Manage Madmuscles

How to cancel madmuscles and stop recurring charges in the philippines

What madmuscles is and how it charges you

Madmuscles is a fitness subscription service that delivers personalized workout plans and meal guidance through its app and website. When you sign up, you complete a fitness quiz, then the service enrolls you automatically into a recurring monthly or annual plan-unless you cancel at least 24 hours before your next billing date.

How the service works

The platform guides you through a onboarding flow after you answer initial fitness questions. You then gain access to structured workout routines and meal plans tailored to your goals. The service operates under AmoApps Limited, a Cyprus-registered company, with support also handled through AmoApps Inc. in Las Vegas, USA. You can access Madmuscles through its official website and mobile app on both iOS and Android.

The key thing to understand: Madmuscles is a recurring subscription, not a one-time purchase. You pay monthly (or annually) for continuous access to the workout and meal planning system. Many users mistakenly believe they bought a single product and are surprised when their card is charged again after the first month.

Current pricing in the philippines

Madmuscles pricing in the Philippines is displayed in Philippine pesos (PHP/₱) across app stores and the web. However, prices vary slightly depending on your platform and any active promotions. Always review your checkout screen before completing payment to confirm the exact amount you will be charged.

Warning: If you subscribed through the App Store or Google Play, your charges may appear under Apple or Google on your bank statement, not under "Madmuscles" directly. This confusion leads many users to miss cancellation deadlines because they do not recognize the charge.

Why users choose to cancel madmuscles

Common reasons you might want to quit

You decide to cancel Madmuscles for many valid reasons. Perhaps you achieved your fitness goals, prefer a different workout app, or simply cannot afford the recurring cost right now. Stopee understands that life circumstances change, and your subscription choices should be flexible.

Other users report frustration with the onboarding experience, workout variety, or meal plan customization. Some discover that the service does not align with their fitness level or dietary preferences. Others cancel because they did not realize they were signing up for a recurring charge-not a one-time purchase.

Whatever your reason, your right to cancel is absolute. You do not owe the company a detailed explanation, though you may encounter optional feedback surveys during the cancellation process.

When you should cancel immediately

If you have not started using Madmuscles, or you are within the first few days of signing up, cancel right away. Many users sign up, receive the fitness quiz, and then realize it is not the right fit. Do not wait-every day brings you closer to the next billing date.

If you subscribed through a free trial offer, pay special attention. Free trials still require a payment method on file, and auto-renewal happens automatically when the trial ends-often without a prominent warning email. Cancel at least 24 hours before the trial expires to avoid being charged.

How to cancel madmuscles without getting charged again

What to check and prepare before canceling

The single biggest mistake users make is canceling without knowing their exact billing date. Madmuscles renews your subscription automatically unless you cancel before midnight on the day before your renewal-there is no grace period after renewal.

Before you start the cancellation process, take these steps:

• Log into your Madmuscles account and locate your next billing date
• Take a screenshot of your current plan name and renewal status
• Identify which platform you used to subscribe (web, App Store, or Google Play)
• Save any confirmation emails and receipts you received when you signed up
• Download or screenshot any workout history or meal plans you want to keep

Pro tip: Madmuscles account cancellation and account deletion are two different actions. Canceling your subscription stops recurring charges but keeps your account active. Deleting your account removes your data permanently. Decide which you need before you proceed.

Cancel via the madmuscles website

If you subscribed directly through the Madmuscles website (not through App Store or Google Play), you cancel through the same website.

1. Open your web browser and go to the Madmuscles website (madmuscles.com)
2. Log into your account using your email and password
3. Click on My account or Account settings (exact label depends on current website layout)
4. Select My subscription or Subscription details
5. Look for the button labeled Cancel renewal, Cancel subscription, or Manage subscription
6. Click the cancellation button
7. Answer the optional feedback questions (you can skip these)
8. If a discount offer appears, ignore it and continue to cancel
9. Confirm your cancellation when prompted
10. Take a screenshot of the final confirmation page showing your cancellation is complete

Warning: Some users report that Madmuscles displays retention offers or discount codes after you click cancel. These screens are designed to make you change your mind. If you are sure you want to leave, do not accept any offer. Keep clicking through until you see a final confirmation message.

