Manage Function Of Beauty

How to cancel function of beauty in the UAE and reclaim your subscription

What is function of beauty

Function Of Beauty is a personalized beauty brand that creates custom hair and skincare formulations tailored to your specific needs, preferences, and ingredient choices. You complete a detailed online questionnaire about your hair or skin goals, desired scents, colors, and ingredient preferences, and the company manufactures a unique formula just for you. The service operates on both one-time purchase and subscription models, so you can either buy a single custom bottle or commit to regular deliveries. Prices on the official site are listed in USD, though if you purchase through UAE retailers, you may see prices converted to AED.

How personalization works

When you first order from Function Of Beauty, you answer questions about your beauty goals, lifestyle, and ingredient sensitivities. The brand then formulates a custom product matching your profile and ships it to your address. If you choose the subscription option, subsequent orders arrive automatically on your preferred schedule until you decide to cancel. This model appeals to customers who want tailored solutions, though it also means you need to actively manage your subscription to avoid unwanted charges.

Why cancellation matters

Subscription services like Function Of Beauty are convenient until they are not. Many customers find themselves paying for products they no longer use or discover that the custom formula no longer suits their needs. If you are in this situation, Stopee understands the frustration and is here to guide you through cancelling cleanly and protecting your rights as a consumer in the UAE.

Understanding your consumer rights in the UAE

Before you cancel, it is important to know what protections UAE consumer law gives you. The UAE Consumer Protection Law guarantees you the right to accurate product information, safe goods, and clear pricing. If a company charges your account without clear consent or fails to deliver promised services, you have grounds to dispute those charges.

Key protections that apply to you

Under UAE law, you have the right to cancel a subscription within a reasonable period if you change your mind. You are also protected against misleading advertising and hidden fees. If Function Of Beauty charges you after you cancel, or if a charge appears without authorization, you can escalate the complaint to the UAE Consumer Protection Authority. Stopee recommends documenting all cancellation confirmations and keeping records of any unauthorized charges for at least 12 months.

How to escalate if the company refuses to cooperate

If Function Of Beauty fails to process your cancellation or continues charging you after you request to cancel, contact the relevant consumer protection authority in your emirate. The UAE Consumer Protection Authority handles complaints about unfair trading practices and unauthorized charges. You can file a formal complaint if the company does not respond within 14 days of your cancellation request. Stopee advises keeping all email correspondence and transaction records as evidence when filing a complaint.

Cancellation methods for function of beauty

Function Of Beauty offers multiple ways to cancel your subscription, and the fastest route is through your online account. You can also reach out via email, phone, or through the mobile app if you prefer direct contact with customer support.

Fastest method: cancel online via your account dashboard

The quickest and most reliable way to cancel Function Of Beauty is through your account on functionofbeauty.com. This method gives you instant confirmation and avoids delays caused by email or phone communication.

1. Go to functionofbeauty.com and log into your account using your email and password.
2. Navigate to "Manage Subscription" or "My Subscriptions" (this is typically in your account settings or dashboard).
3. Find the active subscription you want to cancel and click the option to view or edit it.
4. Select "Cancel Subscription" or the equivalent button.
5. Review any prompts asking why you are cancelling (this is optional feedback).
6. Confirm the cancellation when prompted. You should receive an on-screen confirmation immediately.
7. Screenshot or save the confirmation page showing the cancellation is complete.

Pro tip: Cancel at least 48 to 72 hours before your next scheduled billing date to ensure the charge does not process. If you miss this window and are charged, request a refund within 7 days of the charge.

Alternative methods: app, email, and phone support

If you cannot access your account online or prefer human assistance, Function Of Beauty offers other cancellation routes.

• Via the mobile app: Open the Function Of Beauty app on your phone or tablet, go to your account or subscription settings, and select the option to cancel. This works identically to the web method and provides the same confirmation.
• Via email: Contact the company through their Help or Contact page on the website. Include your full name, email address, and order number. Write a clear subject line like "Subscription Cancellation Request" and request written confirmation of the cancellation.
• Via phone: Call the customer support number listed on functionofbeauty.com and ask to speak with a representative about cancelling your subscription. Get the representative's name and ask them to send a confirmation email after the call.

Warning: If you cancel by email or phone, always request written confirmation. Do not rely on verbal promises alone. Stopee recommends waiting 3 to 5 business days after an email cancellation request and then logging into your account to verify the subscription is actually cancelled.

