Manage Breethe

How to cancel breethe in south africa and protect your wallet

What breethe is and why you might want to leave

Breethe is a subscription-based wellness app that delivers guided meditations, sleep stories, hypnotherapy, music and soundscapes, plus AI coaching to help you manage stress and sleep better. It's available through your phone (iOS or Android) or directly on the web, with flexible plans ranging from monthly to lifetime access.

Many South African users sign up hoping to build a meditation habit, only to find the app doesn't fit their routine or budget. Whether you've discovered a better alternative, hit financial constraints, or simply don't use the service anymore, cancelling should be straightforward. At Stopee, we help you navigate subscription cancellations with confidence, and Breethe is no exception.

Where you likely subscribed to breethe

Your cancellation path depends entirely on where you signed up. If you used the Apple App Store, Google Play, or Breethe's website directly, each platform has its own cancellation process and refund rules. Stopee recommends identifying your purchase channel first, because billing, access rights and refund eligibility all flow from that decision.

Your consumer rights under south african law

South Africa's Consumer Protection Act (CPA) gives you strong legal footing when cancelling subscriptions, and understanding these rights puts you in control.

What the consumer protection act guarantees you

The CPA requires any business offering subscription services to make cancellation as easy as signing up. You have the right to cancel without penalty, and the company must process your request promptly. For digital services like Breethe purchased on the web, you also have a 30-day cooling-off period during which you can reverse the transaction and claim a refund.

If Breethe refuses to cancel your subscription or blocks your access after you've paid, that violates the CPA. Stopee advises documenting everything: screenshots of your subscription settings, email confirmation of cancellation requests, and any support messages. These records become your leverage if you need to escalate to the National Consumer Commission (NCC).

When to contact the national consumer commission

If Breethe ignores your cancellation request, continues charging you after you've cancelled, or refuses a refund you're legally entitled to, the NCC is your escalation point. You can file a complaint at www.ncc.org.za for free. The NCC has enforcement power and can compel refunds or service restoration. At Stopee, we've seen the NCC move quickly on subscription disputes, especially when the consumer has clear evidence of repeated billing.

How to cancel breethe step by step

Your cancellation process depends on which platform you used to subscribe; follow the method that matches your purchase channel.

Cancel breethe via apple app store (iOS)

If you subscribed through your iPhone or iPad, Apple handles your billing and cancellation.

1. Open Settings on your iPhone or iPad.
   • Look for the grey cog icon on your home screen.
2. Scroll to the top and tap your name (your Apple ID profile).
   • If you don't see your name, you're not logged into iCloud; log in first.
3. Select Subscriptions.
   • You'll see all your active and cancelled subscriptions listed here.
4. Find and tap Breethe.
   • The app will show as "Active" if your subscription is current.
5. Tap Cancel Subscription (or Cancel Free Trial if you're still in a trial period).
   • Apple will ask you to confirm; tap Confirm to complete the cancellation.
6. Confirm the cancellation message appears on screen.
   • Pro tip: Take a screenshot showing "Subscription Cancelled" for your records. You keep premium access until the end of your current billing cycle.

Cancel breethe via google play (Android)

Android users subscribe through Google Play, which controls cancellation and billing terms.

1. Open the Google Play app on your Android phone or tablet.
   • Look for the coloured triangle icon in your app drawer or home screen.
2. Tap your profile icon in the top right corner.
   • It usually shows your initial or profile picture.
3. Select Payments and subscriptions.
   • This menu shows all your active subscriptions and payment methods.
4. Tap Subscriptions to view all active apps you're paying for.
   • Breethe will appear in this list if you have an active subscription.
5. Tap Breethe, then select Cancel subscription.
   • Google will prompt you to confirm your reason for cancelling; you don't have to provide one, but feedback helps developers improve.
6. Confirm the cancellation by following the final prompt.
   • Pro tip: Screenshot the "Subscription cancelled" confirmation. Your premium access continues until your next billing date.

Cancel breethe via the web (breethe.com)

If you subscribed directly on Breethe's website, you cancel through your account dashboard.

