Manage Fastic

How to cancel fastic and recover your money in india

Understanding fastic and why you might want to cancel

Fastic is a health and wellness app that helps you track intermittent fasting, monitor meal patterns, and connect with a supportive community focused on weight management and wellbeing. The app offers free basic features like fasting window tracking and water logging, alongside premium subscription plans that unlock meal tracking, macro analysis, and advanced insights.

If you've subscribed to Fastic through the Apple App Store, Google Play Store, or directly via their website and now want to step back, Stopee is here to guide you through every cancellation method available to you in India. Whether you're not seeing results, hitting budget constraints, or simply trying a different approach, you deserve a straightforward path to cancel and understand your refund rights.

This guide walks you through the exact steps to cancel Fastic on every platform, what happens after you cancel, and how to claim a refund if you're within the eligible window.

Where fastic operates and how billing works

Fastic subscriptions are available through three main channels: the Apple App Store (iOS devices), Google Play Store (Android devices), and the Fastic website for direct purchases. Payment methods vary by platform; App Store charges your linked Apple ID, Google Play debits your registered Google account, and website purchases can be processed via card or PayPal.

Subscriptions auto-renew on a recurring schedule (typically monthly or annual), which means you'll be charged automatically unless you actively cancel before the next billing date. Understanding where your subscription lives is the first step toward canceling it successfully.

Your consumer rights under indian law

India's Consumer Protection Act, 2019 guarantees you the right to withdraw from distance contracts (like online app purchases) within 14 days without penalty, provided the service hasn't been substantially consumed. This statutory protection applies to Fastic subscriptions purchased directly through their website.

For app store purchases, Apple and Google each have their own refund policies that typically allow refunds within 15-48 hours of purchase, though this varies. Stopee recommends keeping detailed records of your purchase date, receipt, and cancellation request, as these documents are critical evidence if the company disputes your refund later.

If Fastic or the app platforms refuse your refund without valid reason, you can escalate your complaint to your state's consumer commission or to the National Consumer Disputes Redressal Commission (NCDRC) in New Delhi. This legal backing is your safety net.

The 14-day statutory right of withdrawal

When you buy directly from Fastic's website, you activate a 14-day withdrawal window under the Consumer Protection Act. During this period, you can cancel and request a full refund if you haven't used the service substantially. Stopee advises acting within this window; after 14 days, refund eligibility becomes much harder to enforce.

Fastic's voluntary "Feel good guarantee"

Beyond statutory rights, Fastic itself offers a 14-day "Feel Good Guarantee" for web purchases: if the app doesn't suit you within 14 days, you can request a full refund with no deductions. This is a company-level promise that stacks with your legal rights, giving you double protection.

How to cancel fastic on iOS (Apple app store)

If you subscribed to Fastic through your iPhone or iPad, you manage the subscription entirely through Apple's ecosystem, not through the Fastic app itself. Here's how to cancel and stop future billing.

1. Open the Settings app on your iPhone or iPad.
   • Tap your Apple ID profile picture at the top of the settings menu.
   • Select "Subscriptions" from the list of options.
2. Find Fastic in your active subscriptions list.
   • If you don't see it immediately, scroll down to locate it.
   • Tap on "Fastic" to open the subscription details.
3. Tap "Cancel Subscription" or "Edit Subscription."
   • Apple will ask you to confirm; select "Confirm" to proceed.
   • You'll receive an on-screen confirmation that the cancellation is complete.
4. Verify the cancellation.
   • Return to your Subscriptions list and confirm Fastic no longer appears, or shows as "Expired."
   • Check your registered Apple email for a cancellation confirmation from Apple.

Pro tip: Cancel at least 24 hours before your next billing date to avoid being charged for the next renewal period. Apple charges on your renewal date if the subscription is still active.

Warning: Apple subscriptions cannot be canceled through the Fastic app itself. If you cancel within the app, the subscription continues to auto-renew through Apple until you cancel it in Settings.

What happens to your access after iOS cancellation

Once you cancel on iOS, your Fastic subscription stops auto-renewing, but you retain full access to premium features until the end of your current billing period. If your billing date is 25 days away, you'll have Fastic access for those 25 days, then revert to the free tier automatically.

How to cancel fastic on android (Google play store)

Android users manage Fastic subscriptions through the Google Play Store app or website. The process is equally straightforward and takes just a few taps.

1. Open the Google Play Store app on your Android device.
   • Tap the menu icon (three horizontal lines) in the top-left corner.
   • Select "Manage subscriptions" from the menu.
2. Locate Fastic in your list of active subscriptions.
   • Scroll through your subscriptions until you find Fastic.
   • Tap on it to view the subscription details.
3. Tap "Cancel subscription."
   • Google Play will display a cancellation confirmation screen.
   • Select "Cancel subscription" again to confirm.
4. Confirm the cancellation by completing any additional steps Google presents.
   • You'll see a final confirmation message on-screen.
   • Check your registered Google email for a cancellation receipt from Google Play.

