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How to cancel kickresume and protect your wallet in singapore

What is kickresume and why you might want to cancel

Kickresume is an online resume-building platform that helps you create professional CVs, cover letters, and portfolios using ready-made templates and AI-powered writing assistance. The service operates across web browsers and mobile apps (iOS and Android), giving you flexibility to work on your documents wherever you are. If you signed up for a subscription or made an in-app purchase, you may now realise the service doesn't fit your needs, or you've completed your job search and simply don't need it anymore.

How kickresume works

The platform offers professionally designed templates that you can customise to match your experience and industry. You access premium features through a web subscription or in-app purchases on your phone. Kickresume also sells standalone services like resume proofreading, which means you might have multiple charges tied to your account. Understanding where your subscription lives (web versus mobile app) is crucial because each platform has different cancellation rules.

Why cancelling matters

If you're not actively using Kickresume, your subscription will keep charging you every month or year unless you take action. Many users forget they've signed up and wake up to unexpected charges. Stopee is here to walk you through the exact steps to stop these recurring payments and, where possible, recover unused fees.

Your consumer rights when cancelling in singapore

Before you cancel, know what protection Singapore law gives you as a consumer.

The consumer protection (Fair trading) act

Singapore's Consumer Protection (Fair Trading) Act governs unfair practices in trade, including misleading pricing and unconscionable conduct. While this law doesn't automatically grant you a 14-day "cooling-off" period for digital services (as the EU does), it protects you if Kickresume misrepresents its features, charges you without consent, or refuses reasonable refund requests for demonstrable faults.

If Kickresume charged you but never delivered access, or the service was materially defective and you cancelled within a reasonable timeframe, you have grounds to escalate beyond their standard refund policy. The Consumers Association of Singapore (CASE) can mediate disputes if the company refuses to cooperate. Keep all receipts, emails, and screenshots of charges for evidence.

The 14-day money-back guarantee kickresume offers

Kickresume offers eligible new users a one-time 14-day money-back guarantee after upgrading to a paid plan. This is a contractual right built into their terms, not a legal cooling-off period. You must request it within 14 days of purchase, before you've fully used the service or agreed to immediate provision. If you've accessed all premium features, this waiver may apply and Kickresume could deny your refund.

How to cancel kickresume on web and mobile

Your cancellation method depends entirely on where you bought your subscription.

Cancel your web subscription

If you signed up directly on Kickresume's website using a credit card or PayPal, follow these steps to stop recurring charges.

1. Open your web browser and go to Kickresume's website.
   • Log in with your email and password.
   • If you can't remember your credentials, click "Forgot Password" and reset it.
2. Navigate to your Account Settings.
   • Look for a profile icon or menu in the top-right corner.
   • Select "Settings" or "Account" from the dropdown.
3. Find the Subscriptions and Billing section.
   • This section lists all active plans tied to your account.
   • You'll see your current plan, billing date, and renewal amount.
4. Click the Cancel button next to your subscription.
   • Kickresume will ask you to confirm the cancellation.
   • You may see a retention offer (discount or extended trial); ignore it if you're decided.
5. Confirm your cancellation and keep the confirmation email.
   • Kickresume will send you a receipt or confirmation message.
   • Your subscription will stop renewing at the end of your current billing cycle.

Pro tip: Mark the end date of your current billing cycle on your calendar. If you see another charge after that date, contact Kickresume immediately-it may be a system error or glitch.

Cancel an iOS in-app subscription

If you bought Kickresume through the Apple App Store on your iPhone or iPad, you cannot cancel inside the Kickresume app. Apple controls all iOS subscriptions, so you must cancel through your Apple ID settings.

1. Open the Settings app on your iOS device.
   • Scroll to the top and tap your name.
2. Tap Subscriptions.
   • You'll see all active subscriptions linked to your Apple ID.
3. Find and tap Kickresume.
   • If you've purchased multiple services from Kickresume, they may appear as separate line items.
4. Tap Cancel Subscription.
   • Apple will confirm the cancellation and explain your access timeline.
   • You'll receive a confirmation email from Apple.