1. Go to breethe.com in your web browser.
   • Use the same browser or device you used to sign up if possible.
2. Log in with your email address and password.
   • Warning: If you can't remember your password, use the "Forgot Password" link to reset it before continuing.
3. Click your profile or account icon, usually in the top right corner.
   • Look for a menu option labelled Account, Settings, or Profile.
4. Navigate to Billing, Subscription, or Account Settings.
   • Different apps label this section differently; look for anything mentioning your plan or payment method.
5. Find the option to cancel your subscription or turn off auto-renewal.
   • Some services show a red or prominent "Cancel" button; others hide it under "Manage Subscription."
6. Confirm the cancellation when prompted.
   • Pro tip: Look for an email confirmation immediately after. If you don't receive one within 10 minutes, log back in and verify the subscription shows as cancelled.

What happens immediately after you cancel

Cancelling Breethe feels uncertain because access and billing don't always align; here's what actually happens next.

Your access after cancellation

When you cancel a subscription purchased through Apple or Google, you retain full premium access until the end of your current billing period. If your next renewal date is 14 days away, you keep meditating for those 14 days at no additional cost. This grace period is guaranteed by both app stores, and Breethe cannot override it.

If you cancel a web-based subscription, access typically stays active until your paid period expires. Check your account dashboard to confirm the exact access end date; Stopee recommends noting this date somewhere safe so you're not caught off-guard when the app locks you out.

Your account after cancellation

Cancelling your subscription does not delete your Breethe account. Your login credentials, saved meditations, sleep preferences and profile data remain intact. You'll revert to free-tier access (if available) or lose access to premium features, but the account itself stays active. If you want to delete your account entirely and erase all personal data, you must request that separately through Breethe's support contact or account settings.

Refund eligibility and how to request one

Refunds for Breethe depend entirely on where and when you purchased, and South African consumer law gives you specific levers to pull.

Refunds for web purchases (breethe.com)

Breethe offers a 30-day, 100% money-back guarantee for annual, two-year and lifetime plans purchased directly on the website. If you bought one of these longer plans and cancel within 30 days, you're entitled to a full refund. Monthly web subscriptions are non-refundable after purchase, so you cannot claim a refund on monthly plans once your first billing period begins.

Pro tip: If you purchased a year-long or lifetime plan and changed your mind, count 30 days from your purchase date, not from when you first tried the app. Request the refund before day 31. After 30 days, Breethe's policy says no refunds apply, but the Consumer Protection Act's cooling-off period may still protect you; Stopee recommends escalating to the NCC if Breethe refuses.

Refunds for apple app store purchases

Apple handles all billing and refund decisions for App Store purchases, not Breethe. If you bought a Breethe subscription through Apple, you must request the refund from Apple, not Breethe. Apple typically offers a 45-day window for refund requests on subscriptions, though their policy can vary.

To request an Apple refund, go to reportaproblem.apple.com, select your transaction, and choose "Request a refund." Explain that you didn't use the service or it didn't meet your expectations. Apple will process the request within 5 to 10 business days. Breethe will never issue this refund because they don't control your payment method.

Refunds for google play purchases

Similarly, Google Play manages refunds for Android subscriptions. You have up to 48 hours from the first charge to request a full refund; after that, Google's policy generally denies refunds for working subscriptions, though exceptions exist.

To request a Google Play refund, open Google Play, tap your profile icon, go to Payments and subscriptions > Subscriptions > Breethe, and select "Report a problem." Explain your reason and submit. Google will typically respond within 24 hours. If they deny your request and you believe you have grounds under South African consumer law, escalate to the NCC.

How to request a refund step by step

1. Gather your proof of purchase: receipt, transaction ID, order confirmation email or screenshot.
   • This document is your most important asset if Breethe or the app store disputes your claim.
2. Identify where you purchased (Apple, Google, or web).
   • This determines whether you contact Breethe, Apple, or Google.
3. For web purchases within 30 days, contact Breethe support directly through the website or the email address on your receipt.
   • Write clearly: "I purchased [plan name] on [date] and request a full refund under your 30-day guarantee."
4. For Apple or Google purchases, submit a refund request through the app store using the steps above.
   • Don't contact Breethe; the app store controls this decision.
5. Keep copies of all emails and refund request confirmations.
   • If the first request is denied, you'll need these to escalate to the NCC or file a chargeback with your bank.

Breethe pricing and plan details

Understanding what you're paying for helps you decide whether to keep or cancel your subscription.

Note: ZAR estimates are approximate and fluctuate with exchange rates. Always confirm the exact South African Rand price in your app store or on breethe.com before purchasing. Monthly subscriptions renew automatically; annual and longer plans also renew unless you cancel beforehand.

