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It Works

Manage It Works

What you don't know !

Silent Waste

84%

of people lose money every month on unused services

Lack of Transparency

60%

of users feel lost facing cancellation terms

Budget Illusion

82%

of consumers underestimate the cost of their automatic withdrawals

Fear of Commitment

44%

of subscribers have experienced a 'commercial trap' experience

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Cancel It Works: The Right Way

How to cancel it works in canada and recover your money

What is it works

It Works! is a direct-sales wellness company that ships health, beauty and fitness products across Canada through a network of independent distributors and online autoship programs. You can purchase individual product bundles or enrol in a recurring subscription that offers discounts and automatic monthly shipments of body wraps, supplements, skincare items and related merchandise.

The company operates under Canadian consumer protection law, which gives you specific cancellation and refund rights regardless of what their terms say. If you've enrolled in an autoship plan, purchased a distributor kit or signed up for a loyalty program, you have legal protections that make cancellation straightforward-once you know how to use them.

Why customers cancel it works

Most people cancel It Works for one of three reasons: the autoship charges keep arriving after they've stopped using the products, they received damaged or wrong items, or they simply changed their mind within the legal cooling-off window. Whatever your reason, you're protected by Canadian law, and Stopee is here to walk you through every step.

Your cancellation rights under canadian law

Canada's federal consumer protection rules-and provincial laws in your province-give you a 10-day cooling-off period from the moment you receive your order. This means you can cancel any It Works contract within 10 days of receiving your purchase confirmation or product shipment, no questions asked. The company must refund your money within 15 days of receiving your written cancellation notice.

If your products weren't delivered within 30 days of the contract date, you also have the right to cancel within one year and recover your money. These are legal guarantees, not favours from the company.

FAQ

It Works! is a direct-sales company offering health, wellness, and beauty products through distributors and online subscriptions. Customers can purchase one-time product kits or enroll in a loyalty/auto-ship program for discounts and recurring shipments.

When you cancel under the Canadian 10-day cooling-off right, It Works must process your refund within 15 days of receiving your notice. If you cancel a subscription, future shipments will stop, but you may need to return already shipped orders to receive a refund.

Yes, under Canadian consumer protections, you have a 10-day cooling-off right, and It Works must refund you within 15 days after receiving your cancellation notice. However, refunds for returned products generally require items to be returned in unopened condition.

To cancel, determine which cancellation applies, such as the 10-day right or subscription cancellation. Send written notice using a trackable method and keep proof of sending. For subscription cancellations, do not rely on returning an order; cancel via your online account.

In Canada, you have the right to cancel a contract within 10 days of receiving it, and It Works must accept your cancellation and process a refund. Additionally, if goods are not delivered within 30 days, you may cancel within one year of the contract date.

This letter is also available in other countries