Manage Dofasting

How to cancel dofasting and stop automatic charges in india

What is dofasting and why you might want to leave

Dofasting is a subscription-based app that delivers personalised intermittent fasting plans, daily tracking tools, and coaching support designed to help you lose weight and improve your wellness. The service combines digital content inside the app with optional physical supplements that ship separately, and both renew automatically until you actively cancel.

If you have decided to leave, you are not alone. Many users find the app no longer fits their lifestyle, prefer free fasting alternatives, experience unexpected charges, or simply want to refocus their health journey. Whatever your reason, Stopee is here to guide you through cancelling Dofasting efficiently and protecting your wallet.

When you should cancel immediately

Cancel straight away if you notice charges you did not authorise, if the app stopped working on your device, or if you realise you have been charged after attempting to cancel. Stopee recommends documenting every charge and cancellation attempt before reaching out to support, as this evidence strengthens your case if you need a refund.

Your consumer rights under indian law

Your rights as a subscriber in India are protected by the Consumer Protection Act, 2019, which gives you the power to demand refunds, cancel recurring charges, and hold companies accountable for misleading claims or hidden fees.

What the law says about subscriptions

The Consumer Protection Act requires all subscription services to make cancellation "easy and hassle-free." This means Dofasting must offer you a cancellation method that is equally simple as the sign-up process. If cancellation is buried in settings, hidden behind multiple clicks, or requires you to email customer service without a clear response, that practice likely violates Indian consumer law.

Additionally, if you were charged without clear prior consent, or if the company failed to send you a reminder before auto-renewal, you have grounds to dispute the charge with your payment provider or escalate to the Central Consumer Protection Authority (CCPA).

Refunds and the 14-day rule

Under the Consumer Protection (E-Commerce) Rules, 2020, you may be entitled to cancel and receive a refund within 14 days of purchase, provided the product was not consumed or opened. For digital services like Dofasting, this window is shorter - some courts have ruled that digital access counts as "consumed" immediately - but supplements that arrive unopened remain eligible for return and refund within 14 days.

Stopee advises keeping all receipts, proof of purchase, and screenshots of charges, because these documents are your leverage if Dofasting refuses a legitimate refund claim.

How to cancel dofasting on web and in-app

You can cancel your Dofasting subscription through three separate routes: the web account dashboard, Apple App Store, or Google Play. Each platform handles cancellation differently, so follow the method that matches how you subscribed.

Cancel via dofasting web account

1. Visit the Dofasting login page and sign in with your email and password.
2. Navigate to your account settings, usually found in the top-right menu or under "Profile."
3. Locate the "Subscription" or "Billing" tab.
4. Select "Cancel subscription" or "End membership."
5. Follow the confirmation prompts and note your cancellation date - this is when your automatic charges stop.
6. Save a screenshot of the cancellation confirmation page as proof.

Pro tip: Log back into your account 2-3 days later to verify that the subscription status shows as "cancelled" or "inactive." If it still appears active, contact Dofasting support immediately with your cancellation date.

Cancel via apple app store

1. Open the Settings app on your iPhone or iPad.
2. Tap your Apple ID at the top of the screen, then select "Subscriptions."
3. Find and tap "Dofasting" in your active subscriptions list.
4. Tap "Cancel subscription" and confirm.
5. Apple will show you the cancellation date - take a screenshot for your records.

Warning: Simply deleting the Dofasting app from your phone does NOT cancel your subscription. You must complete the steps above, or your Apple ID will continue to be charged at each billing cycle.

Cancel via google play

1. Open the Google Play app on your Android device.
2. Tap your profile icon (top-right corner) and select "Manage subscriptions."
3. Tap "Dofasting" from your active subscriptions.
4. Select "Cancel subscription" and follow the confirmation steps.
5. Google Play will display your cancellation effective date - screenshot this for proof.

Warning: Deleting the Dofasting app from your Android phone does NOT stop billing. Your Google Play subscription will renew unless you cancel through the steps above.

Cancel your supplement subscription separately

If you subscribed to Dofasting supplements (protein powder, vitamins, or meal plans), those charges are managed separately from the app subscription.

1. Send a cancellation request through the official Dofasting support form at help.dofasting.com or email shop@dofasting.com directly.
2. Include your full name, email address, and account ID in your message.
3. Send your cancellation request at least 48 hours before your next supplement billing date - if you miss this window, you will be charged for the next cycle.
4. Request a written cancellation confirmation via email.
5. Wait for a reply confirming that your supplement subscription has ended.