Warning: Do not delete the Kickresume app before cancelling. Deleting the app does not cancel your subscription; Apple will keep charging you until you explicitly cancel in Settings.

Cancel an android in-app subscription

Android users who bought Kickresume through Google Play must cancel via Google Play, not the app itself.

1. Open the Google Play Store app on your Android device.
   • Tap the profile icon in the top-right corner.
2. Go to Payments and Subscriptions.
   • Tap Subscriptions to see all active services.
3. Find and tap Kickresume.
   • Review the current plan and renewal date.
4. Tap Cancel Subscription.
   • Google Play will ask you to confirm and may offer a retention incentive.
   • Your subscription will end at the next billing date.

What happens immediately after you cancel

Cancelling can feel unsettling, but understand exactly what changes and what stays the same.

Your access during the notice period

Once you cancel, Kickresume does not revoke your access immediately. Your premium features remain active until the end of your current billing period. For example, if you cancel on the 15th of the month but paid through the 30th, you can still use all premium templates and AI tools until the 30th. After that date, your account automatically downgrades to the free tier, and you lose access to paid features.

Your account data and documents

Kickresume does not delete your account, resumes, or cover letters when you cancel. All documents you created remain available under your account indefinitely, subject to Kickresume's data policies. You can log back in anytime to download, edit, or export your work. However, if Kickresume deletes inactive accounts after a long period (many platforms do), your data could disappear if you don't access your account within that timeframe. Check Kickresume's Terms of Service or privacy policy for their data retention rules.

Pro tip: Before cancelling, download all your resumes and cover letters as PDFs or Word files to your computer. This ensures you have a backup that doesn't depend on Kickresume's servers.

Refunds: when you can get your money back

Kickresume's standard refund policy is restrictive, but exceptions exist.

Standard refund policy: non-refundable subscriptions

Kickresume classifies subscriptions and one-off services (like proofreading) as non-refundable once payment clears. If you cancel mid-cycle, you forfeit the unused portion. If you paid for a year upfront and cancel after two months, Kickresume keeps the remaining 10 months' fees. This is steep, but it's their stated position.

The 14-day money-back guarantee

New customers upgrading to a paid plan may qualify for a one-time 14-day money-back guarantee. To claim it, you must request a refund within 14 days of your first charge. Critically, you forfeit this right if either (a) you consent to immediate provision of the service, or (b) you've fully used the service and demonstrated its capabilities. If you've downloaded 10 templates, used the AI writer extensively, and then ask for a refund, Kickresume will likely deny it on the grounds that you've already consumed the service.

To maximise your refund chances, email Kickresume's support team within the 14-day window, cite the money-back guarantee in their terms, and clearly state you want a refund before exploring the platform further. Keep your request friendly and factual-do not criticise or threaten.

Disputing charges and escalating with CASE

If Kickresume refuses a refund claim you believe is valid (e.g., you were charged without consent, or the service was faulty), you can escalate. First, gather evidence: screenshots of charges, emails with Kickresume support, your terms of service, and any proof of your refund request. Send a formal written request to Kickresume's billing department, referencing the Consumer Protection (Fair Trading) Act and asking them to reconsider.

If they refuse again, contact the Consumers Association of Singapore (CASE) to file a dispute. CASE can mediate and, if warranted, escalate to regulatory bodies. This process takes time and effort, but it's available to you if you've genuinely been wronged. Stopee encourages you to pursue legitimate refund claims rather than accept an unfair denial.

Pricing, plans, and what you're paying for

Understanding Kickresume's pricing helps you decide whether cancellation is the right move and whether to pursue a refund.

