管理 商業週刊

How to cancel your business weekly subscription and stop unwanted charges

What is business weekly and why cancelling matters

Business Weekly (商業週刊) is Taiwan's leading business and finance weekly magazine, delivering in-depth analysis on markets, economics, and corporate trends. You subscribe to access unlimited online articles, audio versions of select pieces, and optional print editions depending on your plan. The catch: it operates on automatic renewal, meaning your subscription renews and charges your payment method every billing cycle unless you actively cancel.

This automatic renewal model is precisely why so many Taiwanese readers find unexpected charges on their credit cards or bank statements. You are not being scammed-you are simply hitting the auto-renewal deadline without realizing it. At Stopee, we help thousands of consumers navigate exactly this scenario every month, so you're not alone.

Business Weekly does not offer a free trial, and their refund policy is strict: once your subscription is active, no refunds are issued for unused time. That means taking cancellation seriously now saves you hundreds of NT$ later.

What you actually get with a business weekly subscription

Business Weekly offers three main plan tiers. Digital-only plans range from NT$780 for three months to NT$2,990 per year. Premium "full reading" plans that bundle print and digital editions run from NT$2,900 for six months to NT$11,000 annually. Each tier grants you access to the website's article library, searchable archives, and some plans include audio content and weekly print delivery to your door.

The real value depends on your reading habits. If you skim articles occasionally, the lower digital tier makes sense. If you depend on Business Weekly for professional research or daily reading, the higher-tier plans with print editions justify the cost. Either way, Stopee recommends checking your actual usage in the app or website before renewing, because oversubscribing to features you do not use is one of the easiest ways money slips away.

Why you need to cancel before the next billing date

Business Weekly's terms explicitly state that your subscription auto-renews on your billing anniversary and charges your payment method again. If your next billing date is September 1st and you discover the charge on September 2nd, you have already been charged-cancellation only prevents the October 1st charge.

This is why timing is everything. You must cancel at least 24 hours before your next billing cycle, ideally sooner. Log into your account right now and check when your next renewal date falls. Write it down. Set a phone reminder for one week before. This simple step prevents 90% of unwanted auto-renewal charges at Stopee's partner companies.

How to cancel business weekly: step-by-step by subscription method

Your cancellation path depends on where you originally subscribed-Business Weekly's own website, Apple's App Store, or Google Play. The platform where you paid is also the platform where you must cancel. Mixing them up is the second-most common reason cancellations fail.

Cancel business weekly if you subscribed on the website

If you purchased directly from businessweekly.com.tw, follow these steps to cancel your subscription through your account.

1. Visit businessweekly.com.tw/service and log into your account using your registered email and password.
   • Pro tip: If you cannot remember your password, use the "forgot password" link before you start. Do not guess.
2. Once logged in, navigate to your account settings or subscription management page. This is often labeled "訂閱管理" or "我的訂閱" in Chinese.
   • Warning: Some users report this menu is not immediately obvious. Look for account icons, profile menus, or a gear/settings icon in the top right corner.
3. Find your active Business Weekly subscription in the list and select the option to cancel, unsubscribe, or end subscription. The exact label varies.
   • Pro tip: Before you click cancel, take a screenshot of your current plan name, renewal date, and billing amount. You need this as proof later if disputes arise.
4. You may see a retention offer (discount, extended trial, or plan downgrade). You can accept if you want to stay, or decline and proceed to cancellation.
   • Warning: If you see a retention offer, do not assume you have cancelled yet. You must continue to the final confirmation page.
5. Look for a final confirmation message or button that says "confirm cancellation" or "cancel subscription". Click it.
   • Pro tip: Take one more screenshot of the confirmation page, or save the confirmation number if provided. This is your proof of cancellation.
6. Check your email. Business Weekly should send you a cancellation confirmation email within a few minutes. If you do not receive one within 24 hours, contact customer service immediately.
   • Warning: No confirmation email = incomplete cancellation. Do not assume you are cancelled just because you clicked a button.