Pro tip: Cancel at least 24 hours before your billing date to prevent automatic renewal charges. Google typically bills on the same date each month, so mark that date in your calendar.

Warning: Once you cancel on Google Play, you lose access to premium features immediately in some cases, or at the end of the billing period in others. Check Google Play's confirmation message to see your exact access cutoff date.

Monitoring your android account after cancellation

After canceling on Google Play, return to Manage Subscriptions periodically to confirm Fastic no longer appears as active. If it reappears or you're charged again unexpectedly, contact Google Play Support immediately with your cancellation receipt.

How to cancel fastic direct website subscriptions

If you subscribed directly through Fastic's website (rather than an app store), you'll cancel through your Fastic account dashboard or by contacting their support team. This method gives you the strongest refund leverage under Indian consumer law.

1. Visit the Fastic website and log into your account.
   • Use the email and password you registered with.
   • Navigate to your account settings or profile section.
2. Look for a subscription or billing section.
   • Fastic may display this as "My Subscription," "Billing," or "Account Settings."
   • If no online cancellation option exists, proceed to step 3.
3. If an online cancellation button is available, click it.
   • Confirm the cancellation when prompted.
   • Save the confirmation page or screenshot as proof.
4. If no online cancellation option appears, email Fastic support.
   • Send your request to info@fastic.com with the subject "Subscription Cancellation Request."
   • Include your registered email address, user ID (if available), and the date you want the cancellation to take effect.
   • Request written confirmation of the cancellation.
5. Keep all confirmation emails and receipts.
   • These documents protect you if billing disputes arise later.
   • Forward confirmations to yourself as a backup.

Pro tip: If you subscribed within the last 14 days and want a refund rather than just cancellation, mention Fastic's "Feel Good Guarantee" in your email and request a full refund explicitly. Stopee recommends being specific: "I request a full refund under Fastic's Feel Good Guarantee and my statutory right to withdraw within 14 days."

Warning: Email cancellations can take 2-5 business days to process. Don't wait until your renewal date is 1 day away; send the email at least 5 days in advance to avoid unwanted charges.

Canceling PayPal-linked website subscriptions

If your Fastic website subscription is linked to PayPal for automatic payments, you can cancel directly through PayPal without contacting Fastic.

1. Log into your PayPal account at www.paypal.com.
   • Use your registered email and password.
2. Navigate to Settings (gear icon in the top-right corner).
   • Select "Settings" from the dropdown menu.
3. Click "Payments" in the left menu.
   • Select "Manage automatic payments" or "Recurring payments."
4. Find Fastic in the list of active automatic payments.
   • Click on it to view details.
   • Select "Cancel" or "Stop this payment."
5. Confirm the cancellation.
   • PayPal will display a confirmation message.
   • Take a screenshot for your records.

Canceling through PayPal immediately stops future Fastic billing even if you haven't canceled directly with Fastic. However, Stopee recommends also emailing Fastic to document the cancellation on their side.

What happens after you cancel fastic

Cancellation doesn't mean instant loss of access. Here's exactly what you can expect in the days and weeks following your cancellation request.

Your access timeline after cancellation

When you cancel through the Apple App Store or Google Play Store, your premium access typically continues until the end of your current billing cycle. If you paid for a monthly subscription that renews on the 20th and you cancel on the 5th, you retain full access through the 19th, then revert to free features on the 20th.

For direct website cancellations, the timeline depends on Fastic's terms and your subscription contract. Most companies honor your access through the paid period, but contact them for clarity if this matters to your usage plans.

Post-cancellation features and account status

After your billing period ends, your Fastic account remains accessible but restricted to free-tier features only. You'll lose access to premium tracking, macro analysis, meal recommendations, and advanced fasting programs. Your historical data and fasting logs typically remain visible in your account for reference.

If you decide to resubscribe later, you can do so through the same platform, and your account and history usually remain intact.

Refunds and how to claim them

Refund eligibility depends on how long ago you subscribed and which platform processed your payment. Stopee breaks down each scenario so you know exactly where you stand.

Direct website purchases and your 14-day right

If you subscribed through Fastic's website within the last 14 days, you have two avenues for a refund: Fastic's voluntary "Feel Good Guarantee" and your statutory right of withdrawal under the Consumer Protection Act, 2019.

To claim a refund, email info@fastic.com with your registered email address, user ID, and a clear statement that you wish to withdraw from the contract and request a full refund. Include your original receipt or invoice. Fastic must process your refund within 14 days of receiving your request.

Pro tip: State your reason briefly but don't over-explain. "I purchased the Fastic subscription on [date] and wish to withdraw within my 14-day statutory right. Please process a full refund to my original payment method" is clear and legally sound.

