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of users feel lost facing cancellation terms
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82%
of consumers underestimate the cost of their automatic withdrawals
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44%
of subscribers have experienced a 'commercial trap' experience
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Cancel Reality Kings: Step-by-Step Guide
How to cancel reality kings and reclaim your streaming privacy
What reality kings is and how you're billed
Reality Kings is a subscription-based adult entertainment platform offering videos and photo content across multiple sub-sites. You access unlimited streaming and downloads for the duration of your active membership.
The way you're billed depends entirely on where you signed up. You might pay directly through Reality Kings' website, or through Apple App Store (iOS), Google Play (Android), or other third-party platforms. Each billing method has its own cancellation process, and this matters-many people cancel in the wrong place and waste weeks wondering why they're still charged.
Billing sources and how they affect cancellation
If you subscribed via Reality Kings' website directly, you cancel on their platform. If you used an app store, you cancel with Apple or Google, not Reality Kings. This distinction is critical because Reality Kings has no authority to cancel app store subscriptions-Apple and Google control those. At Stopee, we've seen thousands of subscribers frustrated because they cancelled in one place but the charges continued from another.
Understanding your south african consumer protections
In South Africa, the Consumer Protection Act 68 of 2008 gives you rights against unfair contract terms and misleading billing practices. You have the right to clear information about cancellation terms before you pay. If Reality Kings charges you after you've cancelled, or makes it deliberately difficult to cancel, you can lodge a complaint with the National Consumer Commission (NCC). Stopee always recommends documenting every cancellation step-screenshots, confirmation emails, dates-because these records protect you if a dispute arises.
Why you might want to cancel reality kings
Cancellation reasons are personal and valid. You might be cutting streaming costs, reassessing your entertainment budget, or simply moving on to other platforms.
Common reasons south africans cancel
- Cost control: Subscriptions add up fast, especially when converted from USD to ZAR.
- Privacy concerns: You may prefer not to maintain an active account with stored payment details.
- Switching providers: Another platform better suits your needs.
- Unused service: You signed up but haven't logged in regularly.
- Unexpected charges: You thought you'd cancelled but were still billed.
Whatever your reason, Stopee is here to walk you through cancellation step-by-step so you don't get stuck paying for a service you don't use.
How to cancel reality kings on the website
If you signed up directly on realitykings.com, you cancel on their website. This is usually the fastest method.
Step-by-step cancellation via their website
- Log in to your Reality Kings account at realitykings.com using your email and password.
- If you've forgotten your password, use the "Forgot Password" link on the login page.
- Navigate to Account Settings or the Billing section (exact labels vary, but look for "My Account," "Profile," or "Subscription" in the top navigation or user menu).
- You may also find a "Support" or "Help" link that leads to billing options.
- Locate your subscription or VIP status and select the "Cancel" or "Stop Auto-Renewal" button.
- Do not confuse this with "Pause" or "Temporary Deactivation"-click the option that explicitly stops future charges.
- Confirm your cancellation when prompted. The site should display a confirmation message.
- Pro tip: Screenshot this confirmation immediately-it's your proof of cancellation.
- Check your email for a confirmation message from Reality Kings. Keep this email.
- If you don't receive an email within 24 hours, assume the cancellation did not process and try again, or contact their support team.
- Verify that no further charges appear in your bank or payment card statement after your current billing cycle ends.
- Mark your calendar for the end of your paid period so you can check.
What to do if the website cancellation button is hidden
Some services deliberately bury the cancellation option. If you cannot find it after checking Account Settings, Billing, and Subscriptions, contact Reality Kings' support team directly. Stopee recommends sending an email to their support address requesting manual cancellation. Include your account email, username, and request that they confirm cancellation in writing. This creates a paper trail if disputes arise later.
How to cancel reality kings on mobile apps
If you subscribed through Apple App Store or Google Play, you must cancel through those platforms-Reality Kings cannot do it for you.
Cancelling on iOS (Apple app store)
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select "Subscriptions" (sometimes labelled "Media & Purchases").
- Find "Reality Kings" in the list of active subscriptions.
- Tap it and select "Cancel Subscription."
- Apple may show you retention offers (discounts to keep you); decline these if you want to cancel fully.
- Confirm the cancellation.
- Pro tip: Take a screenshot showing "Subscription Expires [date]" - this proves cancellation to Apple.
Warning: Deleting the Reality Kings app does not cancel your subscription. You must cancel via Settings as shown above.
Cancelling on android (Google play)
- Open the Google Play Store app on your Android device, or visit play.google.com on your browser.
- Tap your profile icon in the top right corner.
- Select "Payments and subscriptions" or "Manage subscriptions."
- Choose "Subscriptions."
- Find and tap "Reality Kings."
- Select "Cancel subscription."
- Google Play may also offer you a discount to continue; ignore this if you want to cancel.
- Confirm the cancellation.
- Pro tip: Screenshot the confirmation page showing your subscription status as "Cancelled."
Warning: If you signed up for a free trial through an app store, you must cancel before the trial period ends, or you will be charged. Mark the trial end date in your calendar as a reminder.
