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Cancel Beatsource: The Right Way
How to cancel beatsource and protect your money in singapore
What is beatsource
Beatsource is a specialist music streaming service built for DJs - not casual listeners. You get access to curated, DJ-friendly tracks, exclusive edits and downloadable content designed for live performance and preparation.
The platform operates on a monthly subscription model across web and mobile apps. Whether you're a professional DJ or hobbyist mixing tracks at home, Beatsource bundles streaming, downloads and performance-ready edits into two tiers. If you've realised the service doesn't fit your workflow, Stopee is here to walk you through cancelling without losing money or getting trapped by renewal dates.
Who should use beatsource
Beatsource targets DJs who prioritise professional-quality edits and downloadable tracks over general-purpose music streaming. If you need Spotify-style listening for casual use, this isn't the right platform.
The pricing reflects that specialist focus - monthly costs range from USD 12.99 to USD 34.99 depending on audio quality and offline storage. For Singapore users, that translates to roughly SGD 17-47 per month, depending on your bank's exchange rate.
Why DJs choose it (and why they leave)
You'll stay with Beatsource if you perform regularly and value exclusive DJ edits and high-quality downloads. You'll cancel if those features don't match your actual needs, if costs climb faster than your booking income, or if simpler, cheaper alternatives like standard streaming services suit you better.
Beatsource pricing and plan comparison
Understanding what you're paying for makes the cancellation decision clearer - and helps you spot whether you're on the right plan before you leave entirely.
Current pricing in singapore
| Plan | Monthly cost (USD) | SGD estimate | Key features |
|---|---|---|---|
| Beatsource Standard | USD 12.99 | ~SGD 17 | 128 kbps streaming, no offline downloads |
| Beatsource PRO+ | USD 34.99 | ~SGD 47 | 256 kbps streaming, offline locker (1,000 tracks), exclusive DJ edits |
Currency and billing note
Beatsource charges in USD regardless of where you live. Your Singapore bank or credit card provider converts USD to SGD at their exchange rate, which may include a small conversion fee. This means your actual SGD charge fluctuates with the USD/SGD rate - typically between SGD 17-50 per month depending on the plan and today's market rate.
Check your last invoice to see exactly what you paid in SGD. That figure matters when you decide whether cancellation saves you real money.
How to cancel beatsource in singapore
Cancelling Beatsource depends entirely on how you subscribed - whether directly via their website or through Apple or Google. Stopee recommends choosing your platform below and following the exact steps for your situation.
Cancel directly via the beatsource website (fastest method)
This is the cleanest cancellation route if you signed up on beatsource.com with a credit or debit card. You control the timing and get immediate confirmation.
- Open beatsource.com and log in using your email and password.
- If you've forgotten your password, click "Forgot password" and reset it via the email on file.
- Click your avatar or profile icon in the top-right corner.
- Look for a menu option labelled "Account", "Subscriptions" or "Profile".
- Select "Subscriptions" or "Billing" from the dropdown menu.
- Find your active Beatsource plan and click "Change Subscription" or "Manage Plan".
- Select "Cancel Plan" or "Cancel Subscription".
- Warning: Do not click "Pause" if you see that option - pausing delays cancellation and may trigger renewal.
- Click "Continue Cancelling" to confirm.
- Beatsource may offer a discount or trial to keep you; decline if you've decided to leave.
- Click "Confirm Cancellation" and you'll receive an on-screen confirmation.
- Your subscription remains active until the end of your current billing cycle (the end of the calendar month you paid for).
- Check your email for a cancellation confirmation receipt.
- Pro tip: Take a screenshot of the confirmation page and save the email. You'll need this if Beatsource tries to charge you again.
Cancel an apple app store subscription
If you subscribed to Beatsource through the Apple App Store on your iPhone or iPad, Apple handles your billing, not Beatsource. You must cancel through Apple's system to stop charges.
- Open the App Store on your iPhone or iPad.
- Tap your profile icon (top-right corner).
- Select "Subscriptions" from the menu.
- Find "Beatsource" in your active subscriptions list.
- Tap "Beatsource" and select "Cancel Subscription" or "Edit Subscription".
- If you see "Cancel Free Trial", tap that instead if you haven't been charged yet.
