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Ollie

Manage Ollie

What you don't know !

Silent Waste

84%

of people lose money every month on unused services

Lack of Transparency

60%

of users feel lost facing cancellation terms

Budget Illusion

82%

of consumers underestimate the cost of their automatic withdrawals

Fear of Commitment

44%

of subscribers have experienced a 'commercial trap' experience

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Cancel Ollie: The Right Way

How to cancel ollie and get your refund in singapore

Understanding what ollie is and why you might want to cancel

Ollie is a subscription-based dog food delivery service that sends freshly made, human-grade meals to your door on a schedule tailored to your pet's nutritional needs. The service operates through recurring monthly charges, and you manage your account online or via mobile app depending on how you subscribed.

If you've decided that Ollie isn't the right fit for your dog, your budget, or your lifestyle, cancellation is straightforward-but the process depends on where you signed up. At Stopee, we've helped thousands of pet owners understand their cancellation options and recover refunds they're entitled to.

Who uses ollie and common reasons for cancelling

Ollie attracts pet owners who want convenience and nutritional control over their dog's diet. You might cancel because the cost doesn't fit your budget, your dog's digestion changed, or you've found an alternative that works better. Whatever your reason, you have consumer protections in Singapore that Stopee wants you to know about.

How ollie operates in singapore

Ollie operates as a U.S.-based service with a Singapore entity (Ollie Pte. Ltd.) registered separately. This matters for cancellation: if you signed up via the web portal (myollie.com), you'll need to contact the U.S. corporate address or email caninecare@myollie.com to cancel. If you subscribed through the Apple App Store or Google Play, your cancellation happens directly through those platforms, not Ollie itself.

FAQ

Ollie is a subscription-based dog food delivery service that provides freshly made, human-grade meals tailored to your dog's needs.

After cancellation, you will retain access to your service for the period already paid for, but future auto-renewals will stop.

Refunds are only available for the first starter box under Ollie's money-back guarantee; subsequent boxes are generally non-refundable.

To cancel your web subscription, email caninecare@myollie.com or call 844‑188‑OLLIE at least six days before your next delivery.

Yes, Ollie offers a pause option for subscriptions, allowing you to temporarily stop deliveries without canceling.

This letter is also available in other countries