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Cancel MyPerfectResume: Step-by-Step Guide
How to cancel MyPerfectResume and protect your wallet in south africa
What is MyPerfectResume and why you might need to cancel
MyPerfectResume is an online resume and cover letter builder that helps you create professional job application documents using templates and step-by-step guidance.
The service operates on a subscription model, offering access to premium templates, unlimited edits, and downloadable resume files while your subscription is active. You can build and refine your resume through the web platform or mobile app, then export your finished document for job applications.
Many South African job seekers use MyPerfectResume temporarily-to craft one polished resume or update your cover letter for a specific role. Once you've downloaded your finished document, you may no longer need ongoing access, making cancellation a smart financial decision. Stopee understands that subscription services can quickly add up, which is why we've created this guide to help you cancel with confidence.
How MyPerfectResume billing works
Subscriptions renew automatically at your chosen interval-monthly or annually-unless you actively cancel before the next billing date. Your payment method is charged automatically, and you'll receive a receipt via email. Understanding your billing cycle is essential before you attempt to cancel.
Why cancellation matters
If you're no longer using the service, every billing cycle that passes without cancellation is money you didn't intend to spend. South African consumers are protected by the Consumer Protection Act, which gives you rights around automatic renewals and refunds-and Stopee is here to make sure you exercise those rights effectively.
Your consumer rights in south africa
South African law protects you when managing digital subscriptions and online purchases.
The consumer protection act and your rights
The Consumer Protection Act (2008) grants you the right to cancel a direct agreement (including subscription contracts) within 14 days of purchase without penalty, provided you do so before any service renewal occurs. This applies to digital services like MyPerfectResume if you purchase directly via their website.
For web purchases made through myperfectresume.com, MyPerfectResume offers a 14-day money-back guarantee. If you cancel within 14 days of your first subscription charge, you qualify for a full refund-no questions asked. After the 14-day window closes, the company reviews refund requests on a case-by-case basis, but they are not obligated to grant them.
App store and google play protection
If you subscribed via Apple App Store or Google Play Store, your refund rights fall under Apple's and Google's policies, not MyPerfectResume's directly. Apple typically allows refund requests within 14 days of purchase; Google offers a similar 14-day window. You must request refunds through the respective app store, not through MyPerfectResume customer service.
Pro tip: Keep your receipt email or app store confirmation. If the company disputes your cancellation, you'll need proof of the transaction date to enforce your 14-day refund window.
Pricing and subscription plans for south africa
MyPerfectResume offers multiple subscription options, with pricing varying by platform and currency.
Current plans and costs
The table below shows typical pricing available to South African customers. Web prices are displayed in Canadian Dollars (CAD) on the official site, while App Store subscriptions display prices in South African Rand (ZAR).
| Plan | Price | Billing cycle | Key features |
|---|---|---|---|
| iOS monthly subscription | R499.99 | Monthly | Full resume builder, templates, downloads on iOS |
| iOS annual subscription | R1,499.99 | Yearly | Full access for one year on iOS app |
| Web premium (4-weekly) | ~R580 ZAR equiv. (34.95 CAD) | Every 4 weeks | Web builder, premium templates, unlimited downloads |
| Web premium (annual) | ~R1,960 ZAR equiv. (119.40 CAD) | Yearly | Full annual access to web platform |
Pro tip: Annual plans cost less per month than monthly subscriptions. If you do want to continue, locking in an annual plan saves you money-but only if you're certain you'll use it.
How to cancel MyPerfectResume on the web
Cancelling through the official website is the quickest and most straightforward method if you subscribed directly via myperfectresume.com.
Step-by-step web cancellation process
- Open your web browser and visit myperfectresume.com, then log in using your email and password.
- Warning: If you've forgotten your password, use the "Forgot Password" link before starting. You cannot cancel without logging in.
- Once logged in, click on your profile icon or navigate to "My Account" (usually in the top-right corner or main menu).
- Select "My Settings" or "Account Settings" from the menu options.
- Look for a "Subscriptions" or "Billing" section and click it.
- Locate your active subscription and click the "Cancel Subscription" button.