- Confirm the cancellation and Apple will show you when access ends.
- Your Beatsource access continues until the renewal date Apple displays.
- Keep the confirmation email from Apple.
- Warning: Deleting the Beatsource app from your phone does not cancel the subscription - you must follow these steps or charges will continue.
Cancel a google play subscription
If you subscribed through the Google Play Store on an Android device, Google manages your payments. Cancel directly in Google Play.
- Open the Google Play Store app on your Android device or visit play.google.com on a computer.
- Tap your profile icon (top-right).
- Select "Payments and subscriptions" > "Subscriptions".
- Tap "Beatsource" from your active subscriptions.
- Select "Cancel subscription" or "Manage subscription".
- Google will ask why you're cancelling; this feedback is optional.
- Confirm cancellation.
- Your service remains active until the end of the billing period Google shows.
- Check your email for the cancellation confirmation from Google Play.
- Pro tip: Screenshot the confirmation in Google Play as a backup record.
Critical timing: when to cancel before charges hit
The number one reason people accidentally stay subscribed is missing the cancellation deadline. Stopee emphasises this because it's where real money leaks away.
Direct website cancellations
You must cancel at least 24 to 48 hours before your renewal date to stop the next charge. Your renewal date is the same day each month that you originally subscribed (e.g., if you signed up on the 15th, renewal happens on the 15th of the next month).
If you cancel after that window closes, your payment method will be charged for the next billing cycle. You can then request a refund, but it's not guaranteed.
Apple and google subscriptions
Apple and Google show your exact renewal date when you view the subscription. Cancel anytime before that date appears, and you'll avoid the charge. If the renewal date has passed and you've been charged, request a refund directly from Apple or Google within 48 hours of the charge.
What happens after you cancel
Cancellation is not instant - you don't lose access the moment you click confirm. Understanding the post-cancellation timeline helps you plan your next streaming service without a gap.
Access during the notice period
Your Beatsource account and all downloads remain accessible until the last day of your current billing cycle. If you cancel on the 10th of a month and your renewal was due on the 25th, you keep full access until the 25th.
This grace period gives you time to export playlists, download tracks for offline use or migrate to a new service.
After the billing period ends
Once the renewal date passes without a charge, your account enters read-only mode. You can log in and access download history, but you cannot stream new tracks or add content to your offline locker. Beatsource does not delete your account - you can resubscribe anytime and your profile will be restored.
Downloads and offline access
If you subscribed to Beatsource PRO+ and downloaded tracks for offline listening, those files remain playable on your device after cancellation, as long as you don't delete them. Downloads are not synced to Beatsource's cloud, so they're permanently yours once on your phone.
Refund policy and your rights in singapore
Beatsource's official terms state that all sales are final and non-refundable under normal circumstances. However, Singapore consumer protection law gives you specific rights regardless of what Beatsource's terms say.
Beatsource's stated refund position
The service does not offer automatic refunds after purchase. This is common among subscription services and is generally legal in Singapore if disclosed clearly in the terms.
Beatsource may consider refunds only in exceptional cases where their system fails, your service is interrupted due to their negligence or you were charged in error.
Your rights under singapore consumer protection law
The Consumer Protection (Fair Trading) Act protects you even when a company's terms say otherwise. You have the statutory right to request a refund if:
- You were charged without authorisation (unauthorised billing).
- The service was not delivered as advertised (misleading claims about features or quality).
- The service was defective or unfit for purpose (e.g., constant crashes, audio quality below stated specs).
- The company failed to honour cancellation within the stated timeframe.
How to request a refund from beatsource
Contact Beatsource directly before escalating. Email their support team at the registered office address (details in the final section) and include:
- Your account email and username.
- The dates and amounts you were charged (copy from your bank or payment app).
- A clear explanation: e.g. "I cancelled on 10 March but was charged again on 25 March without permission."
- Screenshot of your bank transaction or payment confirmation.
Beatsource should respond within 14 days. If they refuse or ignore you, escalate to your bank's dispute team - most credit card providers in Singapore allow you to raise a chargeback for unauthorised or duplicate charges.
