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Cancel Loopmasters: The Right Way

How to cancel your loopcloud subscription and claim your refund

Understanding loopcloud and why you might want to cancel

Loopcloud is Loopmasters' subscription service that gives you access to a vast library of royalty-free samples, cloud storage and digital audio workstation (DAW) integration tools. You pay a monthly or annual fee and receive a monthly points allowance to spend downloading samples from their marketplace. The service operates on a points-based model, which means you own the samples you download but your points reset or expire based on your subscription status.

You might want to cancel if you've finished a project, found a competing service that suits your workflow better, or simply want to pause your subscription while you work with samples you've already downloaded. Whatever your reason, Stopee understands that cancellation should be straightforward, and we're here to guide you through every step so you reclaim control of your subscription.

What loopcloud offers across three subscription tiers

Loopcloud structures its subscription into three plans, each with different monthly point allowances, cloud storage limits and annual pricing incentives. The table below shows approximate Australian dollar pricing converted from the published US dollar rates. Keep in mind that your actual billing statement may vary slightly depending on your card issuer's exchange margin.

Plan Monthly cost (AUD) Annual cost (AUD) Monthly points Storage
Artist A$11.99 approx A$71.99 approx (first year) 500 points 5 GB
Studio A$17.99 approx A$107.99 approx (first year) 1000 points 25 GB
Professional A$32.99 approx A$197.99 approx (first year) 2500 points 100 GB

Annual plans often feature promotional discounts on your first year, so if you're cancelling an annual subscription within the cooling-off period, you may be entitled to a full refund of that discounted rate. Stopee recommends checking your account dashboard to see which plan you're currently on and when your billing cycle renews.

Why consumers cancel loopcloud

Users report cancelling for several common reasons: they've completed their music production project and no longer need samples, they've accumulated a backlog of sounds to work with and want to pause, or they prefer an alternative platform. Others cancel because they're uncertain about unused points forfeiture at subscription end. Understanding your own reason helps you decide whether to cancel permanently or simply pause until you need samples again.

FAQ

Upon cancellation, unused points may be forfeited. It's important to verify your plan's specific terms regarding points and credits.

Refund eligibility depends on the service provided. If you have already started using the service, you may not be entitled to a refund.

Subscriptions automatically renew at the selected frequency unless cancelled before the renewal date. Be mindful of your billing cycle.

Yes, there is a cooling-off period, but it waives once you start downloading digital content. Be aware of this before cancellation.

You can cancel your subscription in writing, either via email or registered post, ensuring you do so before the renewal date.

This letter is also available in other countries