Common mistakes to avoid when cancelling

Cancelling feels simple until a mistake costs you money; here's what most people get wrong.

Mistake 1: deleting the app instead of cancelling the subscription

Uninstalling Breethe from your phone does not cancel your subscription. Your recurring charge continues because the subscription lives in your app store account, not the app itself. Stopee sees this error constantly: users delete the app, feel relieved, then discover their bank account was charged a week later. Always cancel through your account settings before deleting the app.

Mistake 2: assuming you cancelled when you only turned off notifications

Some subscription settings let you mute reminders or pause notifications, but these options don't cancel your subscription. Your billing continues silently in the background. Check your app store subscriptions list directly to confirm the status shows "Cancelled," not just "Paused" or "Notifications Off."

Mistake 3: missing the 30-day refund window for web purchases

Breethe's 30-day money-back guarantee only applies to annual, two-year and lifetime plans purchased on the web, not monthly plans, and only if you request the refund within 30 days of purchase. Many users wait weeks before requesting a refund, then discover they've missed the window. Stopee recommends requesting your refund as soon as you decide to cancel if you're within the grace period.

Mistake 4: contacting breethe for apple or google refunds

Breethe customer support will tell you they don't process refunds for app store purchases because they don't handle your payment. While technically true, this can feel like a runaround. Go directly to Apple or Google; they have the refund authority, not Breethe. At Stopee, we've found that contacting the app store first saves time and frustration.

Mistake 5: not documenting your cancellation

If a billing dispute arises later, you'll need proof that you actually cancelled. Take screenshots of the "Subscription Cancelled" confirmation screen, save any cancellation emails, and note the date and time. Without documentation, your claim against Breethe or your app store becomes your word against theirs.

Checklist before and after cancelling breethe

Use this checklist to ensure you cancel cleanly and protect yourself from surprise charges.

Why you might want to cancel and alternatives to consider

Before you leave, it's worth asking whether cancellation is your best move or whether a pause or downgrade makes more sense.

Reasons to cancel breethe

You might cancel if the app doesn't fit your lifestyle, you prefer a different meditation platform, you're facing financial pressure, or you simply don't use premium features enough to justify the cost. Monthly plans cost around R270; if you open the app fewer than twice a week, the value proposition weakens. Stopee recommends honest self-assessment: if you've ignored Breethe for more than a month, cancellation is likely the right call.

Reasons to keep breethe

If you use the app regularly and your meditation or sleep routine depends on it, the cost is reasonable value. The lifetime plan (approximately R5,400 one-time) works out cheaper than five years of monthly subscriptions and eliminates future billing surprises. Annual plans are generally cheaper per month than month-to-month billing, so if you're on a monthly plan and love the app, upgrading to annual often saves money.

Alternatives to full cancellation

Some users don't need to cancel; they need to downgrade. If Breethe offers a free tier with basic meditations, switching to free access lets you keep your account active without charges. Alternatively, you could pause your subscription for a month or two if life is hectic; this gives you a break without permanent cancellation. Contact Breethe support to ask if pause options exist on your plan.

Your next steps and how stopee can help

Cancelling Breethe is straightforward if you follow the correct platform-specific process and document your action. The hardest part is often confirming that your cancellation actually stuck; a quick verification 24 hours later prevents surprise charges weeks down the line.

If Breethe refuses to cancel, continues billing you after cancellation, or denies a refund you're legally entitled to under South African consumer law, escalate to the National Consumer Commission at www.ncc.org.za. They enforce the Consumer Protection Act and have tools to compel refunds and service corrections that you don't have alone.

Stopee has helped thousands of consumers navigate subscription cancellations across every platform and service type. Whether you need clarity on your cancellation status, help drafting a refund request, or guidance on escalating to the NCC, Stopee's guides and tools are designed to empower you to take control of your subscriptions. Visit Stopee today to explore resources for Breethe and other services you might want to cancel, and remember: your money, your choice, your control.

Contact information for breethe

If you need to contact Breethe directly, use the support channels available on their website or within the app itself. Many subscription disputes are resolved faster when you reach out to customer support with your account details and order information. Stopee recommends keeping copies of all correspondence for your records in case you need to escalate to the NCC or your bank.

For app store-specific issues, contact Apple at support.apple.com or Google Play support at support.google.com/googleplay. These teams handle billing disputes, unauthorised charges, and refund appeals for subscriptions purchased through their platforms.