Cancel business weekly if you subscribed through apple app store

If you purchased Business Weekly on an iPhone, iPad, or other Apple device, your subscription lives inside Apple's ecosystem, not Business Weekly's. You must cancel through your Apple ID settings, not the app itself.

1. On your iPhone or iPad, open the Settings app (not the Business Weekly app).
   • Pro tip: The Settings app is the grey gear icon on your home screen.
2. Tap your name at the top of the screen (or "Sign in with Apple ID" if you are not yet logged in).
   • Warning: Do not tap "iCloud"-that is a different menu.
3. Tap "Subscriptions" or "Media & Purchases" (wording varies by iOS version).
   • Pro tip: If you cannot find this option, swipe left on the menu and look for "Subscriptions".
4. Scroll down and find Business Weekly in the list. Tap it.
   • Warning: If Business Weekly does not appear in your subscriptions list, your subscription may already be inactive. Check your next billing date in the app's account section to confirm.
5. Tap the red "Cancel Subscription" or "Cancel free trial" button.
   • Pro tip: The button colour and exact wording changes with iOS updates, but the red danger-colour button is always the cancellation option.
6. Confirm your choice when Apple asks you to verify. You will see a message confirming your subscription ends on a specific date (usually your next billing date).
   • Warning: Apple often asks "Do you want to keep your free trial?" or shows a retention offer. Decline and continue to final cancellation.
7. Take a screenshot of the final confirmation screen showing your cancellation effective date.
   • Pro tip: You should receive a confirmation email from Apple within an hour. If not, your cancellation may not have gone through-repeat steps 1-6.

Cancel business weekly if you subscribed through google play

Android users who subscribed via Google Play must cancel through Google's platform, not inside the Business Weekly app.

1. Open the Google Play Store app on your Android device.
   • Pro tip: The Play Store icon is a multicolored triangle, usually on your home screen or in your app drawer.
2. Tap your profile icon in the top right corner.
   • Warning: Do not tap the hamburger menu (three lines)-that takes you to app categories, not your account.
3. Tap "Payments and subscriptions" or "Manage subscriptions" (exact wording varies).
   • Pro tip: If you see "Manage your Google Play purchases" instead, that is an older interface version. Tap it and look for a subscriptions tab.
4. Tap "Subscriptions" at the top of the screen.
   • Warning: Make sure you are in the subscriptions tab, not "Manage purchases". The two look similar but subscriptions is where active charges live.
5. Find Business Weekly in your active subscriptions list and tap it.
   • Pro tip: If you have many subscriptions, scroll down or use the search function to find it faster.
6. Tap "Cancel subscription" or the trash/delete icon.
   • Warning: Google may ask you why you are cancelling. You do not have to explain-just select any reason and continue.
7. Confirm your choice when prompted. Google will show you a final cancellation date (usually your next billing cycle).
   • Pro tip: Take a screenshot of this confirmation screen. It is your proof.
8. Check your Google account email for a cancellation confirmation from Google or Business Weekly within 24 hours.
   • Warning: No confirmation email after 24 hours means contact Google Play support-do not assume the cancellation worked.

Contact business weekly customer service if you are stuck

If you cannot find the cancellation button, encounter an error, or need help, Business Weekly's customer service team operates during business hours Taiwan time.

How to reach business weekly support

Use any of these methods to escalate your cancellation request or dispute a charge.

• Phone: 02-2510-8888 | Hours: Monday-Friday, 09:00-12:00 and 13:30-18:00 (Taiwan time)
• Email: [email protected] | Response time: typically 1-3 business days
• Mailing address: Business Weekly, Taipei, Taiwan (Nangang District registered office)

Pro tip: Call during the first 30 minutes of business (09:00-09:30) or just after lunch (13:30-14:00). Wait times are shortest then.

Warning: When you call or email, have your account number, email address, subscription plan name, billing date, and payment method last four digits ready. Customer service moves faster when you provide these upfront.

