Manage Coffee Meets Bagel

How to cancel coffee meets bagel in singapore: step-by-step guide and your refund rights

What coffee meets bagel is and why you might cancel

Coffee Meets Bagel (CMB) is a dating app designed to prioritise quality over quantity, delivering a curated selection of daily matches rather than an endless scroll. The app offers free basic features alongside paid Premium plans that unlock activity reports, read receipts, and in-app currency (Beans).

CMB operates globally with a registered local presence in Singapore. Whether you've decided dating apps aren't for you, found a match, or simply want to control your subscription costs, Stopee is here to walk you through cancelling without unnecessary complications.

Who cancels coffee meets bagel and when

People cancel CMB for many reasons: subscription fatigue, budget concerns, relationship status changes, or dissatisfaction with the service. The good news is that cancelling is straightforward once you know where to look, and Stopee has helped thousands of consumers navigate subscription platforms exactly like this one.

Coffee meets bagel pricing in singapore

Understanding what you're paying for helps you decide whether cancellation makes sense, or whether a downgrade to the free tier suits you better.

Current plans and costs

CMB pricing in Singapore is primarily set through the Apple App Store and Google Play Store. The table below reflects typical converted pricing; always verify the exact amount in your app store before subscribing or billing.

Pro tip: Log into your CMB account and check your subscription section directly - prices vary by device and payment method, and the figures above are converted estimates, not live in-app pricing.

Your consumer rights when cancelling in singapore

Singapore's Consumer Protection (Fair Trading) Act protects you when you subscribe to services like Coffee Meets Bagel, and understanding these rights puts you in control.

What the consumer protection act covers

The Consumer Protection (Fair Trading) Act in Singapore requires that services be provided with reasonable care and skill, and that any terms disclosed are fair and transparent. If CMB fails to deliver as described, or if auto-renewal terms weren't clearly communicated, you have grounds to escalate your complaint.

Refund rights under singapore law

While CMB's published policy states purchases are "final and non-refundable," Singapore consumer law allows exceptions. You may be entitled to a refund if:

• The service was not delivered as advertised or promised.
• You were charged without clear consent for auto-renewal.
• The company failed to provide clear cancellation instructions before purchase.
• You contact CMB within 7 days of the charge and CMB agrees to a discretionary refund.

If CMB refuses a valid refund claim, you can escalate to the Consumers Association of Singapore (CASE). Stopee recommends documenting all communication - screenshots of charges, emails to support, and records of when you requested cancellation - to strengthen your case.

How to cancel coffee meets bagel: step-by-step by platform

Your cancellation method depends on how you subscribed. Follow the correct path below to stop recurring charges.

Cancel if you subscribed via apple app store

If you see CMB charges from Apple every month, you subscribed through your Apple ID and must cancel in App Store settings, not in the CMB app itself.

1. On your iPhone or iPad, open the Settings app.
2. Tap your name at the top, then select "Subscriptions."
3. Find Coffee Meets Bagel in the list and tap it.
4. Tap "Cancel Subscription" at the bottom of the screen.
5. Confirm the cancellation when prompted.
6. You will retain Premium features until the end of your current billing period. After that, your account reverts to the free tier.

Warning: Simply deleting the CMB app or logging out does not cancel your Apple subscription. Your payment method will continue to be charged unless you cancel in Settings.

Cancel if you subscribed via google play store

If your CMB charges appear on your Google Play account, you subscribed through Google Play and must cancel there.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select "Payments and subscriptions," then "Subscriptions."
4. Find Coffee Meets Bagel and tap it.
5. Tap "Cancel Subscription" and confirm.
6. You will retain Premium access until the current billing period expires.

Pro tip: If you use multiple Android devices, log into the Google Play Store on any of them to manage your subscription in one place.

Cancel if you subscribed directly via coffee meets bagel's website

If you purchased a Premium plan directly through CMB's website (not through an app store), you cancel from your account dashboard.

1. Visit the Coffee Meets Bagel website and sign in with your login credentials.
2. Navigate to Account Settings or Profile Settings.
3. Locate the Billing or Subscription section.
4. Find your active subscription and select "Cancel" or "Turn off auto-renewal."
5. Confirm your cancellation when prompted.
6. Check your email for a cancellation confirmation receipt.

Cancellations processed on the web take effect at the end of your current billing cycle. Stopee recommends saving a screenshot of the cancellation confirmation as proof for your records.

What happens after you cancel your coffee meets bagel subscription

Knowing what to expect after you hit cancel helps you avoid confusion and surprises.

Your access during the notice period

Once you cancel, you do not lose access immediately. You retain all Premium features - activity reports, read receipts, Beans - until the end of your current billing period. Think of it as paid-for access until your contract naturally expires.

