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Cancel Resumemaker.Ai: The Right Way
How to cancel Resumemaker.Ai and protect your account in singapore
Understanding Resumemaker.Ai and why you might want to cancel
Resumemaker.Ai is a subscription-based resume-building platform that uses artificial intelligence to help you create polished, ATS-optimised resumes and cover letters. The service offers templated designs, automated formatting, and job-matching tools, but it is not right for everyone. You might find yourself wanting to cancel if you have already landed your role, prefer to work with a professional resume writer, or simply do not use the advanced features enough to justify the monthly cost.
The good news is that cancelling Resumemaker.Ai is straightforward across all platforms-web, iOS, and Android. At Stopee, we guide you through the entire cancellation process so you avoid surprise charges and understand your rights as a consumer in Singapore.
What Resumemaker.Ai includes
The platform provides AI-powered resume templates, real-time ATS scanning to check how well your resume aligns with job applications, advanced writing and rewriting tools, and the ability to export your work as PDF or Word documents. Higher-tier plans unlock unlimited resume versions, a cover letter builder, job matching features, and a planning tracker with interview reminders. The free tier gives you basic access but limits exports and saved resumes.
Common reasons to cancel
You might cancel because your job search has concluded, your budget has tightened, you prefer manual control over your resume design, or you realised the tool does not match your workflow. Whatever your reason, Stopee helps you exit cleanly without losing important documents or facing unexpected billing.
Resumemaker.Ai pricing in singapore dollars
Here is the current pricing structure so you understand what you are paying for and whether the plan is worth keeping.
| Plan name | Monthly cost (SGD) | Billing cycle | Key features |
|---|---|---|---|
| Free | S$0.00 | Forever | Basic templates, limited ATS scan, 3 credits, no PDF/Word export, 1 saved resume |
| 7-day pass | ≈ S$4.05 | 7 days | Full Pro access, all AI tools, export features |
| Pro monthly | ≈ S$25.65 | Monthly | Unlimited resumes, advanced ATS checks, cover letter builder, job matcher, planner with reminders |
| Pro annual | ≈ S$174.15 | 12 months | All Pro features plus priority email support |
Prices shown in SGD are approximate conversions from USD (1 USD ≈ 1.35 SGD). Your actual charge depends on the exchange rate at the time of billing and your payment method. If you are paying monthly, the total annual cost of Pro is roughly S$307.80; the annual plan saves you money if you intend to stay subscribed for 12 months.
Why stopee recommends cancelling before renewal
The most important timing rule is to cancel before your renewal date. Each platform handles this differently, and missing the deadline by even one day can trigger an unwanted charge.
Key deadlines by platform
If you subscribe through the Apple App Store, you must cancel at least 24 hours before your renewal date; otherwise, Apple will charge you automatically. For Google Play subscriptions, you should cancel before the renewal date to avoid the next charge, though Google's exact cutoff may vary. If you subscribe on the Resumemaker.Ai website directly, cancellation takes effect before your next billing date, but you retain Pro access until that date arrives. Stopee advises marking your renewal date in your phone calendar and setting a reminder 48 hours in advance so you never miss the window.
What you lose immediately versus what you keep
Once you cancel, you lose access to paid features like unlimited exports, advanced ATS analysis, and the job-matching tool. However, you keep your account and saved resumes until your paid period ends. After that date, your account reverts to free-tier status, which means you can still view your resumes but cannot export them or use premium features. This is why exporting your work before cancellation is essential.
How to cancel Resumemaker.Ai on each platform
Follow the steps that match how you subscribed: web, iOS App Store, or Google Play.
Cancel via the Resumemaker.Ai website
- Visit the Resumemaker.Ai website and log in with your email and password.
- Navigate to your account settings or subscription page (usually found in the top-right menu under "Account" or "Settings").
- Locate "Subscription" or "Billing" and find your active plan.
- Click the "Cancel subscription" or "Cancel plan" button next to your current plan.
- Read any final prompts or confirmations and confirm your cancellation.