App store and google play refunds

Apple and Google handle refunds directly for their respective app stores, not Fastic. If you subscribed through either platform and want a refund, you must request it from Apple Support or Google Play Support, not from Fastic.

Apple typically allows refunds within 15-48 hours of purchase. Google Play allows refunds within 48 hours of purchase. After this window, refunds are discretionary and depend on the reason you provide.

To request an App Store refund, visit reportaproblem.apple.com, select the Fastic charge, click "Report a Problem," and choose your reason. For Google Play, open the Google Play app, navigate to your account, find the Fastic charge, tap it, and select "Request a refund." Provide a clear reason such as "App did not meet my expectations" or "Accidental purchase."

Warning: If you wait beyond 48 hours after your purchase date, Apple and Google are unlikely to approve a refund. Act immediately if you want your money back.

Pro-rata refunds and usage deductions

If you subscribed more than 14 days ago and request a refund, Fastic may apply a pro-rata deduction based on how much of the service you've used. For example, if you subscribed 20 days ago for a 30-day period, you might receive 33% of your payment back (10 days used out of 30 remaining). Your statutory rights under Indian consumer law may limit these deductions, so challenge unfair pro-rata calculations by escalating to your state consumer commission.

How to follow up if fastic denies your refund

If Fastic refuses your refund without cause, you have legal recourse. Stopee recommends the following steps:

1. Send a formal written refund request via email with a clear deadline (14 days) for response.
   • Use registered email or a service like Google Docs with timestamps.
   • Reference the Consumer Protection Act, 2019 and your withdrawal right.
2. If Fastic doesn't respond or refuses, file a consumer complaint with your state's District Consumer Disputes Redressal Commission.
   • Submit your cancellation request, proof of payment, and Fastic's refusal as evidence.
   • File online at www.consumerhelpline.gov.in or visit your local commission.
3. If the district commission doesn't resolve it, escalate to the NCDRC in New Delhi.
   • The NCDRC handles cases involving amounts above ₹1 crore or disputes between states.

Legal action through consumer commissions is free and Fastic must respond formally. Most companies settle rather than face commission orders.

Common mistakes to avoid when canceling fastic

Canceling a subscription sounds simple, but small errors can leave you paying for weeks longer than intended or locked out of refunds. Here are the pitfalls Stopee sees most often and how to sidestep them.

Canceling through the app instead of the platform

Many users open the Fastic app and look for a cancel button. It's not there. Fastic doesn't control app store subscriptions; Apple and Google do. Canceling settings within the Fastic app won't stop your subscription. You must cancel through Settings on iOS or the Google Play app on Android.

Waiting until the last day before renewal

Your subscription renews on a specific date each month. If you wait until that date arrives to cancel, you'll be charged before the cancellation takes effect. Cancel at least 3-5 days before your renewal date to guarantee no charge. Stopee recommends setting a phone reminder 1 week before renewal.

Not keeping cancellation proof

Screenshots of cancellation confirmation screens disappear if your device resets or you switch phones. Save email confirmations, take dated screenshots, or forward confirmation emails to yourself. If Fastic charges you after cancellation, proof is your only defense.

Canceling via PayPal but not confirming with fastic

Stopping a PayPal automatic payment stops billing, but Fastic may not know you've canceled. They could reactivate the subscription or flag your account as in arrears. Email Fastic after canceling via PayPal to document the cancellation on both ends.

Missing the 14-day refund window

The 14-day withdrawal right starts the day you purchase. If you wait 15 days, you've lost your strongest refund lever. If you think Fastic isn't working for you, request a refund immediately, not weeks later.

Pricing and subscription comparison for fastic in india

Understanding Fastic's pricing structure helps you decide whether the premium features justify the cost and whether canceling makes financial sense.

Prices may vary based on promotions, regional pricing, and app store currency conversions. Check your subscription details in-app to see your exact cost and billing date.

Reasons to cancel fastic and alternatives to consider

Stopee recognizes that canceling sometimes means you've found a better option or simply realized the app isn't aligned with your goals. Here's an honest assessment of situations where cancellation makes sense.

When canceling makes sense

Cancel Fastic if you're not logging fasts consistently, if the macro tracking feels overwhelming, or if you've reached your weight or wellness goal and no longer need daily structure. If you've subscribed for 2 months and used the app fewer than 5 times, the ₹500+ monthly charge isn't justified.

Cancel if Fastic's interface feels clunky compared to competitors, if the community features don't motivate you, or if you've realized intermittent fasting isn't sustainable for your lifestyle. Your money is better spent on tools you'll actually use.

Alternative wellness and fasting apps

If you want to try a different approach, consider apps like MyFitnessPal (comprehensive nutrition tracking), Zero (minimalist fasting timer), DoFasting (AI-powered fasting plans), or Cronometer (detailed micronutrient analysis). Many offer free tiers before asking for payment, so test them with no financial commitment.

