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Cancel Madmuscles: Step-by-Step Guide
How to cancel madmuscles and understand your rights in canada
What is madmuscles and why you might need to cancel
Madmuscles is a fitness app that delivers personalized workout plans, meal guidance, and progress-tracking tools to help you reach your health goals. The service offers flexibility through multiple subscription options-monthly, quarterly, six-month, annual, and lifetime plans-plus standalone or bundled meal plans. You can subscribe directly through the Madmuscles website or via in-app purchases on Apple App Store and Google Play Store.
If you've decided Madmuscles isn't the right fit for your lifestyle, budget, or fitness needs, cancelling should be straightforward. At Stopee, we've helped thousands of Canadians navigate subscription cancellations with confidence, and we're here to guide you through every step of the Madmuscles process.
Why people cancel madmuscles
Common reasons include changing fitness priorities, budget constraints, lack of progress, or discovering a competing app that better suits your routine. Whatever your reason, you have the right to cancel without penalty-as long as you follow the correct procedure for your subscription platform. Stopping a subscription you don't use is one of the smartest financial decisions you can make, and Stopee is committed to making that process transparent and painless.
The cancellation landscape in canada
Canadian consumer protection law requires digital service providers to offer clear, understandable cancellation processes. You should never be locked into a subscription through confusing terms or hidden barriers. Under the Competition Act and provincial consumer protection regulations, companies must disclose renewal terms upfront and must not use dark patterns to prevent cancellation. If Madmuscles has been unclear about cancellation, or if you've encountered barriers, you have legal recourse.
Madmuscles pricing and plan options
Understanding your plan type is essential because cancellation method depends on where you purchased.
| Plan | Price (CAD) | Duration | Features |
|---|---|---|---|
| 1 Month | $24.99 | Monthly | Full app access |
| 3 Months | $49.99 | Quarterly | Full app access with savings |
| 6 Months | $79.99 | Six months | Full app access |
| 1 Year | $79.99 | Annual | Full app access, best annual value |
| Lifetime | $149.99 | One-time payment | Full app access, no renewal |
If you hold a lifetime plan, you have no subscription to cancel-you own perpetual access. If you purchased monthly, quarterly, six-month, or annual plans, read the sections below to locate your platform and follow the correct cancellation method. Stopee emphasizes that the platform where you purchased determines how you cancel, not the app itself.
How to cancel madmuscles on the website
If you subscribed directly through the official Madmuscles website, use the website cancellation method.
- Log in to your Madmuscles account using your email and password.
- Visit the website and click "Log In" at the top right.
- Enter your credentials and select "Sign In."
- Navigate to your account settings.
- Click on your profile icon or username in the top-right corner.
- Select "My Account" from the dropdown menu.
- Access your subscription details.
- Look for "My Subscription" or "Support" section.
- Locate and click "Cancel Subscription" or "Cancel Renewal."
- Provide a reason for cancellation (optional but often required).
- The app will ask why you're cancelling-select the reason that best describes your situation.
- You may add additional comments if you wish.
- Confirm the cancellation.
- Review the final confirmation screen and click "Confirm Cancellation."
- You will receive a confirmation email-save this for your records.
- Verify auto-renewal is disabled.
- Return to your account settings and confirm that auto-renewal shows as "Off" or "Disabled."
- Take a screenshot as proof of cancellation.
Warning: You must cancel at least 24 hours before your next billing date to avoid being charged for the renewal period. If your billing date is tomorrow, cancelling today may not prevent the next charge-contact Madmuscles support immediately if you're at risk of an unwanted renewal.
Pro tip: Deleting the Madmuscles app or turning off notifications will not cancel your subscription. The only way to stop recurring charges is through the account cancellation process on the website or your payment platform.
How to cancel madmuscles purchased on apple app store
Subscriptions bought through Apple cannot be cancelled within the Madmuscles app itself-you must use your Apple ID account settings.
- Open the Settings app on your iPhone or iPad.
- Tap the grey gear icon on your home screen.
- Tap your name at the top of the Settings menu.
- This shows your Apple ID profile.
- Select "Subscriptions."
- You will see a list of all active subscriptions linked to your Apple ID.
- Find Madmuscles in the subscription list.
- Tap "Madmuscles" to open its subscription details.
- Tap "Edit Subscription" or the edit icon.
- On some iOS versions, this may appear as a pencil icon or "Manage Subscription."
- Select "Turn Off Auto-Renewal."
- Apple will ask you to confirm-tap "Confirm" or "Turn Off."
- Your subscription will remain active until the current billing period ends, then it will not renew.
- Confirm the change has taken effect.
- Return to the Madmuscles subscription details and verify the status now shows "Expires on [date]" rather than "Renews on [date]."
Warning: You must turn off auto-renewal at least 24 hours before the end of your free trial or current billing period. If you wait until the day your subscription renews, Apple may have already processed the charge.
Stopee recommends setting a phone reminder 2 days before your renewal date so you never forget this deadline.
How to cancel madmuscles purchased on google play store
Like Apple subscriptions, Google Play subscriptions must be managed through your Google Play account, not inside the Madmuscles app.
