Manage Function Of Beauty

How to cancel function of beauty subscription and protect your money in singapore

What is function of beauty

Function Of Beauty is a direct-to-consumer beauty brand that creates personalized hair and body care products built specifically for you. You answer a detailed quiz about your hair type, concerns, and preferences, and the brand manufactures custom formulas matched to your exact needs.

How the service works

You receive made-to-order products on either a subscription or one-time purchase basis. Because each item is personalized, Function Of Beauty bills your account before production and shipment. This means your payment processes immediately, and your custom formula ships shortly after.

Why people subscribe

Customers choose Function Of Beauty for tailored solutions to hair loss, dandruff, frizz, or specific skin goals without the guesswork of generic products. The subscription model offers convenience and often discounted pricing compared to one-time purchases.

Pricing and plans in singapore dollars

Function Of Beauty pricing varies depending on whether you choose a subscription or one-time purchase, and exact SGD amounts may shift at checkout based on current exchange rates and promotions.

Current pricing table

Reasons to cancel function of beauty

Cancelling is the right choice if the custom formula didn't work for your hair, the cost no longer fits your budget, or you've found a product that suits you better. You might also cancel if you're unhappy with the subscription renewal process or prefer to purchase one-time instead.

Common reasons customers cancel

• The personalized formula didn't deliver the promised results within a reasonable timeframe.
• Monthly charges feel too high, especially if you're not using products quickly enough.
• You want to try a different brand or switch to cheaper alternatives.
• Delivery times or customer service experiences fell short of expectations.
• You prefer manual purchasing over automatic monthly billing.

When you should keep your subscription

Keep your subscription if the formula is working well, you use products consistently, and the cost aligns with your budget. If results take time to show (often 4-8 weeks for hair care), patience may be worth it before cancelling.

How to cancel function of beauty subscription

Stopee recommends cancelling through your account first, as it's the fastest and most transparent method. You have multiple options depending on how you signed up and manage payments.

Cancel via your function of beauty account (web)

This is the most straightforward approach and gives you immediate confirmation of cancellation.

1. Visit the Function Of Beauty website and log into your account using your email and password.
   • If you've forgotten your password, click "Forgot Password" and follow the reset link sent to your email.
2. Navigate to "My Subscriptions" from your account dashboard.
   • You may see this labelled as "Manage Subscriptions" or "My Orders" depending on site updates.
3. Select the active subscription you wish to cancel.
   • If you have multiple custom formulas, ensure you're selecting the correct one before proceeding.
4. Click the "Cancel Subscription" button.
   • Function Of Beauty may offer a discount or incentive to keep your subscription - you can decline and proceed.
5. Confirm your cancellation request when prompted.
   • You should receive an immediate on-screen confirmation and a follow-up email to verify cancellation.
6. Save your cancellation confirmation email for your records.
   • Pro tip: Screenshot this email or forward it to yourself; you may need proof if billing disputes arise.

Cancel via iOS app store

If you subscribed through the Apple ecosystem, manage cancellation directly in your device settings.

1. Open the Settings app on your iPhone or iPad.
   • Look for the grey gear icon on your home screen.
2. Tap your name at the top of Settings to access your Apple ID profile.
   • You may be prompted to enter your Apple ID password.
3. Select "Subscriptions" from the menu.
   • This section shows all active app subscriptions billed through Apple.
4. Find and tap "Function Of Beauty" from the list.
   • Scroll down if you have many subscriptions.
5. Tap "Cancel Subscription" and confirm.
   • Apple will ask you to confirm your choice; you can usually select a reason for cancelling, which helps the developer improve.
6. You'll see "Expires on [date]" - your subscription ends on that date, not immediately.
   • Warning: Apple does not issue refunds for cancelled subscriptions unless they were billed in error or without consent.

Cancel via google play store (Android)

Android users subscribed through Google Play follow a similar process but in the Play Store app.

1. Open the Google Play Store app on your Android device.
   • Look for the multicoloured triangle icon.
2. Tap your profile icon (usually in the top right corner).
   • This opens a menu with account and settings options.
3. Select "Subscriptions" from the menu.
   • You'll see all subscriptions currently active on this Google account.
4. Tap "Function Of Beauty" to open subscription details.
   • Review the renewal date and current pricing before proceeding.
5. Select "Cancel Subscription" and confirm your choice.
   • Google will ask why you're cancelling; your feedback is optional but helpful.
6. Note the expiration date displayed - you keep access until that date.
   • Warning: Google Play does not refund subscription fees unless there's unauthorized charging or a billing error.

Cancel via email or customer service

If you're unable to cancel through your account or app, contact Function Of Beauty support directly with clear account details.

