Manage Tripp

How to cancel tripp and reclaim your wellness spending

What tripp is and why you might want to cancel

Tripp is an immersive wellness platform that delivers guided meditations, visualizations and audio experiences across your phone, web browser and VR headsets like Apple Vision Pro and Meta Quest devices. You get access to personalized sessions designed to help with relaxation, focus and sleep quality.

The service works across multiple platforms, which gives you flexibility-but that same multi-platform nature can make cancellation confusing. If you've decided Tripp isn't delivering the value you expected, or if the monthly charges no longer fit your budget, you're in the right place. Stopee helps thousands of Singaporean consumers navigate subscription cancellations with clarity and confidence, and we're here to walk you through Tripp cancellation step by step.

Subscription plans available in singapore

Tripp offers three main subscription tiers, all billed in Singapore Dollars via your device's app store or payment provider.

When cancellation makes sense

You might cancel if the app content feels repetitive, if you're not using it regularly enough to justify the cost, or if you've found another wellness service that suits you better. Life changes-your wellness priorities do too, and that's completely normal.

The key is to act before your next renewal date so you don't pay for a full cycle you won't use. Stopee recommends checking your billing date now if you're considering cancellation.

How to cancel tripp on apple devices (iPhone and iPad)

If you subscribed to Tripp via the Apple App Store, you'll cancel through your Apple ID settings, not the Tripp app itself.

1. Open the Settings app on your iPhone or iPad.
   • Look for the Settings icon (grey gear symbol).
2. Tap your name at the top of the Settings menu.
   • This opens your Apple ID profile-make sure you're signed into the account that holds the Tripp subscription.
3. Select Subscriptions.
   • You'll see all active subscriptions linked to your Apple ID.
4. Find Tripp in the list and tap it.
   • If you don't see it immediately, scroll down-sometimes it's grouped under "Other Services".
5. Tap Cancel Subscription.
   • Apple may prompt you to confirm once more or offer a discount to stay-you can decline.
6. Confirm the cancellation.
   • Apple will send you an email confirmation immediately.

Pro tip: Your access to Tripp continues until the end of your current billing period. You won't lose anything by cancelling mid-cycle on Apple-you simply won't be charged again after that date.

How to cancel tripp on android and google play

Android users subscribe via Google Play and must cancel through Google's subscription management portal, not inside the Tripp app.

1. Open the Google Play Store app on your Android device.
   • The Play Store icon is a colourful triangle.
2. Tap your profile icon in the top right corner.
   • You'll see a circle with your account initial or photo.
3. Select Payments and subscriptions.
   • This opens your subscription dashboard.
4. Tap Subscriptions.
   • You'll see a list of all active subscriptions.
5. Find Tripp and tap it.
   • Scroll through if needed-subscriptions are usually listed alphabetically.
6. Tap Cancel subscription.
   • Google Play will ask you to confirm and may offer you a partial refund or discount offer-decline if you're certain.

Warning: Some Android devices route subscriptions differently depending on manufacturer customization. If you don't find Tripp in Google Play, check your device's Settings > Apps > Permissions or contact Tripp support at support@tripp.com to confirm your subscription method.

How to cancel tripp on web and desktop

If you subscribed directly through the Tripp website, you'll cancel via your account dashboard.

1. Go to tripp.com in your web browser.
   • Make sure you're on the official site, not a phishing lookalike.
2. Log in with your email and password.
   • If you've forgotten your password, use the "Forgot Password" link-check your email for the reset link.
3. Navigate to your account settings or profile area.
   • This is usually in the top right corner or in a menu labelled "My Account" or "Account Settings".
4. Find Manage Subscription or Billing.
   • Look for a section showing your current subscription and renewal date.
5. Tap or click Cancel Subscription.
   • Confirm the cancellation when prompted.

Pro tip: Take a screenshot of your cancellation confirmation. Stopee recommends keeping this for your records in case any unexpected charges appear later.

How to cancel tripp on meta quest and VR headsets

Meta Quest subscriptions are managed through the Meta ecosystem, not through Tripp directly.

1. On your Meta Quest device, go to your profile menu.
   • Press the button on your left controller to open the main menu.
2. Select Settings.
   • Navigate using your controller.
3. Go to Apps & Games, then App Library or Store.
   • Find your subscriptions section within the Meta Store app.
4. Locate Tripp in your active subscriptions list.
   • Scroll if needed.
5. Tap Cancel or Unsubscribe.
   • Confirm when the system prompts you.

Alternatively, you can also cancel via the Meta mobile app on your smartphone by opening the app, navigating to Settings > Payments & Subscriptions > Subscriptions, finding Tripp, and selecting Cancel.

What happens after you cancel tripp

Understanding what changes (and what doesn't) after cancellation helps you manage expectations and plan your next steps.

Your access and when it ends

Cancelling Tripp stops future automatic renewals immediately, but you don't lose access right away. You keep full access to all premium content-sessions, visualizations, personalized features-until the end of your current billing period. After that final day, your account reverts to free or limited access (if available).

If you cancel mid-month, you still have until your renewal date. If your next charge was scheduled for 15 March, you can use Tripp fully until 14 March; no refund applies to the unused portion.

Your account data and profile

Your account remains active after cancellation. Your saved sessions, progress data, preferences and meditation history stay on Tripp's servers unless you request deletion. If you rejoin later, you can pick up where you left off.