- MyPerfectResume may ask you to confirm your cancellation or select a reason. Complete any required prompts.
- You should receive a cancellation confirmation email within minutes. Save this email-it serves as proof of cancellation and your refund window start date.
Pro tip: Perform this cancellation on a desktop or laptop if possible, as the interface is often clearer than on mobile browsers.
If your web cancellation fails
Sometimes the website cancellation button may not respond, or you may encounter an error message. If this happens, don't repeatedly click-contact customer service instead.
Email MyPerfectResume's customer support team at customerservice@myperfectresume.com. Include your account email, subscription start date, and a clear statement that you wish to cancel immediately. Request a cancellation confirmation number in response. Keep a copy of your email and their reply as documentation.
How to cancel MyPerfectResume on mobile apps
If you subscribed through an app store, cancellation happens through that store's platform, not through MyPerfectResume itself.
Cancelling on iOS (Apple app store)
- Open the Apple App Store app on your iPhone or iPad.
- Tap your profile icon in the top-right corner.
- Select "Subscriptions" from the menu.
- Find "MyPerfectResume" in your active subscriptions list and tap it.
- Tap "Cancel Subscription" and confirm your choice.
- Apple will show you an instant confirmation. You should also receive an email from Apple confirming the cancellation.
Pro tip: Apple sometimes offers you a discount to stay-ignore it if you've decided to leave. Your original decision to cancel is the best one for your budget.
Cancelling on android (Google play store)
- Open the Google Play Store app on your Android device.
- Tap your profile icon (usually in the top-right corner).
- Select "Manage subscriptions" or "Subscriptions."
- Tap "MyPerfectResume" to open its subscription details.
- Tap "Cancel subscription" and confirm.
- Google will send you a confirmation email within moments.
Warning: MyPerfectResume cannot process app store cancellations for you. If you email their support asking to cancel an App Store subscription, they will direct you back to Apple or Google. Handle this cancellation yourself via the app store directly.
What happens after you cancel
Cancellation doesn't mean instant loss of access-here's what you can expect.
Your access and features after cancellation
Once you cancel, your subscription will not renew when your current billing period ends. You retain full access to the resume builder, templates, and downloads until your paid period expires. If you're in the middle of a monthly billing cycle, you keep your premium features until that month concludes.
After your paid period runs out, the service downgrades to a free tier (if one exists) or locks premium features. You should download and save all your resume and cover letter files before the paid period expires to avoid losing your work.
Protecting your documents and data
Before your subscription ends, download every document you've created. MyPerfectResume typically allows you to export resumes as PDF, Word, or plain text files. Save these files to your computer or cloud storage (Google Drive, Dropbox, OneDrive) immediately after cancellation to ensure you never lose your carefully crafted resume.
Pro tip: After you've downloaded your files, consider deleting sensitive personal information from your MyPerfectResume account if you won't be using it again. This protects your privacy.
Refund eligibility and the 14-day window
South African consumer law and MyPerfectResume's own policy both support a 14-day refund period for eligible purchases.
Web purchase refunds (direct via myperfectresume.com)
If you purchased your subscription directly through myperfectresume.com, you can request a full refund if you cancel within 14 days of your first charge. This window is your strongest protection-take full advantage of it.
To request a refund within the 14-day window, cancel your subscription as described above, then email customerservice@myperfectresume.com with the subject line "Refund Request - 14 Day Guarantee." Include your account email, transaction date, and the amount charged. MyPerfectResume typically processes refunds within 5 to 10 business days back to your original payment method.
Refund requests made after 14 days are reviewed on a discretionary basis. The company is not obligated to refund, though they may consider requests if you have a legitimate complaint (e.g., the service failed to deliver promised features). Your chances improve if you explain clearly why the service didn't meet your needs.
App store and google play refunds
For subscriptions purchased via Apple App Store, request your refund directly from Apple within 14 days of the charge date. Visit reportaproblem.apple.com, log in, find the MyPerfectResume charge, and select "Request a refund." Apple reviews your request and typically responds within a few days.
For Google Play purchases, visit your Google Play account, find the MyPerfectResume subscription, and select "Request refund." Google processes refunds promptly if you're within the 14-day window.