Pro tip: Stopee recommends sending your supplement cancellation request at least 5 business days before the due date, to give customer service time to process your request and account for email delays.

What happens after you cancel

Cancelling feels like relief, but your Dofasting account does not vanish instantly - here is exactly what to expect in the days and weeks ahead.

Your access and billing after cancellation

Once you cancel, you keep full access to the app until the end of your current billing period. If you paid for monthly service and cancelled mid-cycle, you remain a member until that month ends. However, after the paid period expires, premium features, personalised coaching, and new fasting plans lock behind a paywall, and you will be demoted to free-tier access (if available).

Automatic charges stop completely after cancellation takes effect. Stopee advises checking your bank statement or payment app 5-7 days after your billing date to confirm that no charge appeared - if you see a charge after cancellation, contact your bank immediately and file a dispute.

Your data and account settings

Dofasting may retain your account data (fasting history, progress logs, personal settings) even after cancellation, as allowed by its terms and conditions. Your data is kept for legal and operational reasons, but you can request account deletion by emailing support. Keep in mind that deletion is permanent and you cannot recover your fasting history or progress records once removed.

Refunds: when you can get your money back

Not every cancellation results in a refund, but you have more options than Dofasting initially suggests - especially if you act quickly and know your rights under Indian consumer law.

Web purchases (direct dofasting payments)

Dofasting's stated refund policy is strict: purchases made on the web are not refundable unless the product is faulty or defective. However, this policy does not override your legal rights under the Consumer Protection Act. If you cancelled within 14 days of purchase and did not fully consume the digital content, you have grounds to request a refund.

1. Contact Dofasting support via help.dofasting.com or email support@dofasting.com within 14 days of purchase.
2. Clearly state that you wish to cancel your subscription and request a refund under Indian consumer law.
3. Provide your order ID, payment date, and the amount charged.
4. If Dofasting refuses, escalate your complaint to the Central Consumer Protection Authority (CCPA) or your local district consumer commission.

Pro tip: Stopee finds that companies often reverse charges quickly when you mention the Consumer Protection Act and the CCPA by name - they recognise the legal framework and act accordingly.

In-app purchases (Apple app store)

If you subscribed through Apple, your refund request goes directly to Apple, not to Dofasting. Apple has its own refund window and process, separate from Dofasting's policy.

1. Open the App Store app on your Apple device.
2. Tap your profile icon and select "Purchased" or "Account."
3. Find your Dofasting subscription and select "Report a Problem."
4. Choose "I would like to request a refund."
5. Select the reason (e.g., "Subscription was unwanted" or "Service was not as described").
6. Submit your request and wait for Apple's response - typically within 48 hours.

Warning: Apple grants refunds at its discretion. Repeat refund requests may result in restrictions on your Apple ID, so request only once and provide clear, honest reasoning.

In-app purchases (Google play)

Like Apple, Google Play handles refunds independently of Dofasting and uses its own approval criteria.

1. Open Google Play on your Android device and tap your profile icon.
2. Select "Manage subscriptions" and tap Dofasting.
3. Tap the three-dot menu icon and select "Report a problem."
4. State your reason for the refund request clearly.
5. Submit and wait for Google's decision - usually within 48 hours.

Supplement refunds (physical products)

Unopened supplements in original packaging can be returned within 14 days of receipt for a full refund - this is Dofasting's stated policy and aligns with Indian e-commerce rules.

1. Contact Dofasting at shop@dofasting.com and request a Return Merchandise Authorisation (RMA) number.
2. Pack the unopened product securely in its original packaging.
3. Ship it to the Dofasting warehouse address provided in the RMA email.
4. Once received and inspected, Dofasting issues a refund to your original payment method within 14 working days.

Pro tip: Keep your RMA number and proof of shipment (tracking number) until the refund clears your bank account. If the refund does not appear after 14 days, contact support with this evidence.

Dofasting pricing in india: what you actually pay

Dofasting does not publicly list official Indian pricing, making it difficult to budget or compare plans. The table below shows user-reported prices that circulate online, but these may be outdated or inaccurate.

To verify current Dofasting pricing for your region, install the app, complete the onboarding quiz, and check the subscription screen before you enter payment details. This ensures you see the exact rate and billing period you will be charged.