- Open the Google Play Store app on your Android device.
- Look for the coloured play button icon.
- Tap your profile icon in the top-right corner.
- This is usually a circular image or initial.
- Select "Payments and subscriptions."
- You may need to select "Manage purchases" first, then "Subscriptions."
- Tap "Subscriptions" to view all active subscriptions.
- All services you subscribe to through Google Play will appear here.
- Find Madmuscles and tap it.
- You will see your subscription status and renewal date.
- Tap "Cancel subscription."
- Google will ask you to confirm and may offer retention incentives-decline if you want to proceed.
- Confirm the cancellation.
- You will receive a confirmation message and email from Google Play.
- Your access continues until the end of the current billing cycle.
Pro tip: Google Play sometimes offers a brief discount or extension to prevent cancellation. If you're genuinely unwilling to pay the full price going forward, you can mention this and negotiate. However, if you've already decided to cancel, decline these offers and proceed with the cancellation.
What happens after you cancel madmuscles
Cancelling can feel uncertain, so here's exactly what to expect in the days and weeks that follow.
Access and billing after cancellation
Once you successfully turn off auto-renewal on the correct platform (website, Apple, or Google Play), no further recurring charges will be billed. You retain full access to the Madmuscles app and all its features until the end of your current paid period. On the day after your billing period ends, your access will be restricted-you will no longer be able to unlock new workouts, meal plans, or premium features, though your account data will remain stored.
Your progress, saved workouts, and personal information are not automatically deleted when you cancel. If you want to remove your account and personal data entirely, you must actively delete your account through Madmuscles' account settings or by contacting support.
Confirming your cancellation
After cancelling, check your email for a confirmation message from either Madmuscles, Apple, or Google Play (depending on your platform). If you don't receive confirmation within 24 hours, log back into your account settings and verify that auto-renewal is disabled. Take a screenshot of the confirmation page-this will be your proof of cancellation if a dispute arises later.
Stopee advises you to set a calendar reminder for the day your access expires so you're not surprised when the app stops working.
Can you get a refund from madmuscles
Refund eligibility depends on where you purchased and how long you've used the service.
Refunds for purchases through the madmuscles website
If you subscribed directly on the Madmuscles website and the company offered a money-back guarantee at checkout, you may request a refund by emailing Madmuscles support within 30 days of purchase. However, you must have used your subscription for at least 14 consecutive days within that 30-day window to qualify. Refunds are not available for general dissatisfaction ("I didn't like it") unless the service explicitly guaranteed your satisfaction.
To request a website refund, email Madmuscles support with your order number, purchase date, and a clear explanation of why you believe you qualify. Keep copies of all correspondence.
Refunds for apple app store and google play purchases
Refunds for subscriptions purchased through Apple or Google Play are not handled by Madmuscles-they are handled by Apple and Google respectively. You must request a refund directly from the platform where you paid.
Apple refunds: Open Settings > [Your Name] > Subscriptions > Madmuscles > Report a Problem > [select reason]. Apple typically processes requests within 3 to 5 business days.
Google Play refunds: Open Google Play Store > Payments and subscriptions > Subscriptions > Madmuscles > tap the three dots > Report a problem > Submit. Google processes requests within 3 to 7 business days.
Pro tip: If you're denied a refund by Apple or Google and believe the charge was unauthorized or the service was not as advertised, contact your bank or credit card issuer to file a chargeback. You have the right to dispute charges under Canadian consumer protection law, and financial institutions take digital subscription disputes seriously.
Your consumer rights in canada
Canadian law gives you powerful protections when cancelling digital subscriptions.
Automatic renewal rules
Under the Competition Act and provincial consumer protection legislation (including Ontario's Consumer Protection Act, British Columbia's Business Practices and Consumer Protection Act, and Quebec's Consumer Protection Act), companies must disclose all automatic renewal terms clearly and obtain affirmative consent before charging you. This means Madmuscles cannot hide renewal terms in fine print or use dark patterns to prevent cancellation.
If Madmuscles failed to clearly disclose renewal terms at the point of purchase, or if cancellation was intentionally difficult to find, you have grounds to dispute charges and demand a refund through your provincial consumer protection authority.
Your right to cancel without penalty
You have the absolute right to cancel any digital subscription without penalty, and the company must provide a cancellation process that is equally easy to find as the sign-up process. If you feel Madmuscles has violated this principle-for example, by hiding the cancellation option or refusing to process a valid cancellation request-you can escalate to your provincial consumer protection regulator.
Escalation contacts by province
If Madmuscles ignores your cancellation request or refuses to stop billing you, contact your provincial regulator:
- Ontario: Ontario Ministry of Consumer Affairs, 1-800-889-9768 or www.ontario.ca/consumerprotection
- British Columbia: Consumer Protection BC, 1-888-564-9963 or www.consumerprotectionbc.ca
- Alberta: Fair Trading Act Office, 1-877-427-4088
- Quebec: Office of the Protecteur du consommateur, 1-888-672-2556 or www.protecteurduconsommateur.qc.ca
- Other provinces: Contact your provincial government's consumer protection agency (search "[province name] consumer protection").
