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Cancel Blocksite: The Right Way
How to cancel blocksite in singapore: step-by-step guide and your consumer rights
Understanding blocksite and why you might cancel
Blocksite is a website and app-blocking tool designed to help you reduce digital distractions and stay focused by preventing access to specified websites and applications across your devices. The service offers scheduling features, customisable block lists, and cross-device synchronisation for subscribers who want greater control over their online habits.
You might choose to cancel Blocksite if your needs have changed, you've found an alternative focus tool, or you simply want to reduce your monthly subscriptions. Whatever your reason, Stopee is here to guide you through the cancellation process with clarity and confidence.
When cancellation makes sense
Cancelling is the right move if you're no longer using the premium features regularly, you prefer free alternatives, or your budget requires cutting non-essential services. Many users find that free focus tools or built-in device settings meet their needs without ongoing charges.
If you've subscribed through the Apple App Store, Google Play Store, or Blocksite's web portal, each platform has a different cancellation pathway, and Stopee will walk you through each one.
Blocksite pricing and subscription plans in singapore
Blocksite offers several tiers to suit different focus requirements and budgets across Singapore.
Current subscription costs
| Plan | Price (SGD) | Billing cycle | Key features |
|---|---|---|---|
| Monthly subscription | S$5.98 | Every month | Site and app blocking, focus sessions, scheduling |
| Annual subscription | S$35.98 | Once per year | All monthly features, cross-device sync, priority support |
| Free tier | Free | Ongoing | Basic blocking, limited scheduling |
Where you subscribe matters
Your cancellation method depends entirely on how you started your subscription. If you subscribed through the Apple App Store (iOS), your payment and cancellation are managed by Apple. If you used Google Play (Android), Google handles the subscription. Stopee recommends checking your payment method first, as this determines your next steps.
How to cancel blocksite on iOS (Apple app store)
Apple controls all premium subscriptions purchased through the App Store, so you must cancel directly through Apple's settings rather than within the Blocksite app itself.
Cancellation steps for iOS users
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen to open your Apple ID menu.
- Select Subscriptions.
- You will see all active subscriptions linked to your Apple account.
- Find Blocksite in the list and tap it.
- If you don't see Blocksite, you may not have an active subscription, or it may be listed under a different name.
- Tap Cancel Subscription.
- Apple will prompt you to confirm the cancellation and explain what happens next.
- Follow Apple's on-screen prompts to complete the cancellation.
- You will receive a confirmation notification; keep this for your records.
Important notes for iOS subscribers
Pro tip: You can also cancel by opening the App Store app, tapping your profile icon in the bottom right, selecting Subscriptions, finding Blocksite, and choosing Cancel Subscription. Both methods work identically.
Warning: Do not delete the Blocksite app itself before cancelling the subscription. Deleting the app does not cancel your subscription; Apple will continue charging you until you explicitly cancel through Settings or App Store.
How to cancel blocksite on android (Google play store)
Google Play manages Android subscriptions, so you cancel through the Google Play Store app or website, not through Blocksite itself.
Cancellation steps for android users
- Open the Google Play Store app on your Android device.
- If you don't have the Play Store app, you can also cancel via the Play Store website on a computer.
- Tap your profile icon in the top right corner.
- This opens your account menu.
- Select Payments and subscriptions.
- You will see a list of all active subscriptions.
- Tap Subscriptions.
- All your current Google Play subscriptions appear here.
- Find Blocksite and tap it.
- If Blocksite is not listed, your subscription may have already expired or been cancelled.
- Select Cancel subscription.
- Google will ask you to confirm and may offer a brief survey about your reason for cancelling.
- Follow Google's final confirmation prompt to complete the cancellation.
- You will receive a confirmation email shortly after.
Key information for android subscribers
Pro tip: If you subscribed through Google Play but want to manage your subscription online, visit play.google.com/store, sign in, go to Payments and subscriptions, then Subscriptions, and cancel from there. This method is often faster on desktop.