1. Compose an email to hello@functionofbeauty.com with the subject line "Subscription Cancellation Request".
   • Keep a copy of this email for your records.
2. Include the following information in your message:
   • Your full name as it appears on the account.
   • The email address associated with your Function Of Beauty account.
   • Your order number or subscription ID (visible in order history).
   • A clear statement: "I request cancellation of my subscription effective immediately."
3. Send the email and wait for a confirmation response.
   • Function Of Beauty typically responds within 24 to 48 business hours.
4. If you don't receive confirmation within 3 business days, follow up with a second email.
   • Pro tip: Mark your first email with read receipts or send via registered email if your platform supports it.
5. Save the confirmation email showing your cancellation has been processed.
   • This is your proof of cancellation and protects you if charges continue.

What happens after you cancel

Understanding the post-cancellation timeline helps you avoid surprise charges and know exactly when your access and billing end.

Immediate effects of cancellation

Your subscription stops renewing after the current billing period ends. Any order already billed and in production cannot be cancelled - it will ship as scheduled. You retain access to your account and can view your order history.

Timing and next steps

• Cancellation applies to the next scheduled delivery only; past orders continue as planned.
• You will not be charged again after your current subscription period expires.
• Your account login remains active so you can reorder one-time products if you wish.
• Monitor your billing statement for the next 2 to 3 months to confirm no further charges appear.
• Pro tip: If you subscribed via Apple or Google, those platforms may take 1 to 2 billing cycles to fully stop charging due to system delays.

Refunds and what you're entitled to

Function Of Beauty's stated policy is that customized orders are non-refundable once billed and processed. However, your consumer rights in Singapore may override this policy, and Stopee urges you to understand your legal protections.

Function of beauty's refund policy

• Personalized formulas cannot be refunded after billing and shipment because they are custom-manufactured.
• One-time purchases follow the same non-refund rule as subscriptions.
• Loyalty programme members may request a one-time reformulation (not a cash refund) within 60 days if results disappoint.

Exceptions: when you may qualify for a refund

Function Of Beauty may offer refunds, replacements, or repairs if goods arrive faulty, defective, or damaged during shipping.

• Faulty or defective items: Products that arrive leaking, contaminated, or non-functional may be replaced or refunded.
• Wrong item shipped: If you receive the wrong formula, contact support immediately for a replacement or refund.
• Processing timeline: Refunds typically process within 7 to 10 business days once Function Of Beauty approves your claim.
• Pro tip: Document any defects with photos and timestamps; include these in your support ticket to speed approval.

Your statutory consumer rights in singapore

The Consumer Protection (Fair Trading) Act (CPFTA) in Singapore protects you regardless of Function Of Beauty's stated policy. You have the right to goods of acceptable quality and fit for purpose.

• If a product fails to work as described or is not of acceptable quality, you can claim a refund, repair, or replacement.
• A seller's "no refund" policy does not override your statutory rights under the CPFTA.
• You have up to 6 years from the date of purchase to pursue a claim (though acting within 30 days is more practical).
• If Function Of Beauty refuses to resolve your complaint, you can escalate to the Consumers Association of Singapore (CASE) or your bank for a chargeback.

Common cancellation mistakes to avoid

Cancellation seems straightforward, but overlooking key steps can leave you vulnerable to continued charges or disputes. Here are the pitfalls that catch unsuspecting customers.

Mistake 1: assuming cancellation is instant

Many people believe cancelling their subscription stops charges immediately. In reality, cancellation usually applies to the next scheduled delivery, not the current cycle. If you've just been billed, that product will still ship.

• Always check the cancellation confirmation email for the exact "final delivery date" or "last charge date".
• If a charge appears after cancellation, contact support with your confirmation email as proof.

Mistake 2: only cancelling on the app, not the website

Some users cancel via the iOS or Google Play app but don't realize the website account remains active. This can cause confusion if both systems sync irregularly.

• After cancelling on any platform, log into the Function Of Beauty website to verify "My Subscriptions" shows your account as cancelled.
• If both show active, reach out to support to confirm which system is correct.

Mistake 3: not keeping cancellation proof

Without documented evidence of cancellation, you'll struggle to dispute unexpected charges. A verbal cancellation or a vague email offers no protection.

• Screenshot your cancellation confirmation page.
• Save the confirmation email to a dedicated folder or cloud storage.
• Note the date and method of cancellation in a personal record.

Mistake 4: ignoring app store billing

If you subscribed via Apple or Google, Function Of Beauty doesn't control your billing - the app store does. Cancelling on the Function Of Beauty website alone won't stop charges from Apple or Google.