If you email, use a clear subject line like "取消訂閱 - [Your Email]" (Cancel subscription - [Your Email]) so your request does not get buried. Keep your email short: state your account email, subscription plan, and cancellation request. Do not ramble-concise emails get faster responses.

What happens to your business weekly account after cancellation

Cancelling does not instantly erase your access. Here is what actually happens on both sides.

How long you can keep reading after you cancel

Business Weekly typically allows you to read through your current billing period even after you request cancellation. So if you cancel on August 10th and your next billing date was September 1st, you can usually access articles until August 31st or your original renewal date, whichever comes first.

This is not a refund-you paid for that time already. It is simply how the service lets you finish what you started. For print subscribers, your final copies arrive based on your paid subscription window, not your cancellation date. A six-month plan means six months of delivery, whether you cancel on month one or month five.

What happens to your saved articles and account data

Business Weekly's terms state that user data will be handled "per policy," but specifics are vague. Stopee recommends taking these precautions before you cancel:

• Screenshot or download any articles you want to keep permanent copies of
• Export your saved bookmarks or reading list if the app offers an export function
• Save your payment receipts and billing statements in a folder on your computer
• Note any cancellation confirmation numbers or emails for your records

After cancellation, your ability to access older articles depends on Business Weekly's archive policy. Some users report they can still read previously downloaded or bookmarked content; others lose access to their reading history. Contact customer service before you cancel if archive access is important to you-get their answer in writing via email.

If you change your mind: how to restart your subscription

You can reactivate a Business Weekly subscription at any time by logging back into businessweekly.com.tw or re-subscribing through the App Store or Google Play. You will start a new billing cycle from your reactivation date. Previous data and bookmarks may or may not carry over depending on how long your cancellation lasted-ask customer service when you reactivate if this matters to you.

Business weekly's refund policy and how to request money back

Business Weekly's official refund stance is strict, but exceptions exist if you have the right evidence.

The official refund policy: what you need to know

Once your subscription is active, Business Weekly does not issue refunds for the subscription fee itself. Unused portions of your subscription-whether you cancel after one day or one month-are not refunded. This applies to all plans: digital-only, print-plus-digital, monthly, quarterly, and annual.

The only exceptions are billing errors, such as duplicate charges, incorrect plan amounts, or charges after you cancelled. If you can prove any of these happened, Business Weekly is obligated to fix it and refund the erroneous amount.

For paid subscriptions via App Store or Google Play, refunds must often be requested through those platforms, not Business Weekly directly. Apple and Google handle the money; Business Weekly handles the content. Stopee has seen many consumers miss refunds by requesting them from the wrong company.

How to request a refund from business weekly

Refund requests have the highest success rate when you provide complete documentation and cite the specific problem. Follow this process:

1. Gather your evidence: your account email, the disputed charge date, the amount charged, your payment method (last four digits), and screenshots of the charge on your bank or credit card statement.
   • Pro tip: Download your bank statement PDF for the month in question. Banks' official records carry more weight than screenshots.
2. Write a clear refund request email to [email protected] with the subject "退款申請 - [Your Email]" (Refund request - [Your Email]).
   • State your account email, subscription plan, billing date, and amount
   • Explain the specific problem: duplicate charge, wrong plan, unauthorized renewal, or service error
   • Request either a refund or credit to your original payment method
   • Attach screenshots or PDFs of your evidence
3. Wait for a response. Business Weekly typically replies within 3-5 business days. Keep your email and any responses for records.
   • Pro tip: If you do not hear back after 5 days, send a polite follow-up email: "I submitted a refund request on [date]. Can you confirm receipt and provide an estimated resolution date?"
4. If Business Weekly denies your refund and you believe they are wrong (especially for duplicate charges or unauthorized renewals), escalate to your bank or credit card company.
   • Warning: Do this only if Business Weekly refuses. Banks take disputed billing seriously and can reverse charges even if the merchant refuses.