Postal cancellation (where available)
Some regions, including South Africa, allow cancellation by registered post. This method is slower but creates a formal written record.
How to cancel by post
- Write a cancellation letter on plain paper or your letter head. Include:
- Your full name.
- Your email address associated with the account.
- Your Reality Kings account username (if you know it).
- A clear statement: "I request cancellation of my Reality Kings subscription effective immediately."
- Your signature and the date.
- Address the letter to:
- MG Premium Ltd. (the parent company), marked "Attn: Cancellations," at their registered address: 12378 SW 82 Ave, Miami, FL 33156, USA (or 1 Kings Way, Miami Gardens, FL, USA-check their website for the current mailing address).
- Send the letter via registered post and request a delivery confirmation receipt.
- Keep the receipt and a copy of your letter. This is your proof.
- Allow 10-14 business days for processing. Post to the USA can take 2-3 weeks.
- Pro tip: Send the letter while you still have active billing; if they ignore it, you have evidence you attempted cancellation and can dispute the charge with your bank.
Warning: Postal cancellation is slow and often unreliable across international mail. Only use this method if website or app store cancellation is truly unavailable.
What happens after you cancel
Cancellation is not immediate. You've stopped future renewals, but your paid access continues until the end of your current billing period.
Your access and billing timeline
If you cancel on the 15th of a month and your subscription renews on the 20th, you retain full access until the 20th. On the 21st, your access stops. You will not be charged again. This grace period is by design-you've paid for access through a specific date, and the service honour that.
However, if you cancel mid-cycle expecting an immediate access cut-off, you may be confused. Stopee always reminds users to check their confirmation email for the exact "Expires On" date so you know when access ends.
Account data and deletion
Cancelling your subscription does not delete your account. Your username, email, payment history, and profile remain in Reality Kings' system unless you request deletion. If you want your personal data removed, contact their support team and explicitly request "account deletion." Follow their procedures and ask for written confirmation. Under South African privacy principles, you have the right to request erasure of your personal data (subject to legal record-keeping obligations).
Refund policy and your rights
Reality Kings' standard terms state that subscription fees are non-refundable once charged. Cancellation stops future renewals but does not recover money already paid for the current cycle.
When you cannot get a refund
If you cancel mid-cycle, you forfeit access to the remainder of that period. Reality Kings will not issue a partial refund. This is their stated policy, and it applies to direct website subscriptions. However, this does not mean you have no recourse if charges are unfair or unauthorised.
When you might qualify for a refund
- Unauthorised charges: If someone charged your account without your permission, dispute it immediately with your bank or payment processor. Under South African banking regulations, you have the right to reverse fraudulent charges.
- App Store or Google Play purchases: If you subscribed via Apple or Google, request a refund through their platforms, not Reality Kings. Apple allows refunds within 45 days in most cases; Google Play has a similar window. Stopee recommends acting quickly because refund windows close fast.
- Misleading billing: If Reality Kings charged you without clear consent or made it impossible to find the cancellation button (a "dark pattern"), you may dispute this as unfair contract practice under the Consumer Protection Act. Contact the National Consumer Commission with evidence.
- Technical failures: If the cancellation button failed or your cancellation was not processed despite your efforts, reach out to their support team with screenshots. Some businesses will issue a one-time courtesy refund if you can prove the fault was theirs.
Disputing charges with your bank
If Reality Kings continues to charge you after you've cancelled, or if charges appear unauthorised, dispute them with your bank or credit card issuer immediately. Provide your cancellation evidence (screenshots, confirmation emails, postal receipts). Your bank will investigate and may reverse the charges while they do. This is your strongest lever if Reality Kings refuses to cooperate.
Reality kings pricing and what you're paying
Below are approximate prices in South African Rand. Actual charges vary by region, currency conversion rates, and applicable taxes. Always confirm the final amount before you complete payment.
| Plan | Price (approx. ZAR) | Renewal period | Monthly equivalent | Best for |
|---|---|---|---|---|
| Monthly | approx. R486 | Every 30 days | R486 | Testing the service |
| Quarterly | approx. R971 | Every 90 days | R324 | Best value |
| Annual | approx. R3,242 | Every 365 days | R270 | Committed users only |
These conversions use approximate USD to ZAR rates and may not reflect your exact charge due to payment processor margins, VAT, or regional pricing adjustments. Check your bank statement to confirm what you actually paid.
Common cancellation mistakes and how to avoid them
Many people cancel in the wrong place or miss a step, then feel shocked when charges continue. This frustration is understandable-the whole point of cancelling is to stop paying. Let's protect you from the five most common traps.
Mistake 1: cancelling the app instead of the subscription
Deleting the Reality Kings app from your phone does absolutely nothing to your subscription. The app and the subscription are separate. You can delete the app and still be charged every month because your payment method is linked to your account, not the app. Always cancel the subscription first (via Account Settings on their website or through your app store settings), then delete the app if you wish.
