Manage Videoshow

How to cancel videoshow in singapore and reclaim your VIP subscription

What videoshow is and why you might want to cancel

Videoshow is a mobile video-editing app that offers both free and premium features through in-app subscriptions. You can edit videos, apply effects and remove watermarks using its VIP plans, but many users find themselves paying for features they no longer use.

Whether you have switched to another editor, stopped creating videos or simply want to cut back on subscriptions, Stopee is here to help you cancel Videoshow with confidence and without losing access to your projects before your paid period ends.

How videoshow subscriptions work

Videoshow charges you through your app store (Google Play or Apple's App Store) or occasionally through third-party payment providers. Your subscription renews automatically each month unless you cancel it explicitly, which means charges can continue indefinitely if you forget to act.

The app stores handle billing and subscription management separately from Videoshow itself, so cancellation methods differ depending on where you bought your plan.

Why cancellation matters in singapore

Under Singapore's Consumer Protection (Fair Trading) Act, you have the right to cancel subscriptions that auto-renew, though refunds for used periods are not always guaranteed. Stopping future charges is often your main goal, and Stopee recommends you act quickly to prevent another billing cycle from hitting your account.

Pricing and plans for videoshow in singapore

Below are the current subscription options you may see in the Singapore App Store and within the Videoshow app itself.

Monthly plans are the most common choice, but longer commitments lock you in for 3 or 12 months. If you signed up for an annual plan and want out, follow the cancellation steps below immediately to stop further charges after your current period ends.

Should you cancel videoshow or keep it

Reasons to cancel

You may want to cancel if you have not edited a video in weeks, you have switched to another app like CapCut or Adobe Premiere, or your monthly SGD 6.98 charge is no longer worth it. Recurring charges add up, and Stopee believes in helping you take back control of your subscriptions.

• You rarely open the app anymore.
• You found a better free alternative with no ads.
• You do not use the VIP features enough to justify the cost.
• You are testing multiple editors and narrowing down your choice.
• Your budget has tightened and you need to cut non-essential spending.

Reasons to keep it

If you create videos regularly for social media, YouTube or personal projects, Videoshow's VIP plan removes ads and watermarks, which speeds up your workflow. The annual plan at SGD 39.98 breaks down to about SGD 3.33 per month, making it affordable for serious hobbyists.

• You export videos weekly and value watermark-free output.
• The ad-free experience improves your editing speed.
• You are locked into an annual plan and want to wait until renewal.
• You use Videoshow alongside other tools in a creative suite.

How to cancel videoshow on android (Google play)

If you subscribed to Videoshow through Google Play, you manage and cancel your subscription directly in the Google Play Store app on your Android device.

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap your profile icon in the top right corner.
   • It looks like a circle with your initial or profile picture inside.
3. Select "Payments and subscriptions" from the menu.
   • You will see your payment methods and subscription list here.
4. Tap "Subscriptions" to view all active subscriptions.
   • You may have multiple subscriptions listed; locate "Videoshow" or "VideoShow VIP".
5. Select "Videoshow" from the list.
   • A detail page will open showing your current plan, renewal date and pricing.
6. Tap "Cancel subscription" at the bottom of the page.
   • Google Play will ask you to confirm and may offer a discount to retain you.
7. Follow the on-screen prompts to complete cancellation.
   • You will see a confirmation message once the cancellation is processed.

Pro tip: Google Play usually lets you cancel instantly, and you will keep VIP access until your current billing cycle ends. You will not be charged again after that date.

How to cancel videoshow on iOS (Apple app store)

iPhone and iPad users manage Videoshow subscriptions through the Settings app or the App Store app, depending on your preference.

Cancel using settings (faster method)

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
   • This is your Apple ID profile section.
3. Select "Subscriptions".
   • You will see all active subscriptions tied to your Apple ID.
4. Find and tap "Videoshow" or "VideoShow VIP" in the list.
   • The subscription details page will open.
5. Tap "Cancel Subscription" at the bottom.
   • Apple will ask you to confirm your choice.
6. Confirm cancellation in the popup.
   • You will receive an email confirmation from Apple.

Cancel using the app store (alternative method)

1. Open the App Store app on your device.
2. Tap your profile icon in the top right corner.
   • It is a small circle or square with your picture or initial.
3. Select "Subscriptions".
   • This shows your active and expired subscriptions.
4. Tap on the Videoshow subscription.
   • The subscription management page will load.
5. Tap "Cancel Subscription" and confirm.
   • You will be taken back to your subscriptions list once done.

Pro tip: Use the Settings method if you are unsure which app to open first. It is the most direct route for iOS users. Like Google Play, Apple allows you to keep your VIP access until the billing period ends.

How to cancel videoshow via the app or other payment methods

If you subscribed directly through the Videoshow app or via a third-party payment provider, your cancellation method differs from the major app stores.

