Manage Faceapp

How to cancel FaceApp PRO in UAE: step-by-step guide and your rights

What FaceApp is and why you might want to cancel

FaceApp is a mobile app that uses artificial intelligence to edit your photos with filters like aging effects, hairstyle changes, and makeup simulation. The app works on a freemium model-you can use basic features for free, but FaceApp PRO unlocks the full library of filters and removes watermarks from your edited images. If you've subscribed to PRO and no longer need it, you're in the right place. Stopee is here to help you cancel quickly and protect your rights as a consumer in the United Arab Emirates.

How FaceApp pricing works

FaceApp PRO charges you through your device's app store-either Apple App Store or Google Play Store. The subscription renews automatically unless you cancel it. In the UAE, exact AED pricing varies by store and changes regularly, so always check your device's app store for current rates before purchasing.

Why people cancel FaceApp

You might cancel because you've finished editing your photos, you're not using the filters enough to justify the cost, or you've found an alternative app. Whatever your reason, cancelling is straightforward-and Stopee is here to make sure you do it correctly without losing access during your paid period.

Your consumer rights in the UAE

The UAE protects you as a consumer through federal law and local regulations. Understanding these rights means you can cancel confidently and know exactly what happens after you do.

Protection under UAE consumer law

The UAE Consumer Protection Law gives you the right to clear information about any subscription before you buy it. FaceApp must disclose the price, auto-renewal terms, and cancellation process in a way you can understand. If you cancel within 14 days of subscribing and have not used the service significantly, you may be entitled to a refund-though app store policies often override this. The UAE General Authority for Consumer Protection (GACP) enforces these rules. If FaceApp or the app store refuses a legitimate refund request, you can escalate to the GACP at the official consumer authority website.

Your right to cancel anytime

You have the absolute right to cancel your subscription at any time. FaceApp cannot force you to stay subscribed. However, you will remain charged until the end of your current billing period-this is standard across all subscription services. After cancellation, auto-renewal stops and you won't be billed again unless you manually re-subscribe.

How to cancel FaceApp: method by method

Cancellation depends on which device you use and where you bought the subscription. The method is always simple, and Stopee recommends you choose the one that matches your device.

Cancel FaceApp on iPhone or iPad (iOS)

If you subscribe through Apple App Store, you cancel through your Apple account settings-not through FaceApp itself. Apple handles all subscription changes.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
   • If you don't see your name, you're not signed in-sign in first using your Apple ID.
3. Tap Subscriptions or Media and Purchases, then Subscriptions again.
4. Find FaceApp in the list and tap it.
   • If you don't see FaceApp here, it may have been purchased on a different Apple ID or device-check other devices or accounts.
5. Tap Cancel Subscription or Edit Subscription, then choose Cancel.
   • Apple will show you the cancellation date-this is when your access ends. You keep using FaceApp PRO until that date.
6. Confirm your cancellation.
   • You'll receive an email confirmation from Apple within minutes.

Pro tip: Apple sometimes offers a discount to keep you subscribed-you can choose to accept or decline. If you decline and still want to cancel, proceed with the cancellation.

Cancel FaceApp on android (Google play)

Android users cancel through Google Play Store, where the subscription is managed. Like iOS, you don't cancel inside FaceApp-you cancel at the store level.

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap your profile icon in the top right corner.
   • If you don't see the icon, ensure you're signed into your Google account.
3. Tap Payments and subscriptions, then Subscriptions.
   • This shows every active subscription linked to your Google account.
4. Find FaceApp in the list and tap it.
5. Tap Cancel subscription.
   • Google will ask why you're cancelling-this is optional feedback, but answering helps them improve.
6. Review the cancellation date and confirm.
   • Your PRO access ends on that date; you keep access until then.

Pro tip: Google Play sometimes shows a "Keep" option with a limited-time discount. You can ignore this and proceed with cancellation if you've decided to stop.

Cancel via FaceApp settings (if purchase method is unclear)

If you're unsure whether you subscribed through Apple or Google, or if you have trouble finding the subscription, try cancelling inside the FaceApp app itself.

1. Open the FaceApp app on your phone.
2. Tap the menu icon (three lines or dots) in the bottom right or top left-this varies by app version.
   • Look for a "Settings" or "Profile" section.
3. Look for Subscriptions, Manage Subscription, or Premium.
   • If you see this, tap it-it may show a direct link to cancel through your device's app store.
4. If you see a Manage or Cancel button, tap it and follow the prompts.
   • This usually redirects you to Apple App Store or Google Play, where you complete cancellation.

Warning: Not all versions of FaceApp show subscription management inside the app. If you can't find it, use the iOS or Android method above instead-this is more reliable.

Cancel by contacting FaceApp support (last resort)

If you've tried the methods above and can't cancel, or if you believe you were charged in error, email FaceApp directly. This is slower but documents your request.

1. Visit https://www.faceapp.com/ and look for a "Contact us" or "Support" link.
   • Usually found at the bottom of the page.
2. Send an email to their support address with the subject line: "Subscription cancellation request".
3. In your email, include:
   • Your FaceApp account email address
   • The device you use (iPhone, Android, etc.)
   • The date your subscription started or most recent charge date
   • Your request to cancel immediately and your reason (optional but helpful)
4. Wait for a reply-FaceApp support typically responds within 3-5 business days.
5. If they ask you to cancel through the app store instead, follow the iOS or Android steps above.
   • They legally cannot cancel on your behalf; they can only instruct you how.

Pro tip: Keep your email confirmation. If you're charged again after cancellation, this proof helps when disputing the charge with Apple or Google.