Common cancellation mistakes and how to avoid them

Cancelling a subscription sounds simple, but small missteps can leave you paying weeks or months longer than intended. Let us walk through the traps that catch most users and show you how to sidestep them completely.

Mistake 1: deleting the app instead of cancelling the subscription

This is the most common error. Removing Dofasting from your phone or tablet does nothing to stop the charges. Your subscription remains active on Apple, Google, or Dofasting servers, and your card gets billed at the next cycle. You must manually cancel through your subscription settings on each platform, not just uninstall the software.

Mistake 2: missing the supplement cancellation deadline

If you subscribe to Dofasting supplements, you must cancel them at least 48 hours (ideally 5-7 days) before your next billing date. If you miss this window, the system charges your card and ships the next batch, even if you thought you had cancelled. Set a phone reminder 10 days before each billing date to cancel on time.

Mistake 3: not saving proof of cancellation

If Dofasting charges you again after cancellation, your only defence is a screenshot showing the cancellation confirmation and the exact date. Without this proof, your payment provider may refuse to dispute the charge, leaving you to fight with Dofasting support alone. Take a screenshot immediately after cancelling and save it to your email or cloud storage.

Mistake 4: cancelling on the final day of your billing period

If you wait until the last day to cancel, and customer service is slow to process your request, you might miss the window and be charged for the next cycle. Stopee recommends cancelling at least 7 days before your billing date to build in a safety margin.

Mistake 5: assuming your refund will be automatic

Dofasting does not refund subscriptions automatically, even if you cancel immediately after purchase. You must request the refund explicitly, in writing, within 14 days. If you do not submit a refund request, you lose that right, and the company keeps your money.

Cancellation checklist for dofasting

Use this step-by-step checklist to ensure you cancel completely and securely recover any refunds owed to you.

When to escalate: your next steps if dofasting refuses to help

If Dofasting does not respond to your cancellation request, refuses a legitimate refund, or keeps charging you after cancellation, you have official channels to escalate your complaint and force action.

Step 1: document everything

Gather all evidence: screenshots of charges, cancellation confirmation pages, email correspondence with support, bank statements showing unauthorised debits, and copies of your refund requests. Save these in one organised folder.

Step 2: send a formal written complaint

Email Dofasting support at support@dofasting.com with the subject line "Formal Cancellation and Refund Request." State your issue clearly, include dates and amounts, and give the company 7 days to respond. Keep this email for your records.

Step 3: escalate to your bank or payment provider

If Dofasting does not respond within 7 days, or if the company refuses to reverse charges, contact your bank and file a chargeback or payment dispute. Provide your bank with all documentation. Most Indian banks support consumer disputes and reverse unauthorised subscription charges.

Step 4: file a complaint with the central consumer protection authority

If your bank fails to help, file a formal complaint with the CCPA (ccpa.gov.in) or your local district consumer commission. Stopee has seen the CCPA force companies to refund consumers when they violated the Consumer Protection Act. Include all evidence and cite specific violations (e.g., "failure to provide easy cancellation" or "charges after stated cancellation date").

Dofasting contact details and company address

For cancellation requests, refund disputes, or general support, use these official Dofasting contact channels.

Email: support@dofasting.com (app and web subscriptions), shop@dofasting.com (supplements)

Website support: help.dofasting.com

Registered company address: UAB Fasting Solutions, Vilnius, Lithuania (primary company registration)

Supplement warehouse (returns): Address provided in Return Merchandise Authorisation (RMA) email after you request returns

Consumer escalation: Central Consumer Protection Authority, Government of India (ccpa.gov.in)

Your path forward: cancel with confidence

Cancelling Dofasting is your right, and you now have the knowledge and steps to do it correctly and completely. Whether you are leaving because the app no longer serves you, you found a better alternative, or you want to reclaim control over your subscriptions, the process is straightforward when you follow the platform-specific instructions, document everything, and claim your refunds where entitled under Indian law.

Stopee understands that subscription services can feel slippery - they make signing up frictionless but bury cancellation in menus. That imbalance is exactly why Stopee exists: to equip you with clarity, authority, and the confidence to cancel on your own terms. If you encounter resistance from Dofasting, or if you are unsure whether you qualify for a refund, Stopee has helped thousands of consumers cancel subscriptions and recover charges unjustly withheld. Visit Stopee today to take control of your subscriptions and protect your money.