Manage Guitartuna
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
Legal Validation
All our letters are written by legal experts to guarantee their compliance.
Legal Commitment
We generate legally binding documents that your provider is obligated to honor.
Immediate Efficiency
Free yourself from your commitments in less than 2 minutes, directly online.
Budget Optimization
Regain control of your finances by stopping superfluous withdrawals.
Cancel Guitartuna: Step-by-Step Guide
How to cancel guitartuna and reclaim your practice time
What guitartuna is and why you might want to cancel
Guitartuna is a mobile music learning app that combines tuning tools, chord libraries, and interactive practice features to help you improve your playing. The app runs on both iOS and Android, and offers a free tier alongside paid subscription plans that unlock song libraries and advanced learning modes.
If you've decided Guitartuna isn't delivering the value you expected, or you've found a better learning tool, cancelling your subscription is straightforward. At Stopee, we help thousands of consumers like you navigate subscription cancellations with confidence and clarity.
The free tier versus paid features
Guitartuna's free version includes an accurate tuner, metronome, and basic chord library. Paid subscriptions unlock the Play mode (which teaches songs from Guitartuna's library), advanced scales, and Smart Scroll features. If you're only using the free features, you don't need to cancel anything.
Why people cancel guitartuna
Common reasons for cancellation include discovering you prefer alternative learning methods, finding the song library too limited, or deciding the subscription fee doesn't justify your current practice habits. Whatever your reason, Stopee ensures you understand your options and maintain control of your billing.
Your consumer rights in singapore
What the consumer protection (Fair trading) act protects you
Singapore's Consumer Protection (Fair Trading) Act safeguards you against unfair contract terms and misleading representations. However, digital services like music apps fall into a specific category: downloadable digital content does not qualify for the standard 14-day cooling-off period once you've accessed the service.
This means if you purchase directly through the Guitartuna website, you cannot automatically demand a refund within 14 days. However, if the service is faulty, misrepresented, or the company fails to deliver what was promised, you retain the right to seek remedies through consumer channels.
App store and google play protections
Purchases made through Apple's App Store or Google Play are governed by their respective terms, not solely by Singapore consumer law. Both platforms offer time-limited refund windows (typically 48 hours for Apple, 48 hours for Google Play), and both allow you to request refunds if the app is faulty or doesn't function as advertised.
If Guitartuna's parent company (Yousician) refuses a legitimate refund request, you can escalate to the Consumers Association of Singapore (CASE) for mediation.
How to cancel guitartuna on your device
Cancelling on iPhone or iPad via the app store
If you subscribed to Guitartuna through Apple's App Store, follow these steps to cancel your subscription immediately. Keep in mind that uninstalling the app alone will not stop your charges.
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen, then select Subscriptions.
- Find and tap Guitartuna in the list of active subscriptions.
- Tap Cancel Subscription at the bottom of the screen.
- Confirm your cancellation when prompted. Apple will display your final billing date.
- Take a screenshot of the cancellation confirmation for your records.
Pro tip: Check your cancellation status in Settings > [Your Name] > Subscriptions within 24 hours to confirm it shows as cancelled (or ending on a specific date). This prevents surprise charges.
Cancelling on android via google play
Android users subscribed through Google Play follow a similar but separate process. Uninstalling the Guitartuna app will not cancel your subscription, so you must act in Google Play itself.
- Open the Google Play Store app on your Android device.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions from the menu.
- Tap Guitartuna to open your subscription details.
- Tap Cancel Subscription and confirm when prompted.
- Save a screenshot of the cancellation confirmation message.
Warning: Google Play may ask you why you're cancelling and offer you a discount to stay. You can ignore this; your decision to cancel is final once you confirm. Do not tap any retention offers unless you genuinely wish to continue.
Cancelling a web-based direct subscription
If you purchased a subscription directly from the Guitartuna or Yousician website (not via an app store), you must log into your account and cancel through their billing dashboard.
- Visit the Guitartuna or Yousician website and log into your account using your email and password.
- Navigate to Account Settings or Membership, usually found in a dropdown menu after clicking your profile icon.