Warning: Do not contact MyPerfectResume customer service to refund an App Store or Google Play charge. They cannot help you-only Apple and Google can issue refunds for app store transactions. Going straight to the source saves you time.
Common cancellation mistakes to avoid
We know how frustrating it is when a simple cancellation turns into a saga. Let's make sure yours doesn't.
Mistake 1: cancelling only via email without confirming on the website
Sending an email to customer service is not the same as officially cancelling through the website or app store. Many customers email support but never access the account settings to cancel. The company may never receive your email, or it may get lost in their inbox. Always cancel through the official platform first, then use email only as a backup if that fails.
Mistake 2: forgetting to download your resume before access expires
Your resume lives inside MyPerfectResume's servers. Once your subscription ends and you lose access, retrieving your document becomes much harder. Download everything immediately after cancellation, while you still have access. Use PDF or Word format-these are universally compatible and future-proof.
Mistake 3: not saving your cancellation confirmation
If a dispute arises about whether you actually cancelled, your confirmation email or confirmation number is your only proof. File these confirmations in a dedicated email folder or take screenshots. Stopee has helped thousands of consumers win refund disputes simply because they kept their confirmations.
Mistake 4: waiting until after the 14-day refund window closes
The 14-day clock starts when you're first charged, not when you decide to cancel. If you wait 20 days to cancel, you've lost your guaranteed refund window. If you're unhappy, cancel within the first two weeks-this is your safest protection.
Mistake 5: cancelling on the wrong platform
If you subscribed via Apple App Store, cancelling on the website does nothing. Your subscription will still renew because it's managed by Apple, not by MyPerfectResume. Always cancel on the same platform where you subscribed.
Checklist: before and after you cancel
Use this checklist to ensure your cancellation is complete and protected.
| Step | Action | Completed |
|---|---|---|
| 1 | Identify where you subscribed (web, iOS, or Android) | ☐ |
| 2 | Log into MyPerfectResume or your app store account | ☐ |
| 3 | Navigate to subscriptions and click "Cancel Subscription" | ☐ |
| 4 | Save or screenshot your cancellation confirmation number or email | ☐ |
| 5 | Download all your resume and cover letter files | ☐ |
| 6 | Check that the renewal charge does not appear on your next billing date | ☐ |
Contact MyPerfectResume for support and cancellation queries
If you encounter any issues during cancellation, reach out to MyPerfectResume directly or escalate to the appropriate authority if the company refuses to help.
MyPerfectResume customer service
Email: customerservice@myperfectresume.com
Company address: BOLD LLC, Guaynabo, Puerto Rico (registered mailing address for cancellation requests).
Include your account email, subscription details, and a clear request when you write. Allow 2 to 3 business days for a response.
If the company refuses to cancel or refund
If MyPerfectResume ignores your cancellation request or wrongfully denies your refund within the 14-day window, you have escalation options. The National Consumer Commission (NCC) in South Africa handles complaints about unfair business practices and non-compliance with the Consumer Protection Act. You can file a complaint at www.ncc.org.za if the company fails to honour your legal rights.
Stopee recommends documenting everything-emails, screenshots, confirmation numbers, transaction receipts-before escalating to the NCC. The stronger your evidence, the faster your case resolves.
Why stopee exists to help you cancel
Subscription services are designed to keep you enrolled for as long as possible. Hidden cancellation links, auto-renewal traps, and confusing processes all work in the company's favour, not yours. That's exactly why Stopee was created.
At Stopee, we believe cancelling should be as easy as subscribing. We've researched every step of the MyPerfectResume cancellation process so you don't have to. We've also compiled guides for thousands of other services-from streaming platforms to fitness apps to software subscriptions. Whether you're cancelling MyPerfectResume or another service, Stopee has helped thousands of consumers cancel smoothly, recover refunds they were entitled to, and reclaim control of their subscriptions.
Your money belongs to you. If you're not using a service, you shouldn't be paying for it. Stopee empowers you to cancel without guilt, confusion, or delay. Visit Stopee.com today and explore cancellation guides for any subscription service you're ready to leave behind.