- You should receive a confirmation email within minutes; save this for your records.
- You retain Pro access until the end of your current billing period; after that date, your account switches to free tier.
Pro tip: Before you cancel, export all your resumes and cover letters as PDF or Word files. Download them to your computer so you have them even after you lose Pro access.
Cancel through the apple app store (iOS)
- Open the Apple App Store app on your iPhone or iPad.
- Tap your profile icon in the top-right corner.
- Select "Subscriptions."
- Find "Resumemaker.Ai" in the list of active subscriptions.
- Tap "Resumemaker.Ai" and then tap "Cancel subscription."
- Choose your reason for cancelling (optional but helpful for the service).
- Confirm the cancellation; you should see a message saying your subscription will end on a specific date.
- Apple will send you a confirmation email.
Warning: You must cancel at least 24 hours before your renewal date to avoid the next charge. If you cancel too late, contact Apple Support immediately to request a refund.
Cancel through google play (Android)
- Open the Google Play Store app on your Android device.
- Tap the menu icon (three horizontal lines) in the top-left corner.
- Select "Subscriptions."
- Tap "Resumemaker.Ai."
- Select "Cancel subscription."
- Follow the prompts to confirm your cancellation.
- Google will send you a confirmation email with your cancellation effective date.
Google Play processes refunds through its own system, not Resumemaker.Ai. You retain Pro access through the end of your paid period, and no charge occurs on your next renewal date.
What happens to your account and data after cancellation
Cancelling feels uncertain because you worry about losing your work; here is exactly what to expect.
Your access during the grace period
After you cancel, you keep your Pro features until your paid billing period ends. This means if you cancel on the 15th of the month but your renewal date is the 1st of next month, you have Pro access for the next 16 days. Use this window to download everything you need. Once the paid period expires, your account automatically downgrades to the free tier.
What happens to your saved resumes
Your saved resumes stay in your account indefinitely, but you cannot download or export them once you lose Pro access. The free tier lets you view and edit one saved resume at a time, but you cannot output it as a PDF or Word file. This is why Stopee emphasizes exporting before your Pro access ends: download every version of every resume you created while you still have paid access.
Pro-only features you lose immediately
After cancellation, you lose advanced ATS analysis (the detailed scan of how applicant-tracking systems will read your resume), the job-matching feature, the cover letter builder, and the interview planner with reminders. You also lose the ability to create unlimited resume versions; the free tier caps you at one. If you ever resubscribe, your old resumes will still be there, but you have no obligation to pay again.
Refunds and your rights as a singapore consumer
Understanding refund policy is crucial because Resumemaker.Ai does not publish a clear, transparent refund guarantee, which puts the burden on you to act quickly.
Resumemaker.Ai's refund policy
The service does not advertise a standard refund window (such as 14 days) for digital subscriptions. This means refunds are handled case-by-case and are not automatic. If you cancel and then request a refund for the same billing period, the outcome depends on whether you have used the service and how responsive the company is to your request.
Refunds through apple and google
If you subscribed via the Apple App Store, Apple controls billing and can issue refunds directly through the App Store. You do not request a refund from Resumemaker.Ai; you request it from Apple. Similarly, Google Play customers must request refunds through Google Play, not through the service itself. Both Apple and Google allow refund requests within a limited window (typically 48 hours for Apple, variable for Google), so act quickly if you believe you were wrongly charged.
Your consumer rights under singapore law
Singapore's Consumer Protection (Fair Trading) Act protects you against unfair contract terms and misleading representations, but it does not automatically grant a 14-day cooling-off period for digital content delivered immediately with your consent. However, if Resumemaker.Ai misrepresented its features or charged you without clear consent, you have grounds to escalate.
Practical steps: If you were charged unfairly, first contact your bank or payment processor to dispute the transaction (chargebacks take 30 to 60 days but often succeed). If the service refuses to refund you, lodge a complaint with CASE (Consumers Association of Singapore) at case.org.sg or call 6100 0315. Include screenshots of your account, email confirmations, and proof of payment. Stopee recommends documenting everything before you cancel so you have evidence if needed.