Cancel through the apple app store (iOS)

If you subscribed to Madmuscles on your iPhone or iPad through the App Store, you must cancel through Apple, not through the Madmuscles app itself. Apple manages your subscription billing.

1. Open the App Store app on your iPhone or iPad
2. Tap your profile picture in the top-right corner
3. Tap Account
4. Tap Subscriptions
5. Find Madmuscles in the list of active subscriptions
6. Tap on Madmuscles
7. Tap Cancel subscription or Remove
8. Confirm when Apple asks you to verify the cancellation
9. Take a screenshot showing the subscription is no longer listed, or showing a "Cancelled" status next to the date

Apple sends a confirmation email to your registered Apple ID email address. Your subscription will remain active until the end of the current billing period, then it stops auto-renewing.

Cancel through google play (Android)

If you subscribed to Madmuscles on an Android phone through Google Play, cancel through Google Play, not the Madmuscles app.

1. Open the Google Play Store app on your Android device
2. Tap your profile icon in the top-right corner
3. Tap Manage my subscriptions or Payments and subscriptions
4. Tap Subscriptions
5. Find and tap Madmuscles
6. Tap Cancel subscription
7. Follow the prompts to confirm your cancellation reason (optional)
8. Tap Cancel subscription again when Google asks for final confirmation
9. Take a screenshot showing the subscription is canceled

Google sends a confirmation to your Gmail account. Your access to Madmuscles continues through the end of the current billing period, after which auto-renewal stops.

What happens after you cancel madmuscles

Your access and what you still own

When you cancel your Madmuscles subscription, your access to the workout and meal planning system stops at the end of your current billing period. You do not lose access immediately after clicking cancel-you keep full access until that renewal date passes.

After your access ends, Madmuscles no longer charges your payment method. You will not receive any further recurring billing surprises.

Pro tip: If you want to preserve your workout history or meal plans after your subscription ends, screenshot or download them while you still have active access. Once your subscription expires, you cannot retrieve this data unless you re-subscribe.

Checking your cancellation status

After you submit your cancellation request, log back into your account after a few hours to confirm the change took effect. You should see your subscription status change from "Active" or "Renewing" to "Canceled" or "Expires on [date]".

Stopee recommends saving a final confirmation screenshot. This protects you if a dispute arises later-you have proof that you canceled on a specific date.

• Log into your account on the platform where you canceled (web, App Store, or Google Play)
• Navigate to your subscription details
• Verify the status shows "Cancelled" or displays an expiration date
• Save a screenshot of this confirmation
• Mark your calendar with your last billing date so you know when access ends

Refunds and your rights under philippine consumer law

Can you get a refund after canceling?

Philippine consumer protection law gives you specific rights around subscription services and refunds. The Consumer Act of the Philippines (Republic Act No. 7394) protects you if a company charges you without consent or misrepresents its terms.

If you cancel Madmuscles before the next billing date, you will not be charged again-no refund is needed because you stopped the charge.

However, if you were already charged in the current billing period and want to cancel, your right to a refund depends on Philippine law and Madmuscles' stated refund policy. Many companies offer no refunds for partial months, but Stopee encourages you to request a refund anyway, citing Section 100 of the Consumer Act, which protects you against unfair contract terms and hidden charges.

How to request a refund if you were wrongly charged

If Madmuscles charged you after you believed you had canceled, or if you canceled but were still billed, you have grounds to request a refund.

1. Gather your evidence: screenshots of your cancellation request, your bank or payment statement showing the charge, and any confirmation emails
2. Contact Madmuscles support through their official help center (madmuscles.com/help)
3. Explain clearly that you canceled on [specific date] but were charged on [specific date]
4. Request a full refund of the incorrect charge
5. Keep copies of all correspondence
6. If Madmuscles refuses, escalate to your payment provider (Apple, Google, GCash, Maya, or your bank)
7. File a dispute or chargeback with your payment provider if needed

Warning: Payment processors like Apple and Google take refund disputes seriously. If Madmuscles cannot explain the charge, your payment provider will likely reverse it. However, chargebacks can result in your account being closed, so try requesting a refund directly from Madmuscles first.

Your rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) gives you the right to:

• Receive clear, truthful information about subscription terms before you pay
• Cancel a subscription easily and without penalty
• Dispute unauthorized or misleading charges
• Receive a refund if the service does not match its description

If Madmuscles refuses to honor your cancellation or refund request, you can escalate to the Department of Trade and Industry (DTI) Philippines. Stopee recommends contacting the DTI Consumer Hotline at 1-386 (1-DTI) or visiting your nearest DTI office with your evidence.