Refund requests for app store and google play charges

If you subscribed through Apple or Google, submit your refund request directly through those platforms, not to Business Weekly:

• Apple: Open Settings, tap your name, Subscriptions, find Business Weekly, and look for a "Report a problem" or "Billing issue" option. If not visible, email [email protected] with your transaction ID from the purchase receipt.
• Google: Open Google Play Store, tap your profile icon, Payments and subscriptions, Subscriptions, tap Business Weekly, scroll down to "Order management," and select "Report a problem." You can request a refund directly from that menu.

Pro tip: Apple and Google have 24-hour and 48-hour turnaround windows for refunds in most cases. Be specific about why you want the refund-duplicate charge, unauthorized renewal, or service not as described-and include your transaction ID.

Your consumer rights in taiwan and how to use them

As a Taiwan resident, you have legal protections if Business Weekly violates consumer protection law. Stopee always recommends understanding your rights before accepting a "no" from customer service.

The consumer protection act and auto-renewal clauses

Taiwan's Consumer Protection Act (消費者保護法) requires companies to obtain clear written consent before charging for auto-renewing subscriptions. Business Weekly does display auto-renewal terms on their subscription page, which satisfies the legal requirement. However, if you were charged without being informed the subscription would auto-renew, or if the cancellation process is intentionally hidden or misleading, that is a violation.

Practically, this means: if you can show that Business Weekly's cancellation process is deliberately obscure or that you were not clearly informed at purchase that your subscription auto-renews, you have a legal argument for a refund or charge reversal.

The 7-day and 30-day reflection periods

Different circumstances trigger different refund windows. If you purchased Business Weekly as a consumer (not for business) and the subscription started without a free trial, a 7-day reflection period may apply in some cases. If you received hard-copy materials (like print editions), a 30-day period is more likely the standard.

Warning: These periods are not automatic-you must request them in writing and prove your purchase date. The clock starts from when you received the product or service, not when you paid.

If you are within 7-30 days of your initial purchase and want to invoke this right, email Business Weekly: "I am exercising my consumer reflection right under the Consumer Protection Act and requesting a full refund for my subscription purchased on [date]. I purchased the product as a consumer, not for business purposes. Please issue a refund within 30 days."

Escalating to the national communications commission and bureau of consumer protection

If Business Weekly refuses to refund a legitimate dispute or ignores your requests, you can file a complaint with Taiwan's authorities:

• National Communications Commission (NCC): Oversees media and telecom services. File complaints at ncc.org.tw if Business Weekly is withholding content or refusing access after cancellation.
• Bureau of Consumer Protection (消費者保護委員會, under Ministry of Health and Welfare): Handles billing disputes, auto-renewal complaints, and refund denials. File online or by mail at boca.gov.tw.

Stopee advises documenting every interaction: dates, times, names of support staff you spoke with, and summaries of conversations. This evidence is crucial when you file a formal complaint.

Pricing breakdown and plan comparison

Understanding what you pay helps you decide whether to stay or cancel. Here is Business Weekly's current pricing structure.

Pro tip: The one-year digital plan (NT$2,990) offers the best price-per-month for read-heavy users. The premium annual plan (NT$11,000) is expensive; confirm you will use print copies before committing to annual renewal.

Common mistakes when trying to cancel business weekly

Cancellation feels straightforward until something goes wrong. Here are the pitfalls Stopee sees most often, so you can avoid them.

Mistake 1: cancelling in the app instead of the platform

Many users tap "cancel" inside the Business Weekly app itself, thinking that ends the subscription. It does not. The app simply logs you out of the content. Your subscription and auto-renewal are controlled by Apple or Google or Business Weekly's website-whichever platform processed your payment. Cancelling in the wrong place leaves your auto-renewal intact, and you get charged on the next billing date.

Fix: Always cancel where you paid. If unsure, check your original receipt email-it will say "Apple," "Google," or "Business Weekly" and shows which company is charging you.

Mistake 2: not screenshotting confirmation

You see a "cancellation complete" message and assume you are done. Two weeks later, you find a charge. When you contact customer service, they ask for proof you cancelled. You have nothing. Customer service is skeptical. The dispute drags on.