Warning: Like iOS, uninstalling the Blocksite app does not cancel your subscription. Google will keep charging you each billing cycle until you formally cancel through the Play Store.
How to cancel blocksite via the web and browser extension
If you subscribed directly through Blocksite's website or use the browser extension with a web account, you can manage cancellation from your account dashboard.
Steps to cancel via blocksite web account
- Visit user.blocksite.co and sign in with your account credentials.
- Ensure you're using the correct email address associated with your subscription.
- Navigate to Settings.
- This is usually in the left sidebar or top menu.
- Select Subscription or Billing.
- You will see your current subscription status and payment details.
- Locate the Cancel button or Cancel Subscription option.
- Click it to begin the cancellation process.
- Confirm your cancellation when prompted.
- Blocksite may ask for your reason; this is optional but helpful feedback.
- Check your email for a cancellation confirmation within a few minutes.
- Save this email as proof of your cancellation.
If you cannot find the cancel option
Some users report difficulty locating the cancellation button on Blocksite's web dashboard. If this happens to you, contact Blocksite support directly through their in-app support portal or email support. Stopee recommends providing your account email, subscription plan details, and a clear statement that you want to cancel immediately.
Pro tip: If you're having trouble, take a screenshot of your account dashboard and subscription status before reaching out to support. This helps resolve issues faster.
What happens to your account after cancellation
Understanding what comes next gives you peace of mind and prevents unwanted surprises.
Access and feature availability
After you cancel, you retain access to Blocksite's premium features until the end of your current billing period. For example, if you cancel on 15 March and your renewal date is 1 April, you can use all premium features through 31 March. On 1 April, your account automatically reverts to the free tier.
Automatic renewal stops immediately upon cancellation, so you will not be charged again unless you manually resubscribe.
Your account and saved settings
Cancelling your subscription does not delete your account or your saved block lists and schedules. Your data remains on Blocksite's servers so you can reactivate your subscription later without losing your configurations.
If you want to delete your account entirely, you must request this separately through Blocksite's support team. Stopee advises exporting or documenting your important block lists and schedules before requesting full account deletion, as this action is typically permanent.
Refunds and your right to reclaim charges
Blocksite's official policy states that subscription fees are generally non-refundable once charged, though consumer protection laws in Singapore may give you rights Blocksite doesn't advertise.
Blocksite's stated refund policy
The company does not issue refunds for cancelled subscriptions or partial refunds for unused time. However, this policy is subject to exceptions and consumer protection legislation that applies regardless of what Blocksite's terms say.
When you might qualify for a refund
Blocksite may consider refunds on a case-by-case basis if you can demonstrate:
- A technical fault prevented you from using the service during your subscription period.
- You accidentally purchased a subscription and cancelled within a very short timeframe (often 24-48 hours).
- You were charged multiple times due to a billing error.
- The service was unavailable for a significant portion of your billing cycle.
Pro tip: If you believe you qualify for a refund, contact Blocksite support immediately with clear evidence. Stopee recommends sending screenshots of your billing history, account access records, and a detailed explanation of the issue.
Refund processing times by payment method
| Payment method | Estimated processing time | Notes |
|---|---|---|
| Credit or debit card | 5-10 working days | The refund appears as a credit on your statement or as a reversal. |
| PayPal | 3-7 working days | Fastest refund method in most cases. |
| Google Play (Android) | 5-14 working days | Depends on your bank and payment method linked to Google Play. |
| Apple App Store (iOS) | 5-30 working days | Apple processes refunds slower than other platforms. |
Your consumer protection rights in singapore
Singapore's Consumer Protection (Fair Trading) Act gives you significant protections that exist independently of Blocksite's terms and conditions.
Rights you have under singapore law
You have the right to cancel a digital subscription within 14 days of purchase, with a full refund, under the Consumer Protection (Fair Trading) Act. This applies unless you explicitly agreed to immediate access or download, in which case the cooling-off period may be shorter or waived.