Cancel within the videoshow app itself

1. Open the Videoshow app on your device.
2. Navigate to your account or profile section.
   • Look for "Account", "Settings", "Profile" or "VIP" tabs.
3. Find "Manage Subscription" or "Subscription Settings".
   • Not all versions of Videoshow include this option in the app.
4. Look for a "Cancel" or "Unsubscribe" button.
   • Follow the on-screen instructions to confirm cancellation.
5. If no cancellation option appears, proceed to the next method.
   • The app may not handle cancellation directly.

Cancel via third-party providers (Samsung, carrier billing, others)

Some users subscribe through Samsung Galaxy Store, carrier billing (Singtel, StarHub, M1) or other payment intermediaries. Warning: you must cancel through the same provider you used to subscribe, or charges will continue.

1. Identify where you were charged when you first subscribed.
   • Check your bank or credit card statement for the merchant name.
   • Look for "Google Play", "Apple", "Samsung", "Singtel" or your carrier's name.
2. Visit that provider's website or app.
   • Log in with the same account you used to purchase.
3. Find the subscriptions or billing section.
   • Each provider has a different layout, but subscription management is usually under "Account", "Billing" or "My Subscriptions".
4. Locate the Videoshow subscription and cancel it.
   • Follow the provider's confirmation process.
5. Save the confirmation email for your records.
   • You will need it if a charge appears after cancellation.

Pro tip: If you cannot find a cancellation option in your provider's app, contact their customer support directly. Stopee recommends keeping screenshots of your cancellation request and confirmation number in case you need to dispute a future charge.

What happens after you cancel videoshow

Your access and billing after cancellation

When you cancel, your VIP features remain active until the end of your current paid billing period. You will not lose access mid-month, and you will not be charged again once that period ends.

Your account and any projects you have created stay intact. You can still open the app and use the free features (with ads and watermarks) indefinitely after cancellation.

What happens to your projects and data

Cancellation does not delete your account or your saved projects. Your videos, drafts and settings remain on your device and in any cloud storage you may have linked.

However, Stopee advises you to export any important projects before your VIP access ends. Some advanced features (like certain effects or export options) may be unavailable once you return to the free plan, so backing up your work is a smart precaution.

Resubscribing later

If you decide to return to VIP later, you can subscribe again at any time. Your old account will reactivate, and you will restart a fresh billing cycle at the current price. Prices may have changed, so expect your new subscription to cost the same or more than before.

Will you get a refund for videoshow

Standard refund policy

Videoshow does not offer refunds for unused subscription periods. Cancellation stops future billing only; it does not roll back charges for days or weeks you have already paid for. This is true even if you cancel on your first day of a new billing cycle.

The only exception is if you have a legitimate dispute: unauthorized charges, billing errors or cancellation during a free trial.

Free trial cancellation

If Videoshow offered you a free trial when you subscribed, you must cancel before the trial expires to avoid being charged. Warning: trials often auto-convert to paid subscriptions with no additional warning. Set a phone reminder for the day before your trial ends to cancel in time.

• Cancel at least one day before the trial ends.
• Keep the confirmation email from your trial sign-up so you know the exact end date.
• If you are charged after canceling during the trial, request a refund immediately.

Refunds for unauthorized or disputed charges

If you were charged without authorization or notice, or if a technical error caused duplicate charges, you have the right to request a refund.

1. Contact the app store where the charge originated.
   • Apple: Visit reportaproblem.apple.com or use the App Store app (Tap profile > Purchases > find the charge > Report a Problem).
   • Google Play: Go to play.google.com, sign in, click your profile, select "Payments and subscriptions", then "Payment methods" and look for "Billing & payments" under "Settings". Or contact support directly.
   • Samsung or carrier billing: Contact the provider's customer service.
2. Explain the unauthorized charge or error clearly.
   • Include your transaction ID, the date of the charge and the amount.
3. Provide evidence: screenshots, emails or account statements.
   • The more documentation you provide, the faster the app store or provider will investigate.
4. Request a refund and ask for confirmation in writing.
   • Keep all correspondence for your records.
5. If the app store denies your claim, escalate to your bank or credit card issuer.
   • You can request a chargeback within 60 to 120 days of the charge, depending on your bank.

Pro tip: The app stores (Apple and Google) process refund requests within 5 to 10 business days. Banks may take longer, so act quickly if you spot an unauthorized charge. Stopee recommends keeping receipts and confirmation emails for at least 12 months in case you need to dispute a charge later.

Your consumer rights when canceling videoshow in singapore

What the consumer protection act says

Singapore's Consumer Protection (Fair Trading) Act gives you clear rights around auto-renewing subscriptions. Traders must:

• Make the auto-renewal terms clear before you buy.
• Obtain your explicit consent to auto-renewal.
• Provide you with easy cancellation methods.
• Not charge you again once you cancel.

If Videoshow or its app store fails to meet these requirements, you have grounds to lodge a complaint with the Consumers Association of Singapore (CASE).