- Locate the Billing or Subscription section.
- Select Cancel Subscription and follow the on-screen prompts.
- You may be asked to confirm your reason or offered a retention discount; proceed to final cancellation.
- You will receive a cancellation confirmation email. Save this for proof of cancellation.
Pro tip: If you cannot find the cancellation option online, contact Guitartuna's support team directly with your account email and request manual cancellation. Stopee recommends keeping a record of all support communications in case you need to dispute future charges with your bank or the Consumers Association of Singapore.
What happens after you cancel your guitartuna subscription
Your access timeline and remaining features
Cancelling your subscription doesn't cut you off immediately. You retain access to all paid features until the end of your current billing period. If you paid monthly and cancel on the 10th of the month, your access ends on the last day of that month. If you paid for an annual plan, you keep access through the final day of your 12 months.
After your billing period expires, your account automatically reverts to the free tier. You'll lose access to the song library, Play mode, and advanced scales, but you'll retain the tuner, metronome, and basic chord library forever.
Your account and saved data
Your Guitartuna account and any saved settings (favourite chords, practice history, or learning notes) remain on file unless you explicitly delete your account. You can log back in anytime and use the free features.
If you want Guitartuna to delete your personal data entirely, you must contact their support team and request account deletion. Stopee advises requesting this in writing via email so you have proof of your request if needed.
Auto-renewal stops, but refunds are rare
Cancelling prevents future charges. Your payment method will no longer be billed after your current period ends. However, cancelling does not automatically generate a refund for the subscription period already paid, even if you cancel on day one of a 30-day cycle.
This is why timing matters: if you're unhappy within 48 hours of purchase, request a refund directly from Apple, Google Play, or Guitartuna before cancelling.
Can you get a refund after cancelling?
Refunds from apple's app store
Apple handles all refund requests for App Store subscriptions. Guitartuna cannot process refunds directly; you must go through Apple.
- Open the App Store app on your iPhone or iPad.
- Tap your profile icon in the top right corner, then select Purchase History.
- Find the Guitartuna charge you want to refund and tap it.
- Select Report a Problem and choose the reason (faulty app, accidental purchase, or unclear charges).
- Apple will email you a decision within 48 hours.
Pro tip: Apple's refund window is widest within 48 hours of purchase. Requests after two weeks are often denied, especially if you've actively used the app. If your reason is "I didn't like the app" rather than "it doesn't work," expect rejection-but it costs nothing to try.
Refunds from google play
Google Play offers a similar refund request process, though refunds are discretionary and time-limited.
- Open the Google Play Store app and tap your profile icon in the top right.
- Select Payments and Subscriptions, then Subscriptions.
- Find Guitartuna and tap it to open details.
- Select Report an issue at the bottom of the screen.
- Choose your reason and submit. Google will review within 48 hours.
Warning: Google Play's refund policy is more restrictive than Apple's. Requests made more than 48 hours after purchase are rarely approved unless you can prove the app is faulty or the subscription was fraudulent.
Refunds for direct web purchases
If you bought your subscription directly from Guitartuna or Yousician's website, no automatic 14-day cooling-off period applies under Singapore law for digital downloads. Refunds are at the company's discretion.
Contact Guitartuna support with your invoice number and explain why you believe a refund is warranted (faulty service, misleading features, etc.). Stopee recommends framing your request around the Consumer Protection (Fair Trading) Act: if the service failed to deliver as promised, you have grounds for remedy.
Guitartuna subscription plans and pricing in singapore
Current plans and estimated costs
Guitartuna's pricing varies by platform and region. The table below shows estimated Singapore Dollar prices based on current conversions; always verify the exact SGD amount in your App Store or Google Play before purchasing.
| Plan | Price (SGD) | Billing cycle | Key features |
|---|---|---|---|
| Free tier | Free | Forever | Tuner, metronome, basic chords |
| Play monthly | $11.00 approx. | Month | Song library, Play mode, scales |
| Play yearly | $53-189 approx. | 12 months | Full Play features, often includes trial discount |
| Trial offers | Free or $2-5 | 7-14 days | Full Play access during trial period |
Why prices vary and what you'll actually pay
Guitartuna's pricing fluctuates due to platform differences (App Store vs. Google Play), local promotions, currency conversion rates, and bundled trial offers. During your first purchase, you may see a discounted trial (e.g., 7 days for $2 before the full monthly charge kicks in).