Step-by-step cancellation process

This section walks you through the complete cancellation process from start to finish, including what to do after you submit your cancellation request.

Before you cancel: preparation steps

Take a few minutes to prepare before hitting the cancel button. This ensures you do not miss any refunds or final deliveries you are entitled to.

1. Log into your Function Of Beauty account and check your current subscription status and next billing date.
2. Review your order history to confirm all charges and deliveries match what you expected.
3. Check if you have any outstanding credits, loyalty rewards, or promotional balances that you want to use before cancelling.
4. Take a screenshot of your subscription page showing the active subscription and next billing date.
5. Identify which cancellation method you will use (online account is fastest).

Executing your cancellation

Once you are ready, follow these steps to cancel your subscription cleanly.

1. Log into functionofbeauty.com and navigate to your subscription management page.
2. Click on the subscription you want to cancel.
3. Select "Cancel Subscription" and review any final prompts.
4. Confirm the cancellation and take a screenshot of the confirmation message.
5. Save the confirmation email that Function Of Beauty sends (check your inbox and spam folder).
6. Log out and wait 24 hours, then log back in to verify the subscription shows as cancelled or inactive.

Pro tip: If you receive a retention offer (a discount to keep the subscription), evaluate it carefully. If you are certain you want to cancel, decline the offer and proceed with cancellation. Do not let discounts trap you into another commitment if you no longer want the product.

What happens after you cancel your function of beauty subscription

Cancelling your subscription does not instantly erase your account or prevent one final charge if billing has already processed. Understanding what comes next helps you avoid unexpected costs and maintain your records.

Your access and pending deliveries

When you cancel, your subscription stops generating automatic renewals from the next billing cycle onward. If Function Of Beauty has already charged you for this month and prepared your shipment, you will still receive that order. You retain access to your account and order history for reference, even after cancellation. Any items already paid for and shipped before the cancellation date remain yours.

If you cancel after the billing date but before shipment, check with customer support to see if you can adjust the order or halt delivery. In some cases, the company may offer a refund if the product has not shipped yet.

Your account, data, and privacy

Function Of Beauty usually keeps your account and personal data in their system for a set period, even after cancellation. Your order history, profile information, and payment details remain stored according to their privacy policy and UAE data protection regulations. If you want your personal data deleted entirely, contact customer support and explicitly request account deletion. The company must comply with UAE data protection law and respond within 30 days of your request.

Warning: Do not assume cancellation automatically deletes your data. Submit a separate data deletion request in writing (email) if you want complete removal.

Refund eligibility and how to request a refund

Stopee knows that refunds are a major concern when cancelling subscriptions. The rules around refunds depend on whether you are seeking a refund for a current charge or for a defective product.

General refund policy after cancellation

Refunds for subscription charges already processed are not automatic after you cancel. A charge usually covers the cost of the custom formula and the shipment for that billing period. If you cancel before the next billing date, you avoid future charges, but you do not receive a refund for the current month unless the product has not shipped.

If you cancel mid-month and the next charge has not yet processed, you are safe. However, if the charge already went through, Function Of Beauty typically treats that as payment for the current order and does not refund it unless there is a valid reason (defect, damage, or incorrect item).

Exceptions: when you can request a refund

You have legitimate grounds to request a refund in these situations:

• Defective or damaged product: If your custom bottle arrives damaged, leaking, or with a formula that does not match your order, you can request a replacement or refund. Contact support with clear photos of the damage and your order details.
• Incorrect formula: If the custom product does not match your selections or taste profile, you may be eligible for a remake or partial refund. Include screenshots of your original preferences in your request.
• Unauthorized charge: If you find a charge on your account that you did not authorize, dispute it immediately with your bank or credit card issuer and notify Function Of Beauty in writing.
• Misleading claims: If the product was advertised with false claims or if you can prove the company misrepresented its ingredients or benefits, you have grounds for a refund under UAE consumer protection law.

How to request a refund

If you believe you qualify for a refund, follow this process:

1. Go to the Help or Contact section on functionofbeauty.com and find the refund or dispute form.
2. Gather your evidence: order number, date of purchase, photos of the product (if defective), and screenshots of your original customization selections.
3. Send a clear email to customer support with the subject line "Refund Request: Order #[your order number]."
4. Explain exactly why you deserve a refund (defect, incorrect item, unauthorized charge, etc.) and provide all supporting evidence.
5. Request a response within 7 business days.
6. If the company refuses or does not respond, escalate to the UAE Consumer Protection Authority and include copies of all correspondence.