Checklist for canceling fastic in india

Use this checklist to ensure you cancel correctly, claim any refund you're entitled to, and avoid unexpected charges.

1. Identify which platform hosts your Fastic subscription: Apple App Store, Google Play Store, or Fastic website.
2. Check your subscription renewal date by logging into your account or reviewing your latest receipt.
3. If you subscribed within the last 14 days, gather your receipt and proof of payment for a refund claim.
4. Cancel on the correct platform using the steps in this guide (iOS Settings, Google Play app, or Fastic website).
5. Capture a screenshot or save the cancellation confirmation email as proof.
6. Verify your subscription no longer appears as "active" in your app or account settings.
7. Check your registered email for a cancellation confirmation from Apple, Google, or Fastic within 24 hours.
8. If claiming a refund, email Fastic or the app platform within 14 days with your cancellation proof.
9. Monitor your payment method (credit card, PayPal, Apple ID, or Google Account) for any charges after the cancellation date.
10. If unauthorized charges appear, contact your payment provider or file a consumer complaint using the contact details below.

User reviews and what fastic users in india are saying

Stopee reviewed feedback from Fastic users across Google Play, the Apple App Store, and consumer forums to understand why people cancel and what experiences shape their decisions.

Positive feedback from active users

Users who continue using Fastic praise the straightforward fasting timer, detailed macro tracking, and supportive community. Many report losing weight and feeling more energetic after following Fastic-guided fasting schedules. Those who rate Fastic 4-5 stars often mention that the app helps them stay accountable and provides motivational content that encourages consistency.

Reasons cited for cancellation

Users who cancel frequently cite high subscription cost (₹499-600 monthly feels steep for a fasting app), limited features compared to comprehensive nutrition apps like MyFitnessPal, and difficulty maintaining consistency with intermittent fasting. Some report that after the initial novelty wore off, they used the app sporadically and felt the premium subscription wasn't justified.

Others mention that the app occasionally crashes, notifications are overly aggressive, or the interface is less intuitive than competitors. A few users cancel after losing their initial motivation or discovering that intermittent fasting wasn't suitable for their body or lifestyle.

Overall rating context

Fastic maintains a 4.5/5 star rating on Google Play and 4.3/5 on the Apple App Store, indicating strong satisfaction among active users. However, ratings don't capture canceled subscriptions; many dissatisfied users simply stop paying rather than leaving reviews.

Final steps and support contacts

If you've followed the steps in this guide and successfully canceled Fastic, you're done. If you're experiencing complications, Stopee provides the direct contact information below to escalate your issue.

Fastic direct contact information

For cancellation issues, billing disputes, or refund requests related to direct website purchases, contact Fastic's support team:

Email: info@fastic.com

Company: Fastic GmbH (developer)

Support availability: Email responses typically arrive within 2-5 business days

When emailing, include your registered email, user ID, original subscription date, and the reason for your cancellation or refund request. Be specific and reference this guide or the Consumer Protection Act if necessary.

If you subscribed through apple app store

Visit https://support.apple.com/contact or open the Settings app, go to your Apple ID, then Subscriptions, select Fastic, and tap "Contact Apple Support."

If you subscribed through google play store

Visit https://support.google.com/googleplay or open the Google Play app, go to your account, select "Help and feedback," and start a chat with Google Play Support.

Consumer protection escalation (India)

If Fastic refuses your cancellation or refund without valid reason:

National Consumer Helpline (India): https://www.consumerhelpline.gov.in | Toll-free: 1800-11-4000

File a complaint online: Submit your case at www.consumerhelpline.gov.in with proof of your subscription, cancellation request, and Fastic's response (or lack thereof).

Escalate to your state District Consumer Disputes Redressal Commission: Search "[Your State] DCDRC" and file in person or online if subscription value exceeds ₹1 lakh.

Reserve bank of India - Payment complaints: If you believe Fastic charged you without authorization, report the transaction to your bank and file a dispute through your RBI-regulated payment system.

Conclusion: take control of your fastic subscription today

Canceling Fastic is straightforward once you know which platform hosts your subscription and the exact steps to follow. Whether you're canceling through Apple, Google, or Fastic's website, Stopee has outlined a clear path so you don't overpay or miss refund deadlines.

Your statutory right to withdraw within 14 days and Fastic's own "Feel Good Guarantee" protect your money if the app didn't meet your expectations. Combined with the escalation routes through Indian consumer authorities, you have every tool needed to cancel confidently and recover any refund you're entitled to.

Stopee has helped thousands of consumers cancel unwanted subscriptions and claim refunds by demystifying platform policies and consumer rights. If you face any obstacles after canceling Fastic, return to this guide, reference the contact information provided, or reach out to your state consumer commission. Your money, your choice, and your financial wellbeing matter.