Mistake 2: assuming a failed payment means cancellation
If a charge fails (e.g., your card expired or was reported stolen), Reality Kings does not automatically cancel your subscription. They typically retry the charge, and if it fails repeatedly, they may deactivate your account-but this is not guaranteed. Always confirm cancellation actively; never assume a payment failure handled it for you.
Mistake 3: not taking screenshots of confirmation
If you cancel and do not screenshot the confirmation page or confirmation email, you have no proof. If Reality Kings charges you again and claims you never cancelled, you're in a weak position. Stopee always advises capturing at least three pieces of evidence: the webpage confirmation, the email confirmation, and a note of the date and time you cancelled.
Mistake 4: cancelling on one platform when you subscribed on another
This is the most common trap. You subscribe via Google Play, but you try to cancel on realitykings.com's website. The website cancellation does nothing because Reality Kings doesn't control Google Play subscriptions. You must cancel where you subscribed. Check your original confirmation email or bank statement to see which platform was charged.
Mistake 5: ignoring your renewal date
If you cancel on day 10 of a 30-day cycle, you still have 20 days of paid access. Many people forget this and assume they've lost access immediately, then panic and try to reactivate. Know your renewal date. Set a calendar reminder for the day after your paid period ends. This way you can verify no new charge appears.
Your consumer rights and escalation options
South Africa's Consumer Protection Act protects you against unfair contract terms, misleading advertising, and unreasonable cancellation barriers. If Reality Kings makes cancellation deliberately difficult or continues charging after you've cancelled, you have formal recourse.
What you can do if reality kings refuses to cancel
- Document everything: cancellation attempts, screenshots, emails, dates, amounts charged.
- Contact Reality Kings' support team one more time in writing, requesting written confirmation of cancellation. Use email (creates a record).
- If they ignore you, dispute the charge with your bank within 60 days. Provide all your documentation. Your bank will investigate.
- If the bank does not resolve it, lodge a formal complaint with the National Consumer Commission (NCC) at complaints.ncc.org.za. Include your evidence.
- As a last resort, consult a consumer rights attorney if the amount is significant. Many offer free initial consultations.
Stopee has guided users through each of these steps, and many have recovered unauthorised charges. The key is evidence and persistence. Companies often hope you'll give up; don't.
Pricing and cancellation comparison
Below is a quick reference to help you decide when to cancel and what you'll actually pay for each option.
| Scenario | Your cost (approx.) | Cancellation deadline | Access retained |
|---|---|---|---|
| Monthly plan, cancel before first renewal | R486 (one month only) | Within 30 days of signup | First 30 days |
| Quarterly plan, cancel early | R971 (full quarter) | Within 90 days of signup | Full 90 days (non-refundable) |
| Annual plan, cancel within 6 months | R3,242 (full year) | Within 365 days of signup | Full 365 days (non-refundable) |
The key insight: longer plans are cheaper per month but lock you in. If you're unsure whether you'll use Reality Kings, start with the monthly option. Once you cancel, you keep access for the rest of your paid period-there is no refund for unused days.
Cancellation checklist
Use this checklist to ensure you've cancelled correctly and won't be surprised by future charges.
- Identified where you subscribed (realitykings.com, Apple App Store, Google Play, or other).
- Cancelled on that platform only (not elsewhere).
- Received a cancellation confirmation (via email or on-screen).
- Took screenshots of the confirmation.
- Noted the access expiration date from the confirmation.
- Checked my bank statement or payment method after the expiration date to confirm no new charge appeared.
- If a charge did appear, disputed it with my bank or payment processor within 60 days.
- Saved all evidence (emails, screenshots, bank statements) for at least 12 months.
Contact details for reality kings cancellation
If you need to contact Reality Kings to verify cancellation or request manual cancellation, use these addresses:
Mailing address for cancellation requests
MG Premium Ltd.
Attn: Cancellations
12378 SW 82 Ave
Miami, FL 33156
USA
Or alternatively:
1 Kings Way
Miami Gardens, FL
USA
Send correspondence via registered post and keep proof of delivery.
Escalation in south africa
If Reality Kings refuses to honour your cancellation or continues to charge you:
National Consumer Commission (NCC)
Complaints portal: complaints.ncc.org.za
Phone: 0861 662 736 (toll-free)
Email: complaints@ncc.org.za
Lodge a formal complaint with the NCC if you believe Reality Kings has violated your consumer rights under the Consumer Protection Act 68 of 2008.
Final thoughts: you're in control
Cancelling Reality Kings should take minutes, not hours. If it doesn't, that's a red flag-and you now know how to push back. Whether you're cancelling because you've found another platform, tightened your budget, or simply want your privacy back, your decision is valid. Stopee has helped thousands of South African consumers cancel subscriptions cleanly and confidently, and this guide gives you every tool you need. Document your steps, stay calm, and remember: companies rely on inertia. Once you've cancelled, follow up to make sure the charges actually stop. That final verification is the difference between a smooth cancellation and a frustrating dispute.
Need more help cancelling other subscriptions? Stopee.com has detailed guides for hundreds of services. And if Reality Kings gives you trouble, Stopee's community of consumer advocates is here to share what worked for them. Cancelling should empower you, not stress you. You've got this.