Pro tip: Under UAE consumer protection law, you have the right to a remedy for defective goods. If Function Of Beauty refuses your refund claim, the consumer authority can compel them to comply. Stopee advises keeping all communications in writing so you have proof of your request.

Function of beauty pricing and subscription plans

Understanding the pricing structure helps you evaluate whether a subscription is worth keeping or if cancelling makes financial sense for your budget.

Pricing summary by plan type

Prices listed on functionofbeauty.com are in USD. When converted to AED at current exchange rates (approximately 3.67 AED per USD), the subscription base price works out to around AED 79. If you purchase through UAE retailers like Carrefour, expect to pay a markup for convenience and local stocking.

Common mistakes to avoid when cancelling

Cancelling a subscription sounds simple, but small oversights can lead to unwanted charges or lost refunds. We understand how frustrating it is when you think you have cancelled but the company continues to bill you.

Mistake 1: cancelling too close to your billing date

If you cancel just hours before your scheduled charge, the system may still process the payment. Always cancel at least 48 to 72 hours before the billing date listed in your account. Check your subscription page to see the exact date of your next charge and work backwards from there.

Mistake 2: assuming cancellation is complete without confirmation

Do not assume your cancellation worked just because you clicked a button. Log out of your account and log back in after a few hours to verify the subscription now shows as cancelled or inactive. If it still shows active, contact customer support immediately. Stopee has helped thousands of consumers avoid extra charges by verifying cancellation twice.

Mistake 3: cancelling via email and not following up

Email cancellation requests are slower and easier to overlook than online cancellations. If you choose email, send a follow-up email 5 days later if you have not received written confirmation. Keep all correspondence for your records.

Mistake 4: ignoring retention offers

When you try to cancel, Function Of Beauty may offer you a discount to stay. If you genuinely want to cancel, do not be swayed by a temporary discount. It only locks you into another month of charges. Accept the offer only if you truly intend to keep the subscription.

Mistake 5: not checking for pending charges before cancelling

Log into your account and review your last few transactions before cancelling. If a charge is already pending for the current month, cancellation will not prevent it. In that case, focus on requesting a refund for that charge if the product has not shipped.

Stopee checklist: your complete cancellation verification

Use this checklist to confirm you have completed every step of the cancellation process and protected yourself from future charges.

• I logged into functionofbeauty.com and navigated to "Manage Subscription" or "My Subscriptions."
• I clicked "Cancel Subscription" and confirmed the cancellation on screen.
• I took a screenshot of the cancellation confirmation.
• I received a confirmation email from Function Of Beauty (checked inbox and spam folder).
• I waited at least 24 hours and logged back in to verify the subscription shows as cancelled.
• I checked my next billing date was before I cancelled and confirmed no new charge will process.
• I saved all confirmation emails and screenshots in a safe folder for future reference.
• If I have any pending refund requests, I have documented my order numbers and contacted support in writing.
• I understand my consumer rights under UAE law and know how to escalate if charges continue.

When to keep your function of beauty subscription

Cancellation is not always the right choice. Here are reasons you might want to keep your subscription active:

Reasons to continue your subscription

If you genuinely love your custom formula and use the product regularly, the subscription saves you money compared to one-time purchases (approximately AED 20 per bottle in savings). If your hair or skin has improved noticeably, or if you have not found a comparable product elsewhere, keeping the subscription makes financial sense. If you receive the product on a schedule that matches your actual usage, there is no reason to cancel.

When to cancel immediately

You should cancel if you no longer use the product, if the custom formula is not delivering the promised results, or if you have found a cheaper alternative. Cancel immediately if you discover unauthorized charges or if the company has misled you about ingredients or benefits. Cancel if the subscription no longer fits your budget.

Your next steps and contacting function of beauty

You are now equipped with the knowledge and tools to cancel Function Of Beauty confidently and protect your rights as a consumer in the UAE. The fastest path forward is logging into your account today, navigating to your subscription settings, and clicking cancel. Take screenshots, verify within 24 hours, and keep all confirmations.

If you encounter any issues during cancellation or if the company refuses to process your request, escalate to the UAE Consumer Protection Authority. Stopee is here to empower you throughout this process and has guided thousands of consumers through similar situations. Whether you cancel online, by app, or by contacting customer support, remember that you have consumer rights on your side. Document everything, act decisively, and do not hesitate to escalate if needed. Your financial security and peace of mind are worth the effort.