Always check the exact SGD price and renewal terms in your device's app store before confirming payment. Stopee has helped many users avoid surprise charges by reviewing these details at checkout.
Common mistakes when cancelling guitartuna
Why you shouldn't rely on deleting the app
Many people believe that uninstalling Guitartuna stops their subscription. This is false, and it's one of the most costly mistakes you can make. Deleting the app from your device does nothing to stop auto-renewal; charges will continue until you cancel through your app store or the Guitartuna website.
Always cancel your subscription before uninstalling. This takes two minutes and prevents months of unwanted charges.
Not keeping proof of cancellation
If you don't screenshot or save your cancellation confirmation, you have no evidence that you cancelled if a charge appears later. Screenshot every step: the cancellation confirmation page, the email receipt, and your app store subscription status showing "cancelled" or "expires [date]".
Keep these screenshots for at least six months. If a dispute arises, you can show your bank or Stopee that you cancelled on a specific date.
Cancelling too close to your renewal date
If you cancel on the last day of your billing cycle, your payment may have already processed. To be safe, cancel at least two days before your renewal date. Your app store will show your next renewal date clearly; mark it in your calendar and cancel the week before.
Falling for retention offers
When you try to cancel, Guitartuna or your app store may offer you a discounted price to stay ("Get 50% off your next month"). Only accept this if you genuinely want to continue. These offers are designed to prevent cancellation, and accepting one restarts your subscription and billing.
Checklist to ensure your guitartuna cancellation is complete
- Verify in your app store (Settings > Subscriptions on iOS; Google Play > Subscriptions on Android) that Guitartuna no longer appears as an active subscription, or shows an "Expires" date.
- Save screenshots of your cancellation confirmation and current subscription status.
- Check your email for a cancellation confirmation from Apple, Google, or Guitartuna's support team.
- Mark your calendar for your current subscription's final day to confirm access ends when expected.
- Wait 24 hours after cancellation, then check your app store again to confirm no new charges are pending.
- If a charge appears after cancellation, dispute it immediately with your bank or payment provider.
When you should keep your guitartuna subscription
If you actively use the song library
The Play mode and song library are Guitartuna's unique strength. If you're learning specific songs and making progress, the monthly cost may justify itself. Many learners find structured song-based learning more motivating than practice drills alone.
If you're on a trial that expires soon
Guitartuna often offers 7- or 14-day free trials. If you're early in your trial and haven't decided yet, use the full trial period before cancelling. You don't need to cancel before the trial ends; it will lapse automatically unless you add a payment method.
Guitartuna contact details and address
Reaching guitartuna support
If you encounter issues cancelling, or if charges continue after cancellation, contact Guitartuna's support team directly:
Mailing address: Siltasaarenkatu 16, 00530 Helsinki, Finland
Include your account email, order confirmation, and the date you cancelled. Request confirmation of cancellation in writing. Stopee recommends keeping all support correspondence, as this strengthens your position if you need to escalate to the Consumers Association of Singapore.
Summary: take control of your guitartuna subscription today
Cancelling Guitartuna is fast and free when you use the right method for your platform. Whether you're cancelling on iOS, Android, or through the web, the process takes under five minutes, and you retain access to your subscription until your billing period ends. Always cancel through your app store or Guitartuna's website, never by deleting the app or hoping it will stop auto-renewing.
At Stopee, we understand that unexpected subscription charges feel like a breach of trust. That's why we've detailed every step, every trap, and every right you hold as a consumer in Singapore. Stopee has helped thousands of consumers cancel subscriptions with confidence, avoid surprise charges, and reclaim control of their spending. If you run into resistance, know that the Consumers Association of Singapore and Singapore's Consumer Protection (Fair Trading) Act stand behind you. Take action today, protect your payment method, and use Stopee to stay informed about your subscription rights in the future.