Fix: Take screenshots of every step: your subscription active state, the cancellation button you clicked, the confirmation page, and the confirmation email. Store these in a folder labeled "Business Weekly cancellation" so you can find them if needed. Stopee recommends this step for every subscription cancellation, not just Business Weekly.

Mistake 3: cancelling right before the billing date and expecting an instant refund

You cancel on August 31st. On September 1st, Business Weekly charges you again anyway. You panic, thinking the cancellation failed. In reality, depending on the platform and timezone, the charge may process before your cancellation request fully propagates through Apple or Google's systems. Charges that process are not automatically reversed just because you cancelled 12 hours before.

Fix: Cancel at least 48 hours before your next billing date. This gives platforms time to sync and prevents races between cancellation and auto-renewal. If you do get charged despite cancelling on time, submit a refund request with your cancellation confirmation screenshot as proof.

Mistake 4: assuming your cancellation confirmation email came from business weekly

If you cancelled through Apple or Google, the confirmation email comes from Apple or Google, not Business Weekly. Users sometimes miss these emails because they expect a message from "businessweekly.com.tw." Check your email for messages from "Apple" or "Google Play" after you cancel.

Fix: After cancellation, check your email for messages from every company involved: Business Weekly, Apple, or Google. If you cancelled through a platform and still do not see confirmation after 24 hours, re-check that you completed the final confirmation step. If you did, contact that platform's support (Apple or Google), not Business Weekly-they control your subscription on their end.

Mistake 5: not cancelling auto-renewal before trying to request a refund

You request a refund for an unwanted charge while your subscription is still set to auto-renew. Customer service grants the refund-but then charges you again on the next billing date because you never cancelled the subscription itself. Now you are back in the same position.

Fix: Always cancel the subscription first, then request a refund. These are two separate actions. Cancellation stops future charges; refunds recover past charges. Do both.

Pricing and plan comparison table for decision-making

Deciding whether to keep or cancel depends on your reading habits and budget. Use this table to calculate your real cost per month and decide what makes sense for you.

Honest question: How many Business Weekly articles do you read per week on average? If the answer is fewer than the threshold in the right column, cancelling saves you money immediately.

Final checklist before you hit cancel

Use this checklist to prepare and avoid last-minute surprises or regrets.

• I know my next billing date (check your account or receipt email)
• I know where I subscribed (website, Apple, or Google)
• I have downloaded or screenshotted any articles I want to keep
• I have saved my payment receipts and subscription confirmation emails
• I understand I will lose access after my current billing period ends (not immediately)
• I understand Business Weekly will not refund unused time unless there is a billing error
• I have prepared screenshots or notes for a refund request if needed
• I am cancelling at least 24-48 hours before my next billing date
• I have customer service contact details saved (phone and email) in case I need to follow up
• I plan to take a screenshot of my cancellation confirmation and save the confirmation email

How stopee helps you stay in control of your subscriptions

You just walked through everything you need to cancel Business Weekly and protect yourself against unwanted charges. But managing subscriptions alone is exhausting-especially when companies make cancellation deliberately hard and auto-renewal the default.

Stopee is your subscription cancellation partner. Our platform has helped thousands of consumers in Taiwan cancel Business Weekly, Netflix, Apple One, and dozens of other services that use auto-renewal. We provide step-by-step guidance tailored to your specific situation, templates for refund and cancellation requests, and direct escalation support if a company ignores you.

At Stopee (stopee.com), we also track your upcoming renewal dates, send you payment reminders so you never get surprised by a charge, and keep your cancellation documentation organized in one place. Whether you cancel today or three months from now, Stopee ensures you have the evidence and knowledge to do it right-the first time.

Business Weekly cancellation is straightforward when you follow the steps in this guide. Take it one platform at a time, save your confirmations, and reach out to customer service if you get stuck. Stopee stands ready to help if you need escalation support or want a second set of eyes on your refund request. You control your subscriptions-not the other way around.