Common mistakes when cancelling Resumemaker.Ai
Cancelling should be simple, but small oversights cost you money and frustration. Here are the traps that catch most users.
Forgetting to export your resumes before the deadline
The most common mistake is cancelling on the website but forgetting that you lose export access once your paid period ends. You wake up 30 days later realizing you cannot download your resume because you are back on the free tier. Stopee urges you to download every resume as a PDF and Word file the moment you decide to cancel, not the day before your access expires.
Cancelling on the wrong platform
If you subscribed through the Apple App Store, cancelling on the Resumemaker.Ai website will not stop the App Store from charging you. You must cancel through the platform you used to subscribe. Check your bank statement or email confirmation to confirm whether you subscribed via web, App Store, or Google Play, then cancel on that platform only.
Missing the 24-hour deadline for app store cancellations
Apple requires 24 hours notice before renewal. If you cancel on Monday at 6 p.m. and your renewal is Tuesday at 5 p.m., Apple will still charge you. Always cancel at least two days before your renewal date to be safe.
Not keeping your cancellation confirmation email
Your confirmation email is proof that you cancelled. If a charge appears on your bank statement later, you need this email to dispute it. Save all cancellation confirmations from both the service and your payment processor.
Assuming you will remember to cancel before renewal
Do not rely on memory. Set a phone alarm or calendar reminder for 48 hours before your renewal date. Stopee has helped thousands of consumers avoid forgotten cancellations by automating reminders, and you can do the same with your device.
Before you cancel: a practical checklist
Run through this list before you submit your cancellation request to ensure you do not lose anything important.
- Log in to your Resumemaker.Ai account and review all saved resumes and cover letters.
- Download each resume as a PDF file and save it to your computer or cloud storage.
- Download each resume as a Word document so you can edit it later without the tool.
- Export any cover letters you created.
- Note your renewal date and billing platform (web, App Store, or Google Play).
- Set a calendar reminder for 48 hours before renewal.
- Close or minimize any open browser tabs showing your account; do not leave your login session active on shared devices.
- Gather your bank statement or email receipt so you have proof of purchase in case you need to dispute a charge.
- Only after all exports are complete, proceed with the cancellation steps for your platform.
After cancellation: what to do next
Cancelling is not the end of your journey; these final steps protect you and ensure a smooth transition.
Verify your cancellation in writing
Save the confirmation email you receive from Resumemaker.Ai, Apple, or Google. Take a screenshot of the confirmation page if the service does not send an email. Store these files in a dedicated folder on your computer or in your email marked "Cancelled Subscriptions" so you can retrieve them later if needed.
Monitor your bank account
Check your bank or credit card statement 5 to 10 days after your cancellation effective date. If a charge for Resumemaker.Ai appears when it should not, contact your bank immediately to dispute it. Stopee advises keeping a simple spreadsheet of all subscription cancellations and their expected end dates so you can cross-check against your statements.
Reactivate your account if you change your mind
If you cancel and later decide you need Resumemaker.Ai again, you can resubscribe at any time. Your saved resumes will still be there, and you will have immediate access to Pro features once payment is processed. There is no penalty for cancelling and resubscribing.
Your next step: cancel with confidence
Cancelling Resumemaker.Ai takes less than 5 minutes, but planning ahead saves you from surprise charges and lost work. Export your resumes, note your renewal date, cancel on the correct platform, and keep your confirmation email. If you face any difficulty-a charge after cancellation, a missing refund, or a platform that will not let you cancel-Stopee recommends escalating to CASE (Consumers Association of Singapore) with your documentation in hand.
Stopee at stopee.com has helped thousands of consumers cancel subscriptions, recover unwanted charges, and protect their accounts. Whether you are cancelling Resumemaker.Ai or another service, Stopee provides step-by-step guidance, consumer law insights, and real-world advice so you always know your rights. Visit Stopee today to explore cancellation guides for dozens of popular services and empower yourself as a consumer.