If Blocksite has misrepresented its features, used unfair contract terms, or engaged in misleading or deceptive conduct, you have grounds to dispute the charge and request a refund regardless of how long you've subscribed.
Escalation pathway if blocksite refuses
If Blocksite ignores your refund request or claims they cannot help, you can escalate to the Consumers Association of Singapore (CASE) or the Competition and Consumer Commission of Singapore (CCCS). Both organisations can mediate disputes and take enforcement action on your behalf.
Stopee recommends documenting all communication with Blocksite, including dates, emails, and support tickets, before filing a complaint with these authorities. A clear paper trail strengthens your case significantly.
Common mistakes to avoid when cancelling blocksite
Cancellation can feel stressful, especially if you're unsure which platform you subscribed through or worried about losing your data. Stopee has seen countless users make preventable errors, and we want you to avoid them.
Mistake 1: deleting the app instead of cancelling the subscription
Many people assume that removing an app from their phone stops the charges. It does not. Blocksite will continue billing you every month until you cancel through Apple, Google Play, or the web dashboard. Always cancel the subscription first, then delete the app if you wish.
Mistake 2: not checking which platform you used
If you subscribed on iOS but try to cancel on Android, or vice versa, you won't find your subscription. Take 30 seconds to identify your subscription platform before starting the cancellation process. Check your email receipt from your first payment; it will tell you whether Apple, Google, or Blocksite is charging you.
Mistake 3: forgetting to save your block lists before deleting your account
If you've built extensive block lists or schedules within Blocksite, deleting your account erases all of them. If you might resubscribe later, export or screenshot your settings first.
Mistake 4: missing the confirmation email
After you cancel, check your email (including spam folders) for a confirmation message. This email is your proof that cancellation was successful. If you don't receive it within 30 minutes, contact support to verify the cancellation went through.
Cancellation checklist for your peace of mind
Use this checklist to confirm you've completed every step correctly.
| Task | Status | Notes |
|---|---|---|
| Identified your subscription platform (iOS, Android, or web) | ☐ Done | Check your payment receipt if unsure. |
| Accessed the correct cancellation menu (Settings, Play Store, or user.blocksite.co) | ☐ Done | Don't delete the app; use the official platform settings. |
| Clicked Cancel Subscription and confirmed | ☐ Done | This is the critical step-don't skip confirmation. |
| Received and saved the cancellation confirmation email | ☐ Done | This is your proof; keep it for at least 12 months. |
| Verified that you are no longer charged on your next billing date | ☐ Done | Check your bank or payment app 1-2 days after renewal was due. |
| Exported or saved any important block lists (optional) | ☐ Done | Only necessary if you want to preserve your settings. |
Why stopee recommends acting today
Blocksite charges run on your billing anniversary each month or year. If your next renewal is coming up in the next few days, cancelling now prevents an unwanted charge and gives you time to confirm the cancellation went through.
Many Singapore users delay cancellation because they're unsure of the process, but following the steps in this guide takes only five to ten minutes. Stopee has helped thousands of consumers cancel unwanted subscriptions and reclaim charges they didn't authorise, and you deserve the same clarity and support.
The cancellation process is straightforward once you know which platform to use. You hold all the control in this process, and Stopee is here to ensure you cancel with confidence.
Blocksite contact details for singapore customers
Where to reach blocksite for help
If you encounter issues during cancellation, contact Blocksite's support team:
- Support portal: In-app support link or user.blocksite.co/support
- Email: Check the app or website for the support email address
- Company location: Blocksite is registered in Wilmington, Delaware, USA, but maintains global customer support
For formal complaints or escalation regarding refunds or unfair practices, contact the Consumers Association of Singapore (CASE) at case.org.sg or call 6100 0315.
Stopee is committed to helping you understand your cancellation options and consumer rights. If you need further guidance after cancelling Blocksite, return to Stopee to explore other subscription cancellation guides tailored to your situation. Stopee's mission is to ensure you stay in control of your digital life and your finances.