When to escalate beyond the app store

If you cancel Videoshow but charges continue, or if the app store refuses to process your refund, escalate to CASE or the Consumer Dispute Resolution Centre (CDRC).

1. Gather all evidence: emails, screenshots, bank statements and cancellation confirmations.
2. Contact CASE at 6100 0315 or visit case.org.sg.
   • CASE can investigate trader complaints and mediate disputes at no cost.
3. File a complaint explaining what went wrong and what resolution you seek.
   • Include your evidence and a timeline of events.
4. CASE will contact Videoshow or the app store on your behalf.
   • Most traders respond within 21 days.
5. If mediation fails, ask CASE about escalation to CDRC for small claims arbitration.
   • This is binding and faster than court for claims under SGD 10,000.

Pro tip: Stopee recommends documenting everything from day one: save cancellation confirmations, take screenshots and keep all emails from support. If the company disputes your cancellation, this evidence will support your case at CASE or CDRC.

Common cancellation mistakes to avoid

Canceling a subscription sounds simple, but small mistakes can leave you paying for months longer than intended. Here are the traps Stopee sees most often.

Confusing app deletion with subscription cancellation

Uninstalling the Videoshow app does not cancel your subscription. Charges will continue unless you explicitly cancel through your app store or payment provider. Always complete the cancellation steps above before deleting the app from your device.

Canceling in the wrong place

If you subscribed through Google Play, canceling in the Apple App Store will not work. You must cancel where you subscribed. Check your bank or credit card statement to see who was charged (Google, Apple, Samsung, etc.), then cancel through that exact platform.

Waiting too long to cancel

If you delay cancellation, your next billing date will arrive and you will be charged again. Some subscriptions renew automatically on the anniversary of your purchase or on a fixed date each month. Cancel at least 2 days before your renewal date to be safe, and Stopee strongly advises not to wait until the last moment.

Ignoring free trial end dates

Free trials convert to paid plans automatically unless you cancel explicitly. Even if the app sent you a reminder email, it is your responsibility to cancel before the trial ends. Set phone calendar alerts for free trial expirations.

Not saving cancellation confirmations

After you cancel, the app store will show you a confirmation message or email. Screenshot it, save the email or write down the confirmation number. If a charge appears after cancellation, you will need this proof to request a refund.

Videoshow cancellation checklist

Use this checklist to ensure you have completed every step and your cancellation is final.

Reviews and real user experiences with videoshow cancellation

What users say about the cancellation process

Videoshow has a 4.5 out of 5 rating across app stores, but reviews mention frustration with billing and cancellation. The main complaints are:

• Cancellation went through, but charges continued (usually due to canceling in the wrong place).
• Free trial auto-conversion caught users off guard.
• Difficulty finding the cancellation button within the app itself.
• Refund requests rejected by the app store after cancellation.

The positive takeaway: most users who follow the app store cancellation steps (Google Play or Apple) report success. The issue arises when people try to cancel within the Videoshow app itself or forget which platform they used.

Pro tip from stopee community

Stopee has helped thousands of consumers cancel Videoshow and similar subscriptions by guiding them to cancel through their app store rather than the app itself. App stores handle billing and have better customer service than the app developer, so your cancellation is more likely to be processed correctly and immediately.

Contact information and cancellation support in singapore

Videoshow official support addresses

If you need to contact Videoshow directly (for example, if you believe you were charged unfairly or if cancellation failed), use these addresses.

Registered office: 11 North Buona Vista Drive, #08-09, The Metropolis, Singapore 138589

Operational/support address: 6 Raffles Quay, #14-06, Singapore 048580

Note that email addresses or phone numbers for Videoshow are not always publicly available. Your first point of contact should be the app store (Google Play Support or Apple Support) where your charge originated, as they can investigate on your behalf.

Singapore consumer authorities

If Videoshow or the app store refuses to help, contact these organizations:

• Consumers Association of Singapore (CASE): 6100 0315 or case.org.sg
• Consumer Dispute Resolution Centre (CDRC): Available through CASE for small claims arbitration
• Infocomm Media Development Authority (IMDA): For complaints about digital services or consumer protection breaches

Stopee recommends starting with CASE for disputes. They handle most subscription complaints free of charge and have a strong track record with app store billing disputes in Singapore.

Conclusion: take control of your subscriptions with stopee

Canceling Videoshow is straightforward once you know the right steps. Whether you subscribe through Google Play, the Apple App Store or a third-party provider, the process takes 5 to 10 minutes, and your VIP access remains active until your current billing cycle ends. You lose nothing by canceling today except the unwanted future charges.

Stopee has helped thousands of consumers cancel unnecessary subscriptions, save money and regain control of their digital spending. If you found this guide helpful or if you are canceling multiple apps and services, Stopee offers easy tools and step-by-step guides for hundreds of subscriptions.

Cancel Videoshow now using the method that matches your app store, save your confirmation, and move on. Your next billing date will arrive without a charge, and you can return to the free plan or uninstall the app with complete peace of mind.