Your account after the billing period ends

When your billing cycle concludes, your account automatically downgrades to the free tier. You will no longer see Premium features, and paid Beans will no longer be available. Your account itself remains active and your matches and messages stay in your inbox unless you delete your account.

Should you delete your account or just cancel the subscription?

Cancelling your subscription and deleting your account are two separate actions. You can cancel your subscription and keep your account active on the free tier if you think you might return. If you want to remove all your data and presence from CMB, you would delete your account separately - but deletion does not refund any charges.

Warning: Deleting your CMB account does not cancel active app store subscriptions. You must cancel through Apple, Google, or CMB's web settings first to stop charges.

Refunds: what you can realistically expect

CMB's standard position is that purchases are final and non-refundable, but this is not the whole story.

Coffee meets bagel's discretionary refund window

CMB may issue a refund or credit if you contact customer support within 7 days of a charge and explain your issue. This is at their discretion - not a guarantee - but worth attempting if you subscribed by mistake, were charged twice, or experienced a service failure.

Email CMB's support team with:

• Your account email and username.
• The date and amount of the charge you dispute.
• A clear explanation of why you believe a refund is justified.
• Screenshots of the charge and any relevant communications.

Refunds for subscriptions billed through app stores

If you subscribed via Apple App Store or Google Play, the app store - not CMB - handles refund requests. Follow your app store's refund process:

• Apple: Go to Settings > Subscriptions > Coffee Meets Bagel, scroll to the top, and tap "Report a Problem" to request a refund directly from Apple.
• Google Play: Open the Google Play Store, find your subscription, and select "Report a problem" to contact Google.

Stopee advises being specific: "Charged on [date] for a service I did not use" or "Unaware auto-renewal was active" carry more weight than vague complaints.

Common mistakes to avoid when cancelling

Cancelling feels stressful when you're unsure, but a few clear steps will get you across the finish line safely.

Mistake 1: uninstalling the app instead of cancelling the subscription

This is the most common trap. Removing the CMB app from your phone does absolutely nothing to stop recurring charges. You must cancel through your app store settings or CMB's web account. Stopee has seen hundreds of users who thought deleting an app cancelled their subscription, only to discover months of charges on their card.

Mistake 2: deleting your account thinking it stops billing

Removing your CMB account is a separate action from cancelling your subscription. Even after account deletion, app store subscriptions continue to renew. Always cancel the subscription first through your payment platform.

Mistake 3: not checking which payment method is linked

If you've ever switched payment methods or phones, you might not remember how you originally subscribed. Before cancelling, verify:

• Does your Apple/Google account show an active CMB subscription?
• Or did you subscribe directly via CMB's website with a credit card?

Check both places to ensure you cancel through the correct channel.

Mistake 4: not saving proof of cancellation

Screenshot your cancellation confirmation or save the confirmation email. If you're later charged by mistake - which is rare but happens - proof that you cancelled is invaluable for disputing the charge with your bank or app store.

Your cancellation checklist

Use this checklist to confirm you have successfully cancelled and protected yourself.

Coffee meets bagel's singapore contact and legal address

If you need to escalate a dispute or request a manual cancellation, contact CMB through their registered Singapore entity.

Registered legal entity

Coffee Meets Bagel Pte. Ltd. is registered with ACRA (Accounting and Corporate Regulatory Authority) in Singapore. The registered business address is:

Coffee Meets Bagel Pte. Ltd.
Robinson Road
Singapore

For customer support inquiries, contact CMB through the in-app support portal or the website contact form. Stopee recommends documenting all communication attempts, including dates and responses, if you need to escalate to CASE (Consumers Association of Singapore).

Escalation to consumer authorities

If CMB refuses to honour a valid refund claim or fails to respond to your cancellation request, file a complaint with the Consumers Association of Singapore (CASE). You can reach CASE at:

• Phone: 6100 0315
• Website: www.case.org.sg
• In person: Blk 111, Armenian Street, #06-01, Singapore 179941

Provide CASE with copies of all charges, cancellation attempts, and support emails. Singapore consumer law is on your side if the company has acted unfairly.

Why stopee is your ally in subscription management

Cancelling Coffee Meets Bagel should be simple, yet confusing subscription terms, auto-renewal traps, and platform-specific cancellation methods trip up thousands of people every month. Stopee exists to cut through that complexity with clear, step-by-step guidance tailored to your situation.

Whether you're cancelling CMB or managing subscriptions across multiple services, Stopee has helped thousands of consumers take control of their recurring charges, recover erroneous refunds, and understand their rights under Singapore law. Visit Stopee today to explore your options, track your subscriptions, and never miss a cancellation deadline again.