If you want to delete your account and all associated data, contact Tripp support at support@tripp.com. Be explicit that you want account deletion, not just cancellation-deletion is permanent and irreversible.

Will you get a refund from tripp

Tripp's refund policy is strict, and understanding it now prevents disappointment later.

The standard refund policy

Tripp's Terms of Service clearly state that all subscription payments are non-refundable and non-transferable. This applies to monthly and annual subscriptions alike. Lifetime subscriptions are explicitly non-refundable as well, except where Singapore law requires otherwise.

Cancelling stops future charges but does not refund money already paid for the current billing period. If you cancel on 10 March and your renewal is 31 March, you've lost access to a refund for those unused 21 days-that's the trade-off of cancelling mid-cycle.

When a refund might be possible

Refunds become possible in specific situations:

• If the app fails to work properly and Tripp cannot fix the technical fault within a reasonable timeframe, you may have grounds for a remedy under consumer protection law.
• If you purchased Tripp via credit card and dispute the charge within your card issuer's window (typically 120 days), your bank may reverse the transaction.
• If Tripp made a billing error-for example, charging you twice in one month-contact support immediately with proof, and they should refund the duplicate charge.

Warning: Don't assume cancellation equals a refund. Stopee has seen many consumers disappointed when they learn their non-refundable subscription cannot be reversed, even days after purchase. Act with eyes open.

Your consumer rights in singapore

Singapore's Consumer Protection (Fair Trading) Act provides you with baseline protections, though they don't always override Tripp's no-refund policy.

Digital goods and cooling-off rights

Singapore consumer law includes a cooling-off period for certain purchases-typically 14 days to cancel without penalty. However, this right is explicitly excluded for digital goods and services that begin delivery immediately upon purchase, which covers Tripp.

Because you receive instant access to meditation sessions the moment you pay, Tripp's no-refund policy for immediate digital access is legal under Singapore law.

Faulty service and complaints escalation

If Tripp provides a service that's not fit for purpose-for example, the app consistently crashes or sessions don't load-you have the right to complain and seek a remedy. Start by contacting Tripp support at support@tripp.com with clear details of the fault.

If Tripp refuses to help after a reasonable period, you can escalate to the Consumers Association of Singapore (CASE). CASE offers free mediation and investigation of complaints. You can file a complaint at www.case.org.sg or call 6100 0315.

Stopee recommends keeping records of all complaints-emails, screenshots of errors, dates and times-before escalating. This evidence strengthens your case significantly.

Common mistakes when cancelling tripp

Cancelling a subscription feels straightforward, but small oversights often lead to unwanted charges or lost data.

Deleting the app instead of cancelling the subscription

The single biggest mistake is uninstalling the Tripp app from your phone or headset and assuming that stops the charges. It doesn't. Deleting the app leaves your subscription active, and you'll be charged again on your renewal date. You must cancel the subscription through your app store (Apple ID, Google Play or Meta), not just delete the app.

Forgetting your renewal date

If you cancel too late-after your next renewal has already processed-you've paid for another full cycle. Mark your calendar or set a phone reminder one week before your renewal date so you cancel in time if needed.

Cancelling but not confirming the cancellation

Some platforms require you to confirm cancellation by clicking a link in an email or tapping a final confirmation button. If you skip this step, your subscription remains active. Always look for a confirmation email from Apple, Google Play or Meta after you cancel.

Using the wrong account

If you have multiple Apple IDs, Google Play accounts or Meta profiles, you might cancel a subscription linked to one account while your active Tripp subscription is on another. Double-check which account your Tripp payment method is tied to before cancelling.

Cancellation checklist before you hit confirm

Use this checklist to make sure you're ready and won't regret your decision.

• Note your current renewal date so you know when access ends.
• Export or screenshot any saved sessions, progress or personal data you want to keep.
• Check your email address on file to ensure cancellation confirmations reach you.
• Verify you're logged into the correct account (Apple ID, Google Play or Meta) that holds the active subscription.
• Confirm you've actually cancelled by checking your subscriptions list again-it should show "Cancelled" or "No active subscription".
• Save a copy of your cancellation confirmation email for your records.
• Set a calendar reminder for one day after your final renewal date to confirm you were not charged again.

Tripp cancellation summary

Here's a quick reference table showing the cancellation path for each platform:

Contacting tripp support

If you run into trouble cancelling or have questions about your account, Tripp's support team is your first port of call.

Email: support@tripp.com

Include your account email, the date you tried to cancel, the platform you used (Apple, Android, Web or Meta), and a clear description of any error or issue. Response times typically range from 24 to 48 hours.

If you need to escalate a complaint beyond Tripp's support, Stopee recommends contacting the Consumers Association of Singapore (CASE) at www.case.org.sg or 6100 0315.

Take control of your wellness spending today

Cancelling a subscription should never feel complicated or uncertain. Whether Tripp wasn't the right fit, the cost no longer works for your budget, or you've found a better alternative, you now have a clear path forward.

The key is acting before your next renewal and confirming your cancellation in writing. Stopee has helped thousands of consumers cancel Tripp and reclaim control over their subscriptions-and we're here to support you every step of the way. Follow the platform-specific steps above, use the checklist, and don't hesitate to contact Tripp support if anything feels unclear.

Your wellness journey is yours to direct. If Tripp doesn't serve that journey anymore, cancelling is the right move. Stopee empowers you to cancel with confidence, keep your data safe, and move forward without regret.