Escalating to singapore's consumer authority
If Beatsource refuses to refund a wrongful charge and your bank cannot help, contact the Consumers Association of Singapore (CASE). They mediate disputes free of charge and can pressure the company to comply with consumer law. Stopee recommends CASE as your final escalation step if Beatsource refuses a justified refund.
Common cancellation mistakes and how to avoid them
You're frustrated by now - you've decided to leave, and the last thing you need is a billing surprise in two weeks. These are the traps that snare cancellations.
Mistake 1: deleting the app instead of cancelling the subscription
Removing Beatsource from your phone does absolutely nothing to stop charges. Uninstalling the app only hides it from your device; your subscription remains active in Apple or Google's system and will renew as scheduled.
Fix: Always follow the subscription cancellation steps for your platform (Apple, Google or web) before deleting the app. Cancel first, delete second.
Mistake 2: missing the 24-48 hour cancellation window
Beatsource renews on the same day each month. If you wait until the day before renewal, you may miss the window, and the next charge will go through. Most subscription services need 24-48 hours notice.
Fix: Cancel at least two days before your renewal date. Set a phone reminder for the 20th of each month if you're unsure when your renewal falls, and check your account that day.
Mistake 3: not saving confirmation receipts
If Beatsource charges you again after cancellation (rare, but it happens), you'll need proof you cancelled. Without a screenshot or email confirmation, disputing the charge becomes harder.
Fix: Take a screenshot of the cancellation confirmation page and save the email receipt from both Beatsource and Apple/Google. Keep these for at least three months.
Mistake 4: pausing instead of cancelling
Some services offer a "pause" option. This temporarily halts charges but keeps your subscription active and renews automatically after the pause ends. If you're not coming back to Beatsource, choose cancel, not pause.
Fix: When prompted, select "Cancel" not "Pause". If you think you might return, pause is fine - but read the pause terms to see how long it lasts.
Stopee's pre-cancellation checklist
Before you hit the cancellation button, work through this checklist so you don't regret the decision or lose access to content you need.
| Task | Why it matters | How long |
|---|---|---|
| Export or screenshot your playlists | Once you cancel, you lose access to your saved tracks and edits | 5-10 mins |
| Download any offline tracks (if PRO+) | These remain playable after cancellation; streaming ones disappear | 10-30 mins |
| Check your next renewal date | You must cancel before this date to avoid being charged | 2 mins |
| Set a cancellation reminder two days before renewal | Guarantees you don't miss the cancellation window | 1 min |
| Review your last three invoices for errors | Spot duplicate or unauthorised charges before you cancel | 5 mins |
| Decide on your next streaming service | Avoids a gap in your music access between services | 10 mins |
Beatsource contact details and registered office
If you need to contact Beatsource regarding billing disputes, refund requests or failed cancellations, use the details below. These are the company's official registered locations.
Primary contact address
Beatsource LLC is registered in Los Angeles, California. For cancellation disputes or refund escalations, direct your inquiry to their principal office:
Beatsource LLC
Registered Office: Beverly Drive, Los Angeles, CA, USA
Additional known business locations include addresses on Sepulveda Boulevard and other Los Angeles-area offices listed in their privacy policy. For fastest responses, use the support email or in-app contact form on beatsource.com, which routes your query to their customer service team directly.
How to contact beatsource support
Log in to your account on beatsource.com and click "Help" or "Support" in the footer. Fill out the contact form with your issue - cancellation problems, billing disputes and refund requests are routed to the billing team and typically receive a response within 5-7 business days.
Should you cancel beatsource
A final word before you go: cancellation is the right choice if Beatsource doesn't match your DJing habits anymore, if the cost outweighs the gigs you're booking or if you've found a cheaper or simpler alternative. It's the wrong choice if you're just frustrated by one feature or had one bad experience - a support email might solve that faster than leaving entirely.
Stopee has helped thousands of consumers cancel subscriptions they don't need, recover wrongful charges and understand their rights. Use this guide to cancel Beatsource cleanly, keep proof of your cancellation and know exactly when your access ends. If the company charges you after you've cancelled, don't panic - consumer protection law is on your side, and Stopee's resources will show you how to dispute the charge and get your money back. Visit Stopee at stopee.com for templates, escalation guides and more detailed support for every cancellation scenario you might face.