correct one. Check your bank or PayPal statements to confirm which platform you're being charged on, then cancel through that specific channel.

Cancellation checklist: ensure you've covered every step

Use this checklist to confirm your cancellation is complete and secure.

Stopee recommends completing this checklist within 24 hours of canceling, while everything is fresh. This simple habit prevents most post-cancellation billing disputes.

Comparing yoga international to similar alternatives

If you're canceling because you want to explore other options, here's how Yoga International compares.

If cost is your concern, Alo Moves and Glo offer lower monthly rates. If you prefer live instruction, Peloton Digital and local studios may serve you better. Stopee helps you cancel your current service so you can transition smoothly to whatever works best for your fitness goals.

Contact and escalation information

If you encounter problems canceling Yoga International, here's where to escalate.

Yoga international customer support

Contact Yoga International's support team if your cancellation doesn't process, you're charged after canceling, or you have questions about your account. You'll typically find a support email or contact form on the official Yoga International website. Keep records of all correspondence.

Consumers association of singapore (CASE)

If Yoga International fails to respond to your complaints or refuses to honor your cancellation, file a complaint with CASE. You can submit a claim online at case.org.sg or visit their office. CASE is Singapore's official consumer advocacy body and can mediate disputes at no cost to you.

Your bank or payment provider

If Yoga International continues charging you after you've canceled, contact your bank or credit card issuer to dispute the charge. You have up to 90 days from the transaction date to file a dispute. Provide your cancellation confirmation, screenshots of your account settings, and copies of unwanted charges.

Stopee has helped thousands of consumers cancel unwanted subscriptions and reclaim their money. You're not alone in this process, and the steps outlined here are designed to protect you at every stage.