Prices shown are approximate conversions from USD to SGD and may vary slightly depending on current exchange rates and your location. Stopee recommends checking Kickresume's actual pricing in SGD when you log in, as these figures are estimates for planning purposes.

Common mistakes when cancelling kickresume

Cancellation sounds simple, but thousands of users trip up and end up charged again.

Forgetting where you subscribed

The biggest mistake is not remembering whether you signed up on the web, iOS, or Android. If you cancel on the website but you actually subscribed through Apple, your subscription stays active and charges you again. Before you cancel anywhere, check your email receipt or credit card statement to see where the charge originated. If it says "Apple" or "Google," cancel there. If it says "Kickresume" or "Kick Resume Ltd," cancel on the web.

Deleting the app instead of cancelling

Removing Kickresume from your phone does nothing to stop your in-app subscription. Your payment method still has an active subscription linked to it. You must explicitly cancel in the app store's subscription settings, or you'll be charged again at the next renewal.

Assuming immediate access loss after cancellation

You retain your premium access until the end of your billing cycle. Some users panic and think they've lost everything immediately, so they re-subscribe by accident to regain access they still have. Wait until your actual end date before worrying.

Not keeping your confirmation

If Kickresume charges you again after you cancel, you'll need proof that you cancelled. Save the confirmation email or screenshot the cancellation screen. Without evidence, support teams drag out refund disputes. Stopee advises every user to document their cancellation the moment they complete it.

Should you keep or cancel kickresume: a checklist

Use this checklist to decide whether cancellation makes sense for you right now.

Next steps: how stopee helps you stay protected

Cancelling Kickresume is straightforward once you know the steps, but staying on top of your subscriptions is an ongoing challenge. Stopee (stopee.com) is a subscription management platform that helps you track, cancel, and recover refunds from dozens of services. After you cancel Kickresume, you can log any cancellation details into Stopee to monitor whether charges truly stop. If a stray charge appears, Stopee has helped thousands of consumers dispute it and recover their money using consumer law templates and escalation guides.

Additionally, Stopee's features let you set reminders for billing dates, track which services you're actually using, and instantly see which subscriptions are draining your wallet. Many of our users discover they've been paying for services they forgot about entirely-services like Kickresume.

Pro tip: After cancelling Kickresume, log into Stopee, add the cancellation to your records, and set a reminder to verify that no charge appears on your next statement date. This gives you proof that you cancelled and a system to catch any errors.

Contact information for kickresume

If you need to escalate a dispute or request a refund after cancelling, you may need Kickresume's official contact details.

Kickresume headquarters

Kickresume's primary registered office is located in Bratislava, Slovakia. The company previously listed an address in Beckov, Slovakia, but this is now considered a former registered office. For Singapore customers, this matters only if you're filing a formal complaint or legal claim; most support requests are handled online.

How to contact support

Use Kickresume's in-app support chat or email support@kickresume.com to request a refund or ask questions about your cancellation. Include your account email, the date of the charge you're disputing, and your cancellation request. Keep copies of all correspondence. If Kickresume doesn't respond within 7 to 10 business days, escalate to the Consumers Association of Singapore (CASE) or your credit card issuer's dispute team.

Final thoughts: take control of your subscriptions now

Kickresume is a competent resume builder, but it's easy to forget you're paying for it and equally easy to fumble the cancellation process. Whether you're cancelling because you've finished your job search, found a cheaper alternative, or simply want to cut costs, the steps are straightforward: locate your subscription (web or app), cancel it in the correct place, and keep your confirmation. If you qualify for the 14-day money-back guarantee, request it within the window. If Kickresume refuses a fair refund claim, escalate to CASE with your evidence.

The Consumers Association of Singapore stands behind you if the company acts unfairly. Meanwhile, Stopee has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and build better habits around recurring charges. Take 10 minutes today to cancel Kickresume if you're not using it, document your cancellation, and add the date to your calendar as a reminder to verify the charge stops. You'll feel lighter knowing you've stopped the bleed.