What happens after you cancel

Cancellation isn't instant, but it's predictable. Here's exactly what to expect in the days and weeks after you submit your cancellation request.

Your access during the cancellation period

When you cancel, your subscription remains active until the end of your current billing period. If you paid for a monthly subscription that renews on the 15th, and you cancel on the 8th, you keep all PRO features until the 15th. After that date, your access drops to the free tier, and all PRO features are locked. You do not receive a refund for the unused portion of your subscription-this is standard across app stores worldwide.

What happens to your photos and account

Cancelling your subscription does not delete your FaceApp account or any photos you've edited. Your photos remain stored in the app and your account stays active. If you want to delete your account and all associated data permanently, you must request this separately through the app or by emailing FaceApp support. Account deletion is different from subscription cancellation, so don't confuse the two.

Auto-renewal after cancellation

After you cancel, auto-renewal is turned off. You will not be charged again unless you manually re-subscribe through the same app store account. If you see a charge from FaceApp after your cancellation date, this is usually an error-contact the app store's support immediately and dispute the charge.

Refunds: what you can and cannot claim

Refunds for app subscriptions are complex because Apple and Google handle them, not FaceApp. Understanding the rules means you know whether you have a legitimate claim.

When you might get a refund

App stores sometimes refund subscriptions if you meet these conditions:

• You cancelled within 14 days of the initial purchase and have barely used the service (UAE consumer law supports this).
• You were charged twice for the same subscription by mistake.
• The app has a critical technical fault that prevents you from using FaceApp PRO features you paid for.
• A child made the purchase without your permission (parental controls failed).

When you won't get a refund

Refunds are typically denied if you cancelled after 14 days, used the service regularly, or simply changed your mind. Subscription services are not like physical goods-once you have access, you've "used" the product. App stores rarely refund simply because you decided the app wasn't for you.

How to request a refund

Request refunds through the app store where you bought the subscription, not through FaceApp.

1. For Apple (iOS): Go to Apple's subscription support page, tap "Report an issue," select the FaceApp charge, and explain why you want a refund. Be specific: "I cancelled within 14 days and barely used the app" is stronger than "I don't want it."
2. For Google (Android): Open Google Play, tap your profile icon, go to "Manage subscriptions," find FaceApp, and look for a "Help and feedback" or "Refund" option. If you don't see it, visit Google Play's official refund guide.
3. Keep your order ID and purchase date handy-both stores ask for this information.
4. Expect a decision within 5-10 business days. Apple and Google will email you the outcome.

Pro tip: If the app store refuses your refund, you can escalate to the UAE General Authority for Consumer Protection with proof of your purchase and refund denial. Stopee recommends keeping all confirmation emails and screenshots for this reason.

Common mistakes when cancelling FaceApp

Cancelling seems simple, but many people make small errors that cause confusion or unwanted charges. Here's what to avoid.

Mistaking uninstall for cancellation

Deleting the FaceApp app from your phone does not cancel your subscription. Your subscription remains active in the app store and you'll still be charged. Always cancel through the app store first, then delete the app if you want. Stopee has seen this mistake countless times-uninstalling is the fastest way to forget about a subscription and get charged unexpectedly.

Not checking your cancellation confirmation

After you cancel, your device should show a confirmation screen with the cancellation date. Write down this date. If you're charged after this date, you have proof it was an error. Many people skip this step and later can't remember when they cancelled.

Cancelling on the wrong device or account

If you have multiple Apple IDs or Google accounts, or if you use both iPhone and Android, ensure you cancel on the correct account. Check which account is linked to FaceApp on the device you use. If you subscribed on a work email but your personal email is now the primary account, you might cancel the wrong subscription.

Waiting until the last day of your billing period

It's best to cancel at least a few days before your subscription renews. If you cancel on the exact renewal day, there's a small chance the system processes the charge before your cancellation takes effect. Cancel early and you avoid this risk entirely.

Cancellation checklist: before, during and after

Use this checklist to ensure you've cancelled correctly and won't be charged unexpectedly.

Why stopee is your partner in cancellation

Subscriptions are designed to stay active-companies profit when you forget to cancel or don't know how. Stopee exists to flip that power back to you. Our guides break down every cancellation method with real step-by-step instructions, consumer law context, and warnings about common traps. Whether you're cancelling FaceApp, a streaming service, or a fitness app, Stopee has helped thousands of consumers cancel subscriptions confidently and protect themselves from unexpected charges.

You deserve to know exactly how to cancel, what happens next, and what rights you have. Stopee's mission is to make that process transparent and simple-no confusing jargon, no hidden steps, just clear advice. Visit Stopee.com for guides to cancelling dozens of popular services in the UAE and beyond.

Final summary: your next steps

You now know how to cancel FaceApp, what your consumer rights are in the UAE, and what to expect after you cancel. Here's the path forward:

1. Choose your cancellation method based on your device (iPhone, Android, or email).
2. Follow the step-by-step instructions above without skipping steps.
3. Take a screenshot of your cancellation confirmation and note the access end date.
4. Check your email for confirmation from Apple or Google.
5. If you're charged after the cancellation date, contact the app store and file a refund request-reference your original cancellation confirmation.
6. If the store refuses, escalate to the UAE General Authority for Consumer Protection with your proof.

Cancelling FaceApp is final-you cannot undo it once confirmed. If you think you might want the app again later, just remember that you can always re-subscribe using the same process. Until then, your account and photos remain safe, and no charges will appear after your access ends. Stopee recommends keeping your cancellation confirmation email and screenshot for at least six months, just in case you need to prove the cancellation to your bank or the app store later. For more guides and tips on managing subscriptions safely, visit Stopee.com today.