Common cancellation mistakes and how to avoid them

The traps users fall into

Canceling a subscription should be straightforward, but Madmuscles users frequently report confusion, missed deadlines, and continued charges. Your frustration is valid-many subscription services intentionally make cancellation difficult. Stopee has helped thousands of consumers navigate this exact scenario, and we know the pitfalls.

Mistake 1: Unsubscribing from emails but not canceling the subscription. You may unsubscribe from Madmuscles marketing emails through a link in their newsletter. This stops promotional messages but does not cancel your subscription or stop billing. You must cancel through your account settings.

Mistake 2: Deleting the app instead of canceling. Removing the Madmuscles app from your phone does not cancel your subscription. The company still has your payment details and will renew your subscription when the billing date arrives. You must cancel formally through the platform where you subscribed.

Mistake 3: Missing the 24-hour cancellation deadline. Madmuscles requires you to cancel at least 24 hours before your next billing date. If your renewal is tomorrow and you cancel today, you may already be too late-the charge may process overnight. Check your exact billing time and cancel well in advance.

Mistake 4: Canceling on the wrong platform. If you subscribed through the App Store, canceling through the Madmuscles website will not work. You must cancel through the exact platform where you subscribed. Stopee recommends reviewing your original confirmation email to see which platform charged you.

Mistake 5: Not saving proof of cancellation. Without a screenshot or confirmation email, you have no evidence if Madmuscles disputes your cancellation later or if you need to prove it to your bank. Always save your final confirmation.

Cancellation checklist for madmuscles

Use this checklist to ensure you cancel correctly and protect yourself from unexpected charges.

Should you cancel or stay: a balanced look

Reasons to keep your madmuscles subscription

If you are still on the fence, consider whether the service genuinely supports your fitness goals. Madmuscles delivers personalized workout and meal plans, which can be valuable if you use them consistently and see results. The lifetime access option (₱7,999.00) makes sense if you plan to use the service for years.

The monthly cost (₱999.00) is reasonable compared to hiring a personal trainer or nutritionist, so it depends on your commitment level and budget flexibility.

Reasons to cancel immediately

Cancel if you have not used the service in the last month, if you cannot afford ₱999 per month right now, or if the workout style does not match your preferences. Also cancel if you are paying for two fitness subscriptions at once-consolidate to one service that you actually use.

Stopee always recommends canceling rather than letting unused subscriptions pile up. An unused ₱999 monthly charge adds up to ₱11,988 per year-money that could go toward your genuine priorities.

Contact address for formal cancellation requests or disputes

Where to send official cancellation or refund letters

If Madmuscles does not honor your cancellation request or refund claim through normal channels, you can send a formal letter via registered mail to the company's official address. This creates a documented record and may trigger a faster response.

Primary registered address:

AmoApps Limited
Strovolos
Nicosia
Cyprus

Alternative address (same entity):

Greg Tower
Nicosia
Cyprus

Support operations address (USA):

AmoApps Inc.
Las Vegas
USA

In your letter, include:

• Your full name and email address associated with your Madmuscles account
• The date you attempted to cancel
• Screenshots of your cancellation submission and any charges that occurred afterward
• A clear statement requesting cancellation and/or refund
• A deadline for response (typically 14 days)
• Reference to your consumer rights under the Consumer Act of the Philippines

If the company does not respond, file a complaint with the DTI Philippines or escalate through your bank's dispute resolution process.

Stopee's final checklist and takeaway

Madmuscles is a legitimate fitness subscription, but like all recurring services, it requires active cancellation to stop charges. You have the right to cancel anytime, and Philippine law protects you from unfair billing practices.

Remember: cancel at least 24 hours before your billing date, cancel on the same platform where you subscribed, and save proof of your cancellation. If you are charged after canceling, request a refund immediately and escalate to your payment provider if needed.

Stopee has helped thousands of consumers cancel unwanted subscriptions, stop surprise charges, and recover refunds they deserve. If Madmuscles continues to bill you after you follow these steps, use the formal address above and contact the DTI Philippines for support.

Your money, your rules. Cancel with confidence.