• Always cancel through the original payment method (App Store, Google Play, or website).
• If you subscribed via the website but Apple/Google processes payment, you may need to cancel in both places.

Mistake 5: not checking for pre-authorization holds

Function Of Beauty may place a temporary hold on your card before charging, especially if you have multiple subscriptions. This hold is not a charge, but it can confuse your account balance.

• Monitor your bank statement; holds typically clear within 3 to 5 business days.
• If a hold persists after cancellation, contact your bank to investigate.

Stopee's cancellation checklist

Use this checklist to ensure you've completed every step of cancelling Function Of Beauty and protecting your account.

Customer experiences and trust signals

Stopee recognizes that reading real experiences from other customers helps you decide whether cancelling is right for you and what to expect during the process.

Positive feedback

Many customers report satisfaction with Function Of Beauty's personalized approach and appreciate how custom formulas address specific hair concerns. Users who saw results within 4 to 8 weeks often renew their subscriptions or recommend the brand to friends.

Common concerns from past cancellations

• Some customers felt results took longer than expected and cancelled before giving the formula enough time.
• A few reported difficulty reaching support to cancel and had to try multiple channels (email, app, website).
• Several mentioned surprise charges after cancellation due to confusion about the next billing date.
• A smaller group expressed frustration with the no-refund policy on customized products, even when unhappy with results.

Trust signals from stopee

Stopee has helped thousands of consumers cancel subscriptions like Function Of Beauty and understands the frustration of inflexible policies. Your consumer rights in Singapore protect you even when a company's policy seems rigid. We recommend documenting everything, understanding your statutory protections, and escalating to CASE or your bank if Function Of Beauty refuses reasonable refund requests for faulty goods.

How to dispute charges and escalate complaints

If Function Of Beauty continues charging after cancellation or refuses a refund you believe you're entitled to, you have legal avenues to recover your money.

Step 1: contact function of beauty directly

Email hello@functionofbeauty.com with your cancellation confirmation and a clear statement of the issue. Allow 5 business days for a response.

Step 2: file a complaint with your bank

If Function Of Beauty doesn't respond or refuses your refund, contact your bank to dispute the charges. You can request a chargeback for unauthorized or erroneously repeated billing.

Step 3: escalate to CASE

The Consumers Association of Singapore (CASE) mediates disputes between consumers and businesses. File a complaint online at case.org.sg if Function Of Beauty ignores your refund request or your bank chargeback fails.

• Bring all cancellation emails, billing statements, and communication records to your CASE filing.
• CASE mediation is free and carries legal weight in disputes under the CPFTA.

Step 4: consider small claims court

For amounts under SGD 10,000, you can file a claim in the Small Claims Tribunal (part of the District Court). This is a faster and less formal route than civil court.

Cancellation contacts and where to send requests

Function Of Beauty operates as a direct-to-consumer brand and does not maintain a physical office or mailing address in Singapore. All cancellations and customer service inquiries must be handled through digital channels.

Primary contact method

• Email: hello@functionofbeauty.com
• Subject line: "Subscription Cancellation Request"
• Expected response time: 24 to 48 business hours

Alternative contact methods

• In-app support chat (if available on your device)
• My Subscriptions dashboard on the Function Of Beauty website
• Apple ID Subscriptions (if billed via iOS)
• Google Play Subscriptions (if billed via Android)

No singapore physical address

Function Of Beauty does not list a physical cancellation address in Singapore or elsewhere on its website. All cancellations must go through digital methods. If you require a postal address for legal purposes, contact CASE at case.org.sg for guidance on how to proceed.

Key takeaways for cancelling function of beauty

Cancelling Function Of Beauty is manageable when you follow the right steps and understand your rights. Stopee recommends acting decisively: log into your account, navigate to "My Subscriptions," click cancel, and save your confirmation email. If you subscribed via iOS or Google Play, cancel through those platforms as well to ensure both billing systems stop.

Remember that your subscription cancellation applies to the next scheduled delivery, not the current cycle. Monitor your bank statements for 30 days to confirm no further charges appear. If Function Of Beauty continues billing after you've cancelled or refuses a refund for faulty goods, your consumer rights under Singapore's CPFTA protect you - escalate to CASE or your bank without hesitation.

Stopee has guided thousands of consumers through cancellations and disputes, and our team understands how frustrating persistent billing can be. You deserve clarity, transparency, and fair treatment. If Function Of Beauty's cancellation process feels unclear or you encounter resistance, reach out to Stopee or CASE for support. Your money and peace of mind matter, and Stopee is here to help you reclaim both.