Stopee recommends documenting every cancellation attempt, including dates, times, screenshots, and any support emails. This evidence strengthens your case if you need to file a formal complaint.
Common mistakes when cancelling madmuscles
Cancelling a subscription can feel stressful, especially if you're unsure whether you've done it correctly. Here are the pitfalls to avoid.
Deleting the app instead of cancelling the subscription
This is the most common mistake. Removing the Madmuscles app from your device does not cancel your subscription-it only removes the app from your phone. Madmuscles will continue to bill you every month unless you actively turn off auto-renewal through your account settings or payment platform. Stopee has helped countless Canadians recover unwanted charges because they mistakenly believed deleting the app would stop the billing.
Cancelling too late
If you cancel within 24 hours of your renewal date, the charge may already be processed. Timing matters. Set a reminder at least 48 hours before your next billing date so you have a buffer. If you've been charged after cancelling, contact Madmuscles support or your payment platform immediately to request a reversal.
Cancelling on the wrong platform
If you purchased through Apple but try to cancel on the Madmuscles website, nothing will happen-auto-renewal remains active and you'll be charged on your next renewal date. Always cancel where you paid. Check your receipt or credit card statement to confirm your purchase platform.
Ignoring confirmation emails
After you cancel, keep the confirmation email. If Madmuscles charges you again after you've cancelled, this email is your proof that you disabled auto-renewal. Without it, disputes are harder to win. Stopee advises you to forward the confirmation to a folder or email label for safe keeping.
Checklist for cancelling madmuscles
Use this step-by-step checklist to ensure your cancellation is complete and protected.
- Identify your purchase platform: Did you buy through the Madmuscles website, Apple App Store, or Google Play Store?
- Log into your account on the correct platform.
- Navigate to subscriptions or account settings.
- Find Madmuscles and click "Cancel," "Turn Off Auto-Renewal," or "Manage Subscription."
- Confirm the cancellation in the pop-up or final screen.
- Take a screenshot or note the confirmation number.
- Check your email for a confirmation message within 24 hours.
- Log back in 48 hours later and verify auto-renewal is still disabled.
- Mark your calendar for the day your access expires (the end of your current billing period).
- If charged after cancelling, contact support or your bank within 30 days.
Should you cancel or keep madmuscles
A final decision aid to help you weigh the options.
| Scenario | Action |
|---|---|
| You use the app 3+ times per week and see progress | Keep it-the value justifies the cost |
| You've used it fewer than 5 times in the past 30 days | Cancel-you're paying for unused content |
| You found a better app or prefer in-person training | Cancel-switch to what works for you |
| Money is tight or your priorities have shifted | Cancel-your budget comes first |
| You're on a free trial and unsure about commitment | Cancel before the trial ends-you can always resubscribe later |
| You purchased a lifetime plan | No cancellation needed-you own it permanently |
There's no shame in cancelling. Fitness apps work for some people and not others, and your financial wellness matters as much as your physical wellness. Stopee believes that informed, intentional spending is a form of self-care.
Contact madmuscles if cancellation fails
If you've followed the steps above and Madmuscles continues to bill you, reach out to their support team directly.
Email support
Most digital services use email as their primary support channel. Look for a "Contact Us" or "Support" link on the Madmuscles website and send a detailed message with your account email, order number, and screenshots of your cancellation confirmation. Request a response within 5 business days.
In-app support
Open the Madmuscles app and look for a "Help," "Contact," or "Support" section, usually found in the settings menu. Many apps offer in-app chat or ticketing systems that provide faster responses than email.
Postal address for formal complaints
Based on publicly available information, Madmuscles does not maintain a dedicated postal cancellation address. However, if you need to send a formal written cancellation notice by registered mail (recommended for legal documentation), you may contact their corporate office in Cyprus. For Canadian residents, Stopee recommends using registered mail with a delivery confirmation receipt. Include your full name, email, account number, and a clear statement that you are cancelling your subscription effective immediately, with a request for written confirmation. Send it via Canada Post with proof of delivery so you have legal evidence of the cancellation attempt.
Key takeaways and next steps
Cancelling Madmuscles is entirely within your rights as a Canadian consumer. The process takes just a few minutes once you know which platform to use, and your subscription will stop renewing without further action on your part. Remember: deleting the app doesn't cancel your subscription, timing matters (cancel 24 hours before renewal), and proof of cancellation is your best defence against unwanted charges.
You deserve clarity, transparency, and control over your digital subscriptions. If you encounter resistance from Madmuscles or any other fitness app, your provincial consumer protection authority has the power to intervene on your behalf. Stopee has helped thousands of Canadians cancel unwanted subscriptions and recover erroneous charges-our mission is to empower you with knowledge and confidence so you take control of your spending.
Follow the checklist above, keep your confirmation email safe, and mark your calendar. If you have questions about your consumer rights or need help with a subscription dispute, Stopee is here to guide you every step of the way. Your financial freedom starts with a single cancellation.